Foundation Ambulatory EHR (formerly PowerChart) Commentary
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User Commentary
I would tell others to run from Foundation Ambulatory EHR like it's on fire. We've had significant...
The biggest challenge we faced is that, despite the explosive development of AI tools, the cloud,...
We've received no training support from Oracle Health at all.
We have to pay for Oracle Health’s training. When we pay for it and they provide it, it's pretty...
There are items in the solution that impact physicians every day when they're working in the EHR....
Oracle Health has a vision for their solution, but I haven't seen it come to fruition yet. If I had...
If I were choosing an EHR vendor today, I would not go with Oracle Health. I would go with Epic...
The traditional EHR model, especially from a pricing standpoint, may not work going forward because...
I like the quality of Foundation Ambulatory EHR because healthcare and the EHR landscape are...
Since Oracle Health acquired Cerner, I think the vision has changed in a good way. Cerner was a...
We have a reimbursement program. When individuals leave the system, they leave with their...
Oracle Health does provide a road map, and they tell us what's coming, so we're not surprised. They...
Even when they were Cerner, I never thought the vendor was fair and transparent with charges. It's...
We do our own training for PowerChart Ambulatory. The way we get training from Oracle Health is...
We have a lot of regulatory requirements. Right now, the system is flexible. We can change how it's...
Oracle Health's support is pretty good. It's gone downhill since Oracle took Cerner over. When the...
We end up having to implement a lot of bolt-on solutions and partner with third-party vendors...
Whenever we need help from Oracle Health, unless it is a critical care issue, they tell us to submit...
Oracle Health has not really innovated with most of PowerChart Ambulatory. They have come out with...
We end up having to design our own in-house training for PowerChart Ambulatory because the...
We have had PowerChart Ambulatory for a long time, and it is a challenging system to work with. I...
PowerChart Ambulatory is better than when we had paper charts, so it is an improvement from that...
Following the Oracle Health model provides a strong framework for how the system should be built and...
The number-one thing Oracle Health needs to do better is make all their applications work together....
Oracle Health doesn’t train in a way that the average user can understand, and it often requires...
In PowerChart Ambulatory, there are certain areas, particularly diagnostic scheduling, message...
Recently, Oracle Health has done an outstanding job of living up to their obligations. Prior to...
There has been increasingly poor support from Oracle Health, and there has also been a lack of...
PowerChart Ambulatory lacks easy end-user reporting. It still has a lot of clicking. It isolates...
Since Cerner was acquired, there have been problems that have been exacerbated by turnover and a...
Oracle Health is very responsive, and because of our size, we have dedicated engagement leaders who...
We have heard that there are new applications from Oracle Health, but nothing has come of those. We...
For the base functionality of seeing a patient, entering a charge, and integrating with Oracle...
Cerner has done a good job with AI. I have to give them credit where it is due. They have launched a...
We have had some significant issues with Cerner over the past year. They keep promising...
We chose Cerner's system in order to have a consistent medical record for our patients across a...
We worked with Cerner before they were acquired by Oracle, and things have changed dramatically...
We had some incidents on our end that turned out to be issues with Oracle Health and our ability to...
As we were deciding whether to stay with Oracle Health or leave, there were hypothetical sales...
We had a history of trying to implement different modules with Oracle Health that went well, okay,...
We maintained a third-party billing system because there wasn't confidence in Oracle Health's...
We had a long history with Oracle Health, but it just felt like it was time to do a look at the...
The clinical documentation is solid. The revenue cycle side is extremely problematic to administer...
Before moving to Oracle Health, the vendor wasn’t really generating any new capabilities at any...
We are still withholding judgment on the new EHR that is coming out of Oracle Health. The system is...
I see our satisfaction with the system going up in the future. I see Oracle Health building up the...
There are things that we wish PowerChart Ambulatory could do more easily. People often compare...
Oracle Health's support still has some weak spots. When we roll things out, it can take time to get...
There is no magic EHR. Everything comes down to how we implement the system and pull it together. If...
The benefit of using multiple solutions from Oracle Health is that our organization received a...
Oracle Health is a very different company than Cerner when it comes to developing new technology and...
I forecast my satisfaction to improve over the next 12 months. The vendor's support is improving. I...
Oracle Health does keep all their promises. Cerner did not, but Oracle Health is now learning what...
Oracle Health isn't doing any enhancements. I don't know what their focus is. The product is working...
I have two systems from different vendors, and I love both systems, but I would not buy both of...
Oracle Health doesn't avoid charging for every little thing. If Oracle Health really wants to...
I really appreciate that we have the ability to make PowerChart Ambulatory work for our unique...
Since PowerChart Ambulatory is owned by a technology company like Oracle, and because of the way...
People really like PowerChart Ambulatory. They like the integration between things like the EHR. Our...
If PowerChart Ambulatory were still a Cerner product, I might not keep the solution. However, the...
I don't let Oracle Health train any of my clinicians. They just haven't quite found what works for...
Oracle Health tends to lag a little bit behind on things, so when we need a solution right away, we...
There are some kinks in the solution that need to be worked out still. We have a piece that has not...
We are hoping to see a lot of improvements in what we are seeing already with PowerChart Ambulatory....
Something I'm excited about getting for the solution in the future is the potential for problems...
I have been very impressed with Oracle Health and what they have been doing with a lot of their new...
Oracle Health is still trying to figure out how to work with us on some of the Cerner stuff, while...
There is a distinction between the older products that Oracle Health hasn’t gotten around to yet and...
Oracle Health is learning that there are still some legacy silos from Cerner’s customer support. We...
The things that are really on the shoulders of every institution with the new Oracle Health EHR are...
We question how Oracle Health is going to get people onto their new platforms as quickly as possible...
Oracle Health is absolutely having a creative discussion with us, and that is exciting to see. There...
We selected Oracle Health over the other vendors we looked at. We had a couple of primary goals. One...
Oracle Health does not keep all their promises. They are not living up to the contract we got with...
Oracle Health does not meet our needs with simple things like faxing. The vendor can't provide...
As much as I would like to rip out PowerChart Ambulatory and put in Epic's system, Oracle Health has...
In order for us to be more satisfied with Oracle Health in the future, they need to help us achieve...
The Oracle Health person I work with is pretty responsive and puts a lot of stuff right in front of...
With PowerChart Ambulatory, the integration with third-party systems connections requires...
PowerChart Ambulatory actually does a great job of allowing providers to customize their interaction...
With PowerChart Ambulatory, there is functionality that Oracle Health has promised to develop over...
I don’t think any EMR is great, and there are better-designed products out there than PowerChart...
PowerChart Ambulatory is a pretty good product. When issues come up, the vendor releases patches....
Using multiple Oracle Health solutions has brought clear benefits, especially for our retail...
Oracle Health needs to focus on improving the patient’s ability to interact with the system through...
Oracle Health doesn’t keep all their promises. For example, with future product enhancements, the...
To make the biggest impact for us, I would tell Oracle Health to start all over again. Part of the...
Oracle Health has training materials. However, we typically just meet with the vendor, and they show...
PowerChart Ambulatory has a lot of clicking. I'm sure we could say that about any EHR system, but...
With Oracle Health, we have to perform an extensive amount of testing for upgrades. Despite all our...
To be successful with PowerChart Ambulatory, an organization would most likely have to hire a lot of...
Keeping all the solutions under the same Oracle Health umbrella makes it easier to have everything...
Commentary Summary
Comment Type Breakout