Optum Payment Integrity Solutions (Post-Pay) Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
Commentary Summary
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User Commentary
Relationship, Operations
We have had many issues with the implementation of the solution, and the reports that we are...
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Relationship, Product
So far, Optum has been easy to work with. They do comprehensive research to make sure the leads they...
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Culture, Loyalty
I can't say anything Optum is amazing at. They are not doing well with their accuracy of payment,...
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Loyalty
We are going to move away from Optum. They are not really a leader in the space. Optum was...
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Relationship
With Optum, there will suddenly be somebody new on a call, and we will ask who they are, and they...
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Operations
The implementation from Optum wasn’t totally terrible, but it wasn’t good. Things have been a train...
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