Optimum Healthcare IT Managed IT Services Commentary

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There have been a lot of leadership changes at our organization recently, and the firm is interested...

On the ambulatory side, the relationship between my application team and the firm's managed service...

One area where we have struggled quite a bit with Optimum Healthcare IT is on the pharmacy side. We...

We selected Optimum Healthcare IT because they have been a long-standing partner. They were a...

Overall, the firm's performance has been good. We weren't actually 100% confident in the work that...

We've been using Optimum Healthcare IT for a number of years, and I've been satisfied with the...

We're changing one of our systems, and there's a lot of base-level work that we and Optimum...

When we hired Optimum Healthcare IT, we hired them to be our Epic support and our legacy third-party...

Optimum Healthcare IT has exceeded our expectations. I was really expecting the project to be...

With Optimum Healthcare IT, I've had to reiterate some stuff a lot because I have a bunch of...

Generally, Optimum Healthcare IT is very receptive to any feedback I give. The people assigned to us...

We did an RFP, and we looked at quite a few different firms. We selected Optimum Healthcare IT based...

I haven't really seen this yet, but Optimum Healthcare IT recommends getting us to fewer people....

It is common for firms to engage only at the point of transaction, but Optimum Healthcare IT...

One of the best things about Optimum Healthcare IT is their ability to work through issues...

There are response times for off-hour support. Usually, the firm is more responsive during the...

The cloud is still live and synchronized. It is a hot failover for the health system, and that whole...

I am head over heels for the quality of Optimum Healthcare IT’s staff. They have brought prime,...

The service has been fantastic. So from the standpoint of my in-house infrastructure and a certain...

One of our vendors generates VMs for us. So my whole footprint is thousands of servers, which are...

The firm executes extremely well. For us, the movement was a necessity, but I think the overall...

When we went down this path, the minute Optimum Healthcare IT believed, we turned the corner. So we...

For the cloud portion, Optimum Healthcare IT does the monitoring. They handle any off-hours break...

Optimum Healthcare IT created a runbook for us because, while we have a master service agreement...

What drove our positive experience with Optimum Healthcare IT was their expertise in the healthcare...

Optimum Healthcare IT has been a really great partner. We needed healthcare IT and...

Optimum Healthcare IT went above and beyond from a charges standpoint. We definitely get our money’s...