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EyeMD EMR Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Manager

Optivate has already added some of the things I was looking for in the past, so they really do...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Optivate needs to find a new electronic prescribing provider. They currently work with Ensora, and...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

In EyeMD EMR, the documentation portion is very logical and step by step. We have the PM solution...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The best thing about Optivate is their customer service. Their service is immediate. If one person...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I got to know the people I deal with from Optivate very well. I have my go-to people for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

I've always recommended EyeMD EMR. I would tell others considering EyeMD EMR that it is...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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COO

My recommendation on how the vendor can improve is to slow down a little. They've had a lot of...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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COO

The vendor is biting off more than they can chew. They're trying to do a million things, and they...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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COO

I don't love all the charges, but the vendor is fair and transparent about them. The reason I rate...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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I am so pleased that EyeMD EMR was the program we chose after testing many. The PM system and EMR...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Physician

I made a pretty good decision with EyeMD EMR from the outset. I previewed a lot of solutions. Some...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Physician

We continue to onboard providers who have never used the system before, and the training for EyeMD...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Physician

I tried for years to see if EyeMD EMR could expand its services to encompass one of our other needs,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Physician

The value and functionalities that we get with EyeMD EMR are pretty tough to beat. We have looked at...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

EyeMD EMR Healthcare Systems is trying to move toward having more of an all-in-one solution now,...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Physician

It is a little bit of a chore to do MIPS reporting right now with EyeMD EMR. Even though we have the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

The purchase price and ongoing costs for EyeMD EMR have been pretty reasonable, especially compared...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Physician

EyeMD EMR Healthcare Systems's support team used to be better, but I think it has fallen off quite a...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

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CEO/President

We can make drawings, like notes, and there are templates. We can draw a corneal form using a fake...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CEO/President

I would absolutely and without a doubt recommend the system to others. I tell everybody about it.

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CEO/President

The system has been really good. We have had it for quite a few years, and I like it. It does...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

EyeMD EMR Healthcare Systems continues to be an outstanding partner for our practice. The system is...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

I like the vendor's technical support department. When there is a problem, the vendor will answer...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

The vendor was initially great, but they are now very slow to implement meaningful updates. The...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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