Health Data Intelligence Commentary
Filtered view: All
Subject Expert
Benjamin Cassity
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Product
I would like to see more data from Health Data Intelligence; we want help with data analysis.
Login or Create an Account to see details.
Relationship
When we need support, we call in or submit work tickets. Depending on when Oracle Health gets our...
Login or Create an Account to see details.
Loyalty
I see the future of where the vendor is going with leveraging their cloud infrastructure and the...
Login or Create an Account to see details.
Relationship
The challenge is that with the solution, the support model hasn’t really evolved. It is still...
Login or Create an Account to see details.
Product, Value
The product is worthwhile for customers to consider in their portfolio. It gives them a level of...
Login or Create an Account to see details.
Culture, Value
Oracle Health told us that we would not be charged for transitioning our custom reports to the new...
Login or Create an Account to see details.
Loyalty
Health Data Intelligence (HDI) started as HealtheIntent, then became HDI, and is now shifting again....
Login or Create an Account to see details.
Product
Oracle Health is okay on delivering the day-to-day stuff. We have seen a higher degree of quality...
Login or Create an Account to see details.
Loyalty
We are very confident that Oracle Health is working on the right things, but we haven’t seen...
Login or Create an Account to see details.
Loyalty, Product
We are disappointed in the consumer side of Oracle Health and some of the choices. We can’t ask...
Login or Create an Account to see details.
Loyalty, Product
We are happy with what we have in Health Data Intelligence. It is supposedly changing, and I’m not...
Login or Create an Account to see details.
Culture, Loyalty
We have been on the platform for a while now. However, we are moving EHRs, so we are considering a...
Login or Create an Account to see details.
Operations
We have to do a lot of work on the product in its current state. I don't see much training and...
Login or Create an Account to see details.
Value
Oracle Health’s charges are pretty predictable. We have pretty regular meetings, and the vendor tries....
Login or Create an Account to see details.
Loyalty
I don’t really know what the alternative is for population health in the Oracle Health world. I’m...
Login or Create an Account to see details.
Relationship, Product
At a very basic level, the solution does what we need it to do. However, there are serious issues,...
Login or Create an Account to see details.
Value
Oracle Health places a huge premium on everything. It is crazy and just stupid. Even for work that...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We need to see more usefulness in both quality tracking and risk adjustments. We have had issues...
Login or Create an Account to see details.
Loyalty, Product
There has not been much of a change since Oracle Health took over. They changed the name to Health...
Login or Create an Account to see details.
Loyalty
Health Data Intelligence and Cerner are not part of our long-term plans. Across the board, we are...
Login or Create an Account to see details.
Loyalty, Value
I would buy Health Data Intelligence again if I were the one making the purchasing decision. It has...
Login or Create an Account to see details.
Operations
Almost everything Cerner showed in demos worked the way it did. There were a few minor things, but...
Login or Create an Account to see details.
Loyalty, Product
A lot of Cerner's dashboards and registries have had the same look and feel for a long time. I feel...
Login or Create an Account to see details.
Product
There are still a lot of shortcomings with Health Data Intelligence. It would be nice to be able to...
Login or Create an Account to see details.
Relationship
Cerner is generally really responsive with support tickets, and they follow up in a timely manner....
Login or Create an Account to see details.
Product, Value
I would rate Cerner's care management tool at the top of the scale for driving tangible outcomes...
Login or Create an Account to see details.
Product
Health Data Intelligence is pretty intuitive. In terms of interoperability, we have a lot of...
Login or Create an Account to see details.
Loyalty
Oracle Health is currently moving everyone over to the Oracle-built platform. They are migrating...
Login or Create an Account to see details.
Operations
Some of Cerner's consultants on the implementation team weren't very polished or didn't really...
Login or Create an Account to see details.
Relationship
Oracle Health needs greater expertise from the value-based care industry and strategies to either be...
Login or Create an Account to see details.
Loyalty, Product
The population health space continues to change. It seems like CMS is releasing new directions every...
Login or Create an Account to see details.
Product
Because we are an Oracle Health shop, having innate tools like Health Data Intelligence does make...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is talking about getting the reporting better. They have a road map. Their patient...
Login or Create an Account to see details.
Operations
The training from Oracle Health has been good for us.
Login or Create an Account to see details.
Operations, Product
To improve future upgrades, Oracle Health could test. We have had downtime after upgrades more than...
Login or Create an Account to see details.
Loyalty
We might buy Health Data Intelligence again. It depends on cost. But we will be looking around in...
Login or Create an Account to see details.
Product, Value
The solution integrates so well into our existing workflow. It helps provide guidance for providers...
Login or Create an Account to see details.
Loyalty, Product, Value
I have recommended the solution to multiple facilities. With this solution, in addition to the...
Login or Create an Account to see details.
Relationship
The web support team from Oracle Health is so complex. It is a very specialized team that fixes any...
Login or Create an Account to see details.
Relationship
We have regular calls with our success manager from Oracle Health, so if anything comes up, we can...
Login or Create an Account to see details.
Loyalty
We need health data submissions and some of the value-based contracts that allow us to track things...
Login or Create an Account to see details.
Product, Value
The biggest benefit of using Health Data Intelligence is its flexibility in being able to write out...
Login or Create an Account to see details.
Loyalty, Operations
Health Data Intelligence is a very expensive product, and it is a complicated beast. Also, it isn't...
Login or Create an Account to see details.
Relationship
We had a complicated situation, and Oracle Health was working on it at the time, but it wasn’t...
Login or Create an Account to see details.
Operations
Health Data Intelligence is good, but Oracle Health's implementation is lacking because they laid...
Login or Create an Account to see details.
Product
I just like the way Health Data Intelligence works.
Login or Create an Account to see details.
Relationship
Oracle Health saw that we needed help, and they had all hands on deck. They have been really...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has really stepped up in the last several months. I think they have the technology in...
Login or Create an Account to see details.
Loyalty
We decided to leave HealtheIntent because our health system had different regions on different...
Login or Create an Account to see details.
Product
HealtheIntent is a very powerful platform; we have our own data warehouse in there. We have all our...
Login or Create an Account to see details.
Product
HealtheIntent is difficult and has a steep learning curve. But that is because it is so powerful....
Login or Create an Account to see details.
Loyalty, Relationship, Product
In terms of challenges, things have kept to the status quo. We are updating to a new version of the...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout