Health Data Intelligence Commentary

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I would like to see more data from Health Data Intelligence; we want help with data analysis.

When we need support, we call in or submit work tickets. Depending on when Oracle Health gets our...

I see the future of where the vendor is going with leveraging their cloud infrastructure and the...

The challenge is that with the solution, the support model hasn’t really evolved. It is still...

The product is worthwhile for customers to consider in their portfolio. It gives them a level of...

Oracle Health told us that we would not be charged for transitioning our custom reports to the new...

Health Data Intelligence (HDI) started as HealtheIntent, then became HDI, and is now shifting again....

More proactive communication from Oracle Health would help, especially when changes affect...

When we are working with a dedicated person, our experience is much better with Oracle Health. Right...

From my perspective, documentation from Oracle Health is a challenge. The solutions they point to...

We are moving to a different vendor, but our time with Oracle Health has been a very good learning...

From my experience, it feels like Oracle Health sometimes holds things back regarding charges. At...

The quality of Oracle Health’s support people depends on who we get. Some of their representatives...

Oracle Health is okay on delivering the day-to-day stuff. We have seen a higher degree of quality...

We are very confident that Oracle Health is working on the right things, but we haven’t seen...

We are disappointed in the consumer side of Oracle Health and some of the choices. We can’t ask...

We are happy with what we have in Health Data Intelligence. It is supposedly changing, and I’m not...

We have been on the platform for a while now. However, we are moving EHRs, so we are considering a...

We have to do a lot of work on the product in its current state. I don't see much training and...

Oracle Health’s charges are pretty predictable. We have pretty regular meetings, and the vendor tries....

I don’t really know what the alternative is for population health in the Oracle Health world. I’m...

At a very basic level, the solution does what we need it to do. However, there are serious issues,...

Oracle Health places a huge premium on everything. It is crazy and just stupid. Even for work that...

We need to see more usefulness in both quality tracking and risk adjustments. We have had issues...

There has not been much of a change since Oracle Health took over. They changed the name to Health...

Health Data Intelligence and Cerner are not part of our long-term plans. Across the board, we are...

I would buy Health Data Intelligence again if I were the one making the purchasing decision. It has...

Almost everything Cerner showed in demos worked the way it did. There were a few minor things, but...

A lot of Cerner's dashboards and registries have had the same look and feel for a long time. I feel...

There are still a lot of shortcomings with Health Data Intelligence. It would be nice to be able to...

Cerner is generally really responsive with support tickets, and they follow up in a timely manner....

I would rate Cerner's care management tool at the top of the scale for driving tangible outcomes...

Health Data Intelligence is pretty intuitive. In terms of interoperability, we have a lot of...

Oracle Health is currently moving everyone over to the Oracle-built platform. They are migrating...

Some of Cerner's consultants on the implementation team weren't very polished or didn't really...

Oracle Health needs greater expertise from the value-based care industry and strategies to either be...

The population health space continues to change. It seems like CMS is releasing new directions every...

Because we are an Oracle Health shop, having innate tools like Health Data Intelligence does make...

Oracle Health is talking about getting the reporting better. They have a road map. Their patient...

The training from Oracle Health has been good for us.

To improve future upgrades, Oracle Health could test. We have had downtime after upgrades more than...

We might buy Health Data Intelligence again. It depends on cost. But we will be looking around in...

The solution integrates so well into our existing workflow. It helps provide guidance for providers...

I have recommended the solution to multiple facilities. With this solution, in addition to the...

The web support team from Oracle Health is so complex. It is a very specialized team that fixes any...

We have regular calls with our success manager from Oracle Health, so if anything comes up, we can...

We need health data submissions and some of the value-based contracts that allow us to track things...

The biggest benefit of using Health Data Intelligence is its flexibility in being able to write out...

Health Data Intelligence is a very expensive product, and it is a complicated beast. Also, it isn't...

We had a complicated situation, and Oracle Health was working on it at the time, but it wasn’t...

Health Data Intelligence is good, but Oracle Health's implementation is lacking because they laid...

I just like the way Health Data Intelligence works.

Oracle Health saw that we needed help, and they had all hands on deck. They have been really...

Oracle Health has really stepped up in the last several months. I think they have the technology in...