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Health Data Intelligence Commentary
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Benjamin Cassity
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Featured  Reports

Population Health Management 2024: Sample of Decisions Made by Large Acute Care Organizations Center on a Few Broad Platforms
Population Health Management 2024:
Sample of Decisions Made by Large Acute Care Organizations Center on a Few Broad Platforms
October 2024
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Oracle Health (Cerner) Complete Look 2023
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Population Health Vendor Overview 2023: Matching Vendor Capabilities to PHM Needs
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User Commentary

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Analyst/Coordinator

Relationship, Product

Oracle Health is talking about getting the reporting better. They have a road map. Their patient...

Nov 2025
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Analyst/Coordinator

Operations

The training from Oracle Health has been good for us.

Nov 2025
||
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Analyst/Coordinator

Operations, Product

To improve future upgrades, Oracle Health could test. We have had downtime after upgrades more than...

Nov 2025
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Analyst/Coordinator

Loyalty

We might buy Health Data Intelligence again. It depends on cost. But we will be looking around in...

Nov 2025
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Analyst/Coordinator

Product, Value

The solution integrates so well into our existing workflow. It helps provide guidance for providers...

Nov 2025
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Analyst/Coordinator

Loyalty, Product, Value

I have recommended the solution to multiple facilities. With this solution, in addition to the...

Nov 2025
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Analyst/Coordinator

Relationship

The web support team from Oracle Health is so complex. It is a very specialized team that fixes any...

Nov 2025
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Director

Relationship

We have regular calls with our success manager from Oracle Health, so if anything comes up, we can...

Nov 2025
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Director

Loyalty

We need health data submissions and some of the value-based contracts that allow us to track things...

Nov 2025
||
(0)
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Director

Product, Value

The biggest benefit of using Health Data Intelligence is its flexibility in being able to write out...

Nov 2025
||
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Director

Loyalty, Operations

Health Data Intelligence is a very expensive product, and it is a complicated beast. Also, it isn't...

Nov 2025
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(0)
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CIO

Relationship

We had a complicated situation, and Oracle Health was working on it at the time, but it wasn’t...

Oct 2025
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CIO

Operations

Health Data Intelligence is good, but Oracle Health's implementation is lacking because they laid...

Oct 2025
||
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Manager

Product

I just like the way Health Data Intelligence works.

Oct 2025
||
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VP/Other Executive

Relationship

Oracle Health saw that we needed help, and they had all hands on deck. They have been really...

Oct 2025
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VP/Other Executive

Loyalty, Relationship, Product

Oracle Health has really stepped up in the last several months. I think they have the technology in...

Oct 2025
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Manager

Loyalty

We decided to leave HealtheIntent because our health system had different regions on different...

Jul 2025
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Manager

Product

HealtheIntent is a very powerful platform; we have our own data warehouse in there. We have all our...

Jul 2025
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Manager

Product

HealtheIntent is difficult and has a steep learning curve. But that is because it is so powerful....

Jul 2025
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(0)
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VP/Other Executive

Loyalty, Relationship, Product

In terms of challenges, things have kept to the status quo. We are updating to a new version of the...

May 2025
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Analyst/Coordinator

Product

We use HealtheIntent mostly for population health. We have some dashboards, and we have a lot of...

Mar 2025
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Analyst/Coordinator

Relationship

The service is where I have had difficulties with Oracle Health. They are very proactive in some...

Mar 2025
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Analyst/Coordinator

Relationship

We have an Oracle Health data analyst who I check in with regularly, and they help us if there is a...

Mar 2025
||
(0)
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Analyst/Coordinator

Relationship, Product

Oracle Health needs to provide more information up front. We had an issue last year with our HCCs...

Mar 2025
||
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Director

Loyalty

We are moving away from HealtheIntent because we find the product to be subpar. There are issues...

Mar 2025
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(0)
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Director

Product

There are a lot of challenges with HealtheIntent. Cerner can’t tell us how they clean up their data,...

Mar 2025
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(0)
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Director

Product

I have been trying to play in Cerner’s sandbox a little more, and one basic hospital KPI is...

Mar 2025
||
(0)
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Director

Product

Cerner does give us a few different data models that we can use, and we can use the raw data coming...

Mar 2025
||
(0)
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Manager

Relationship, Product

Because of the current infrastructure of HealtheIntent, we have a lot of things that we can’t rely...

Mar 2025
||
(0)
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Manager

Loyalty

Once we transition to the new HealtheIntent platform, it is going to be way better than what we...

Mar 2025
||
(0)
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VP/Other Executive

Relationship

The people at Oracle Health are always changing, so there is a lot of turnover. We will be working...

Feb 2025
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(0)
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VP/Other Executive

Product

HealtheIntent is not as user-friendly as I would have hoped, even with getting reporting out and...

Feb 2025
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VP/Other Executive

Relationship, Product

I like that we can develop our own algorithms in HealtheCare, especially if there is something...

Feb 2025
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VP/Other Executive

Loyalty

HealtheIntent is part of our long-term plans as far as I know. We are going to be switching EHRs...

Feb 2025
||
(0)
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VP/Other Executive

Product

The problem is that I don't necessarily trust everything that comes out of the system, and part of...

Feb 2025
||
(0)
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VP/Other Executive

Loyalty, Product, Value

I would not buy HealtheIntent again because there are a lot of other products out there now that may...

Feb 2025
||
(0)
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CMIO

Operations, Value

Oracle Health charges for ongoing training, and we paid for HealtheIntent training. The training was...

Feb 2025
||
(0)
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CMIO

Operations

Our implementation of HealtheIntent was not a clean implementation. The product is inaccurate, so...

Feb 2025
||
(0)
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CMIO

Loyalty, Product

My analysts are always complaining about how difficult it is to work within HealtheIntent, and then...

Feb 2025
||
(0)
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CMIO

Relationship

Sometimes Oracle Health has really good service, and sometimes they don't. Sometimes we have...

Feb 2025
||
(0)
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CMIO

Culture, Relationship, Value

The problem with HealtheIntent is that there is a lot of functionality in it that is needed for case...

Feb 2025
||
(0)
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VP/Other Executive

Culture, Loyalty, Relationship

I wouldn't buy HealtheIntent again knowing what else is out there. I don't think that the vendor...

Jan 2025
||
(0)
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VP/Other Executive

Relationship

Oracle Health is reactive in terms of the improvements they are making. They are waiting for clients...

Jan 2025
||
(0)
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VP/Other Executive

Product

HealtheIntent inherently has value, and there are some good things about it. The system is good if...

Jan 2025
||
(0)
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CIO

Product

The integration with the EMR is one of HealtheIntent's biggest strengths. There is also integration...

Jan 2025
||
(0)
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CIO

Loyalty, Product

Oracle Health is working on the things we have recommended. We would like to use some more tools...

Jan 2025
||
(0)
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CIO

Product

I feel like Oracle Health doesn't have enough resources. Our area is so different than the rest of...

Jan 2025
||
(0)
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CIO

Operations, Product

When we manage HealtheIntent, there are so many tools for things like uploading data and writing...

Jan 2025
||
(0)
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Director

Loyalty, Value

With HealtheIntent, the functionality for cost and utilization was not that good, and that was why...

Jan 2025
||
(0)
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Director

Culture, Loyalty, Relationship, Product

When shopping for population health products, it is important to understand how forward-thinking a...

Jan 2025
||
(0)
 Thank you  Helpful

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Director

Loyalty, Product

The market space has added some other vendors, and we have chosen to stand up one of those vendors'...

Jan 2025
||
(0)
 Thank you  Helpful

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Director

Product

With population health tools, when we are in the EHR, it is hard to go to a different place and get...

Jan 2025
||
(0)
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Oracle Health (Cerner) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)
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Population Health Vendor Overview 2023
15 June 23    |   Andy Paulsen and Bradley Hunter
As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted. Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).



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