Optum Healthcare Management Consulting Commentary
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Warren Whitford
Research Director
KLAS Research Director - Warren Whitford
 
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User Commentary

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VP/Other Executive

Relationship

Optum has had turnover, but the turnover has been backfilled pretty quickly. The people we work with...

Apr 2024
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VP/Other Executive

Relationship

We have high expectations for Optum, and Optum brings expertise to the table. We have been working...

Apr 2024
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VP/Other Executive

Relationship, Services

Although Optum doesn't talk a lot about their affiliation with UnitedHealthcare, Optum is the brains...

Apr 2024
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Director

Relationship, Relationship, Relationship, Operations

We started running into issues when we started managing our data because the Optum consultant took a...

Jul 2023
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Director

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We know what Optum is about and how they are able to achieve results. They are working with health...

Jul 2023
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Director

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Operations, Operations, Operations

One of our Optum consultants was fantastic and flawless. At every angle, they told us what we were...

Jul 2023
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Director

Operations, Operations, Operations

When we were new to our project with Optum, there was a bit of miscommunication where we didn’t...

Jul 2023
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Director

Relationship, Relationship, Relationship, Value, Value, Value

Optum is very responsive in helping us make decisions about value-based care. One outcome that we...

Jun 2023
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Director

Value, Value, Value

Optum is not cheap, but they generally don't nickel-and-dime us. We can get a bundled price or a low...

Jun 2023
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Director

Relationship, Relationship, Relationship

Optum is robust. They have some good knowledge and tend to be practical. Their consultants have a...

Jun 2023
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Director

Relationship, Relationship, Relationship

The way that Optum does their work is impressive to me. There was a time when one of their people...

Jun 2023
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Director

Value, Value, Value

From an organizational perspective, Optum is a little expensive. I don’t think anyone would say they...

Jun 2023
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Director

Relationship, Relationship, Relationship

We get educated with Optum. We have an approach to what we are going to do, and that is worth a lot....

Jun 2023
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Director

Relationship, Relationship, Relationship

It is nice that Optum is attentive to the details, and when I present something they have done, I...

Jun 2023
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Director

Relationship, Relationship, Relationship

It is good that Optum plugs in at multiple points in the organization and makes an effort to...

Jun 2023
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