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Health Data Intelligence Commentary
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Benjamin Cassity
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Population Health Management 2024: Sample of Decisions Made by Large Acute Care Organizations Center on a Few Broad Platforms
Population Health Management 2024:
Sample of Decisions Made by Large Acute Care Organizations Center on a Few Broad Platforms
October 2024
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User Commentary

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VP/Other Executive

Loyalty, Relationship, Product

We need to see more usefulness in both quality tracking and risk adjustments. We have had issues...

Dec 2025
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VP/Other Executive

Loyalty, Product

There has not been much of a change since Oracle Health took over. They changed the name to Health...

Dec 2025
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Manager

Loyalty

Health Data Intelligence and Cerner are not part of our long-term plans. Across the board, we are...

Dec 2025
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Manager

Loyalty, Value

I would buy Health Data Intelligence again if I were the one making the purchasing decision. It has...

Dec 2025
||
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Manager

Operations

Almost everything Cerner showed in demos worked the way it did. There were a few minor things, but...

Dec 2025
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Manager

Loyalty, Product

A lot of Cerner's dashboards and registries have had the same look and feel for a long time. I feel...

Dec 2025
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Manager

Product

There are still a lot of shortcomings with Health Data Intelligence. It would be nice to be able to...

Dec 2025
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Manager

Relationship

Cerner is generally really responsive with support tickets, and they follow up in a timely manner....

Dec 2025
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Manager

Product, Value

I would rate Cerner's care management tool at the top of the scale for driving tangible outcomes...

Dec 2025
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Manager

Product

Health Data Intelligence is pretty intuitive. In terms of interoperability, we have a lot of...

Dec 2025
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Manager

Loyalty

Oracle Health is currently moving everyone over to the Oracle-built platform. They are migrating...

Dec 2025
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Manager

Operations

Some of Cerner's consultants on the implementation team weren't very polished or didn't really...

Dec 2025
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Director

Relationship

Oracle Health needs greater expertise from the value-based care industry and strategies to either be...

Dec 2025
||
(0)
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Director

Loyalty, Product

The population health space continues to change. It seems like CMS is releasing new directions every...

Dec 2025
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Director

Product

Because we are an Oracle Health shop, having innate tools like Health Data Intelligence does make...

Dec 2025
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(0)
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Analyst/Coordinator

Relationship, Product

Oracle Health is talking about getting the reporting better. They have a road map. Their patient...

Nov 2025
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Analyst/Coordinator

Operations

The training from Oracle Health has been good for us.

Nov 2025
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(0)
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Analyst/Coordinator

Operations, Product

To improve future upgrades, Oracle Health could test. We have had downtime after upgrades more than...

Nov 2025
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Analyst/Coordinator

Loyalty

We might buy Health Data Intelligence again. It depends on cost. But we will be looking around in...

Nov 2025
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Analyst/Coordinator

Product, Value

The solution integrates so well into our existing workflow. It helps provide guidance for providers...

Nov 2025
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(0)
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Analyst/Coordinator

Loyalty, Product, Value

I have recommended the solution to multiple facilities. With this solution, in addition to the...

Nov 2025
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Analyst/Coordinator

Relationship

The web support team from Oracle Health is so complex. It is a very specialized team that fixes any...

Nov 2025
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Director

Relationship

We have regular calls with our success manager from Oracle Health, so if anything comes up, we can...

Nov 2025
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Director

Loyalty

We need health data submissions and some of the value-based contracts that allow us to track things...

Nov 2025
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Director

Product, Value

The biggest benefit of using Health Data Intelligence is its flexibility in being able to write out...

Nov 2025
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Director

Loyalty, Operations

Health Data Intelligence is a very expensive product, and it is a complicated beast. Also, it isn't...

Nov 2025
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CIO

Relationship

We had a complicated situation, and Oracle Health was working on it at the time, but it wasn’t...

Oct 2025
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(0)
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CIO

Operations

Health Data Intelligence is good, but Oracle Health's implementation is lacking because they laid...

Oct 2025
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(0)
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Manager

Product

I just like the way Health Data Intelligence works.

Oct 2025
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VP/Other Executive

Relationship

Oracle Health saw that we needed help, and they had all hands on deck. They have been really...

Oct 2025
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VP/Other Executive

Loyalty, Relationship, Product

Oracle Health has really stepped up in the last several months. I think they have the technology in...

Oct 2025
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Manager

Loyalty

We decided to leave HealtheIntent because our health system had different regions on different...

Jul 2025
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(0)
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Manager

Product

HealtheIntent is a very powerful platform; we have our own data warehouse in there. We have all our...

Jul 2025
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(0)
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Manager

Product

HealtheIntent is difficult and has a steep learning curve. But that is because it is so powerful....

Jul 2025
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VP/Other Executive

Loyalty, Relationship, Product

In terms of challenges, things have kept to the status quo. We are updating to a new version of the...

May 2025
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(0)
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Analyst/Coordinator

Product

We use HealtheIntent mostly for population health. We have some dashboards, and we have a lot of...

Mar 2025
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(0)
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Analyst/Coordinator

Relationship

The service is where I have had difficulties with Oracle Health. They are very proactive in some...

Mar 2025
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(0)
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Analyst/Coordinator

Relationship

We have an Oracle Health data analyst who I check in with regularly, and they help us if there is a...

Mar 2025
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(0)
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Analyst/Coordinator

Relationship, Product

Oracle Health needs to provide more information up front. We had an issue last year with our HCCs...

Mar 2025
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(0)
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Director

Loyalty

We are moving away from HealtheIntent because we find the product to be subpar. There are issues...

Mar 2025
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(0)
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Director

Product

There are a lot of challenges with HealtheIntent. Cerner can’t tell us how they clean up their data,...

Mar 2025
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(0)
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Director

Product

I have been trying to play in Cerner’s sandbox a little more, and one basic hospital KPI is...

Mar 2025
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(0)
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Director

Product

Cerner does give us a few different data models that we can use, and we can use the raw data coming...

Mar 2025
||
(0)
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Manager

Relationship, Product

Because of the current infrastructure of HealtheIntent, we have a lot of things that we can’t rely...

Mar 2025
||
(0)
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Manager

Loyalty

Once we transition to the new HealtheIntent platform, it is going to be way better than what we...

Mar 2025
||
(0)
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VP/Other Executive

Relationship

The people at Oracle Health are always changing, so there is a lot of turnover. We will be working...

Feb 2025
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(0)
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VP/Other Executive

Product

HealtheIntent is not as user-friendly as I would have hoped, even with getting reporting out and...

Feb 2025
||
(0)
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VP/Other Executive

Relationship, Product

I like that we can develop our own algorithms in HealtheCare, especially if there is something...

Feb 2025
||
(0)
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VP/Other Executive

Loyalty

HealtheIntent is part of our long-term plans as far as I know. We are going to be switching EHRs...

Feb 2025
||
(0)
 Thank you  Helpful

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VP/Other Executive

Product

The problem is that I don't necessarily trust everything that comes out of the system, and part of...

Feb 2025
||
(0)
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VP/Other Executive

Loyalty, Product, Value

I would not buy HealtheIntent again because there are a lot of other products out there now that may...

Feb 2025
||
(0)
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CMIO

Operations, Value

Oracle Health charges for ongoing training, and we paid for HealtheIntent training. The training was...

Feb 2025
||
(0)
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CMIO

Operations

Our implementation of HealtheIntent was not a clean implementation. The product is inaccurate, so...

Feb 2025
||
(0)
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CMIO

Loyalty, Product

My analysts are always complaining about how difficult it is to work within HealtheIntent, and then...

Feb 2025
||
(0)
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CMIO

Relationship

Sometimes Oracle Health has really good service, and sometimes they don't. Sometimes we have...

Feb 2025
||
(0)
 Thank you  Helpful

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CMIO

Culture, Relationship, Value

The problem with HealtheIntent is that there is a lot of functionality in it that is needed for case...

Feb 2025
||
(0)
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VP/Other Executive

Culture, Loyalty, Relationship

I wouldn't buy HealtheIntent again knowing what else is out there. I don't think that the vendor...

Jan 2025
||
(0)
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VP/Other Executive

Relationship

Oracle Health is reactive in terms of the improvements they are making. They are waiting for clients...

Jan 2025
||
(0)
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VP/Other Executive

Product

HealtheIntent inherently has value, and there are some good things about it. The system is good if...

Jan 2025
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(0)
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