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Optum Payment Integrity Solutions (Post-Pay) Commentary
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Subject Expert
Boyd Stewart
Vice President of Payer/Provider Collaboratio
KLAS Vice President of Payer/Provider Collaboratio - Boyd Stewart
 
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Featured  Report

Payment Accuracy & Integrity Solutions 2023: Financial Outcomes Top of Mind
Payment Accuracy & Integrity Solutions 2023:
Financial Outcomes Top of Mind
October 2023
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Commentary Summary

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User Commentary

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Manager

Relationship

Overall, we have a good working relationship with the vendor. We are very transparent. We meet...

Apr 2024
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Manager

Culture

We have SLAs built into our contract, and the vendor doesn't hit all the SLAs for every measurement...

Apr 2024
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Manager

Relationship

We like the relationship we have with Optum. Their approachability and responsiveness are good, and...

Dec 2023
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Manager

Relationship

Optum is great, and they really do things to a T. We have very few disputes and very few overturns....

Dec 2023
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COO

Loyalty, Product

We use Optum's product for code editing in our regular claims processing. We don’t have any plans to...

Aug 2023
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Manager

Value

As we see things that another vendor is not covering, we can utilize Optum Payment Integrity...

Jul 2023
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Manager

Relationship, Product, Value

Optum is able to do chart reviews for us. Tending to claims internally is labor-intensive work, so...

Jul 2023
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Manager

Relationship

Our relationship with Optum is newer than it is with other vendors. It takes time to help acclimate...

Jul 2023
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