Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Optum Healthcare Management Consulting Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
CFO
Optum helped us to identify the fact that it would be financially beneficial for us to participate...
Login or Create an Account to see details.
CFO
Optum is a massive company, but we have a down-to-earth relationship with the group. They are...
Login or Create an Account to see details.
CFO
I would like Optum to have more frequent, informal check-ins. Before COVID-19, we often ran into...
Login or Create an Account to see details.
VP/Other Executive
We didn't receive much executive involvement from Optum, but I didn't really expect to based on the...
Login or Create an Account to see details.
VP/Other Executive
Our experience with Optum didn't go well. They overstated their ability to help us from a business...
Login or Create an Account to see details.
VP/Other Executive
The project with Optum helped us understand a growth opportunity. The vendor's analysis helped us...
Login or Create an Account to see details.
VP/Other Executive
Optum has been paying attention to the outcomes we are receiving. We have definitely increased in...
Login or Create an Account to see details.
VP/Other Executive
Optum definitely has engaging consultants. That is important to me. They are not overly assertive....
Login or Create an Account to see details.
VP/Other Executive
Optum did something during the contracting process that was a bit of a disconnect for me. They did...
Login or Create an Account to see details.
VP/Other Executive
Optum was good to work with. They were very accommodating in terms of scheduling. They made things...
Login or Create an Account to see details.
VP/Other Executive
I needed a support model for our providers because in our world, the providers did all their coding...
Login or Create an Account to see details.
VP/Other Executive
Our goal was to clean up problems and close gaps. We missed large revenue opportunities in the past...
Login or Create an Account to see details.
VP/Other Executive
We had some setbacks because of COVID-19. We are slow on the uptake in terms of educating physicians...
Login or Create an Account to see details.
VP/Other Executive
Optum met our expectations. Optum didn't do anything bad. They provided us with reports on a regular...
Login or Create an Account to see details.
VP/Other Executive
A benefit we have achieved is the improved ability to manage risk. I would say that Optum has given...
Login or Create an Account to see details.
VP/Other Executive
Optum has supported us. They haven't had anything to do with COVID-19. Optum has been consistent, so...
Login or Create an Account to see details.
VP/Other Executive
When it came to charging for every little thing, there was a change order and a cost for any changes...
Login or Create an Account to see details.
VP/Other Executive
The biggest thing that the vendor does is update us on our performance. Throughout the year, we...
Login or Create an Account to see details.
VP/Other Executive
We have negotiated prices a bit and have packaged some things at a lower overall cost. We continue...
Login or Create an Account to see details.
VP/Other Executive
We needed to make a stop-loss decision immediately, and Optum made themselves available to help even...
Login or Create an Account to see details.
VP/Other Executive
We have had Optum run through a couple of different scenarios for sensitivity. They could have...
Login or Create an Account to see details.
VP/Other Executive
We don't have to go anywhere else to get everything done. That is fantastic. When we have a request...
Login or Create an Account to see details.
VP/Other Executive
Optum has been great. We have used their services for so long. There is a familiarity with the staff...
Login or Create an Account to see details.
VP/Other Executive
Optum is definitely driving tangible outcomes. That is partially due to the nature of the services...
Login or Create an Account to see details.
VP/Other Executive
We were losing money in the stop-loss exchange. We were losing almost a million dollars a year in...
Login or Create an Account to see details.
VP/Other Executive
I have a lot of very good things to say about Optum. They are amazing. We worked with the...
Login or Create an Account to see details.
VP/Other Executive
When a vendor goes from being a vendor to a partner, that means they are thinking about our...
Login or Create an Account to see details.
VP/Other Executive
We have regular planning calls with Optum, and they put a lot of effort into going above and beyond...
Login or Create an Account to see details.
VP/Other Executive
Sometimes our relationships with other organizations can be very parental when they want us to tell...
Login or Create an Account to see details.
VP/Other Executive
Our Optum resource wants to make sure we are doing the right things according to the law that will...
Login or Create an Account to see details.
VP/Other Executive
Optum brings skills we need to the table because the work we are doing is complicated to set up and...
Login or Create an Account to see details.
VP/Other Executive
I generally don’t like consultants, and I am not very nice to them all the time because when they...
Login or Create an Account to see details.
VP/Other Executive
Every once in a while we hear things from Optum that would have been helpful to know earlier, but...
Login or Create an Account to see details.
VP/Other Executive
We worked out a flat-fee arrangement with Optum, so I don’t have to worry about hours and...
Login or Create an Account to see details.
VP/Other Executive
Our focus with Optum has been on the total cost of care and effectiveness, and we have had really...
Login or Create an Account to see details.
VP/Other Executive
In terms of execution, we have to help Optum sometimes, but that is good. They have been very...
Login or Create an Account to see details.
COO
Before COVID-19, we were on a really great path for our surgery services with all that we had done...
Login or Create an Account to see details.
COO
Optum did great work and did a phenomenal job with our teams. Optum had to work through some...
Login or Create an Account to see details.
COO
We pretty much had a set rate up front. We talked through everything and what we needed. We told...
Login or Create an Account to see details.
COO
One of our executives had worked with Optum before and had some experience with Optum. That was part...
Login or Create an Account to see details.
COO
The product most definitely drove tangible outcomes. After Optum worked with us and after months of...
Login or Create an Account to see details.
COO
I don't really think we could have done anything differently. The vendor's team worked exceptionally...
Login or Create an Account to see details.
Director
We looked at multiple vendors and ended up selecting Optum because of their actuarial expertise and...
Login or Create an Account to see details.
Director
Before our meetings with Optum, there was a lot of data crunching behind the scenes. I had a few...
Login or Create an Account to see details.
Director
Optum showed us their model. They showed us that our information is off to the side and not...
Login or Create an Account to see details.
Director
The deal I negotiated with Optum in the beginning had a flat price. I told them that I didn’t want...
Login or Create an Account to see details.
Director
Our Optum representative may get the closest thing to a perfect score I will ever give. If it wasn’t...
Login or Create an Account to see details.
CMO
We looked at a few different companies, including Optum. Another vendor that we looked at seemed...
Login or Create an Account to see details.
CMO
I would give the vendor a high mark for supporting us through COVID-19. We did suspend the...
Login or Create an Account to see details.
CMO
Optum hit the mark with their emphasis on group and organizational culture. That emphasis really...
Login or Create an Account to see details.
CMO
We have clinicians governing clinicians. Prior to our Optum engagement, when a doctor's employment...
Login or Create an Account to see details.
CMO
We developed a compensation redesign committee, and Optum came up with the things we expected. They...
Login or Create an Account to see details.
CMO
Optum was very honest. They told us that certain work was a big lift and that there were a lot of...
Login or Create an Account to see details.
CMO
We have some smart people at our organization. We are a very insular organization in that a lot of...
Login or Create an Account to see details.
CMO
Optum avoided charging for every little thing, but there are definitely discussions around the scope...
Login or Create an Account to see details.
CMO
Optum exceeded expectations, but that wasn't hard to do. On occasion, Optum could have guided us to...
Login or Create an Account to see details.
CMO
Optum took the approach of wanting to build a trusted partnership between them and our organization....
Login or Create an Account to see details.
CMO
We were told that the project wouldn't be for everyone. There were good people in our organization...
Login or Create an Account to see details.
CMO
We can't get much better than what the consultants brought. Optum had youngsters, but most of the...
Login or Create an Account to see details.
Director
The vendor has not been charging us for anything beyond what we already had in the contract and what...
Login or Create an Account to see details.
Director
Every month, the vendor continues to improve the model that they are working on and is very...
Login or Create an Account to see details.
Director
Optum is such a large company, and sometimes the different departments are completely independent of...
Login or Create an Account to see details.
Director
If I asked Optum about how certain metrics looked in relation to the industry, they would provide...
Login or Create an Account to see details.
Director
Optum's services are pretty expensive for the products that they have. The finance area has actually...
Login or Create an Account to see details.
Director
The financial consulting has been pretty good. We just got a report back from our finance department...
Login or Create an Account to see details.
Director
The vendor keeps a very good eye on what is coming, especially when it comes to quick regulatory...
Login or Create an Account to see details.
Director
There are a couple of things that I think Optum could have done better, but they did do a good job...
Login or Create an Account to see details.
Director
The vendor executives are very involved. They do a good job of keeping tabs on us.
Login or Create an Account to see details.
Director
There have been a couple of things that we have had to address specifically around COVID-19 that...
Login or Create an Account to see details.
Director
There are times when there are external issues within our industry that specifically affect our...
Login or Create an Account to see details.
Preferences