Millennium/CommunityWorks Commentary
Filtered view: (Medium - 151-400 Beds)
Subject Expert
Coray Tate
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
The biggest change lately has been Oracle Health's focus on integrated AI tools. Oracle Health is...
Login or Create an Account to see details.
Relationship, Value
The biggest cost difference between Epic and Oracle Health is with their support models. Epic...
Login or Create an Account to see details.
Loyalty
Oracle Health's long-term strategic vision is strong. Oracle Health's move to a new EHR platform...
Login or Create an Account to see details.
Loyalty
In my view, Oracle Health has made a remarkable turnaround. The key will be whether they can sustain...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health's execution is a mixed bag, but it is much better than it was in the past. Oracle...
Login or Create an Account to see details.
Culture
We have a clear path forward with Oracle Health. We are renegotiating our contract. Oracle Health...
Login or Create an Account to see details.
Loyalty, Relationship
Certain things are improving with Oracle Health, but other things are either not improving or are...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health's vision is fantastic and spot-on. The vendor is investing in all the right areas. The...
Login or Create an Account to see details.
Relationship, Product
Compared to what we were managing on-premises, being on the cloud with the system has been...
Login or Create an Account to see details.
Operations, Product
From a platform perspective, technology is technology. If an organization has the right training in...
Login or Create an Account to see details.
Culture, Relationship
Our account executive from Oracle Health is fair and transparent. However, I don't think that Oracle...
Login or Create an Account to see details.
Loyalty, Relationship
From a vendor and customer standpoint, our last few years with Oracle Cerner have been tough. The...
Login or Create an Account to see details.
Loyalty
Oracle Health was not a strong partner for us. They didn't engage with us on a future road map or a...
Login or Create an Account to see details.
Loyalty
We attempted to implement Oracle Health's billing system at one point, but we ultimately delayed it....
Login or Create an Account to see details.
Culture, Relationship, Product
Sometimes, Oracle Health makes integrations with key third-party applications easy, but other times,...
Login or Create an Account to see details.
Culture, Value
Oracle Health is fair and transparent with ongoing charges. They are very clear about what things...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle made significant changes after the Cerner acquisition. When the vendor was Cerner, each...
Login or Create an Account to see details.
Loyalty
Our decision to replace Millennium PowerChart was driven by strategic, operational, and financial...
Login or Create an Account to see details.
Loyalty, Value
I think we would buy Millennium PowerChart again. People always say that they want Epic's systems...
Login or Create an Account to see details.
Operations
Oracle Health's intent is to keep promises, but sometimes, things don't always roll out the way...
Login or Create an Account to see details.
Culture, Value
Cerner has many different applications, and everything ends up being an add-on with an additional...
Login or Create an Account to see details.
Operations, Product
We have done some upgrades with the system, but those haven't worked very well. The system is super...
Login or Create an Account to see details.
Loyalty
The things we are rolling out and working toward with the system seem to be working so far, but the...
Login or Create an Account to see details.
Loyalty
If we were looking at Oracle Health's system and weren't anticipating the upcoming changes, my...
Login or Create an Account to see details.
Product
Looking at operational outcomes like length of stay, discharge planning, and alerts for patient...
Login or Create an Account to see details.
Product, Value
Depending on what we are integrating, sometimes the difficulty isn't with the third party. We have...
Login or Create an Account to see details.
Operations, Product
Code upgrades are supported for about a year and take four to five months to implement, so an...
Login or Create an Account to see details.
Product
We are hoping for Millennium PowerChart optimization next year. We are still having issues with the...
Login or Create an Account to see details.
Product
The physicians have learned to live with Millennium PowerChart. It does the work if we learn the...
Login or Create an Account to see details.
Relationship
The relationship is going better. Oracle Health has added a customer success manager who is paying...
Login or Create an Account to see details.
Relationship
There are many executives and customer support people involved because we have multiple...
Login or Create an Account to see details.
Product
Things such as patient interactions during registration and the consenting process all go through a...
Login or Create an Account to see details.
Loyalty
Oracle Health decided at the last minute that they are not going to support diagnostic imaging...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health’s overarching support for the direction that we are going and the needs that our...
Login or Create an Account to see details.
Loyalty
Oracle Health is not easy to work with. While we were looking at moving to another vendor and having...
Login or Create an Account to see details.
Product
Oracle Health’s update and release process is not a bad process; the releases just don't have useful...
Login or Create an Account to see details.
Product
Actually, I say that Cerner is easy to work with, and their solutions are easy to integrate....
Login or Create an Account to see details.
Culture, Loyalty
One fundamental difference between Epic and Cerner is the way they handle new products. Cerner will...
Login or Create an Account to see details.
Loyalty, Value
We looked at adding several third-party solutions to Millennium PowerChart, but if we factor in the...
Login or Create an Account to see details.
Loyalty, Relationship
It was interesting when Cerner tried to save us. Part of my case for switching vendors was that...
Login or Create an Account to see details.
Loyalty
Millennium PowerChart is not part of our long-term plans. There are many things that Cerner said...
Login or Create an Account to see details.
Loyalty, Value
If I had to make the choice, I would buy Millennium PowerChart again because our previous product...
Login or Create an Account to see details.
Operations
When we first went live with the system, the training wasn't good. It has changed since then though.
Login or Create an Account to see details.
Loyalty, Operations, Product
The updates we got when we were just under Cerner seemed to be a little cleaner, but the update...
Login or Create an Account to see details.
Culture, Relationship, Product
I don't know what Oracle's vision is. It is difficult to get integrations to work in the system. I...
Login or Create an Account to see details.
Relationship
It feels like Oracle Health's service has declined since the acquisition of Cerner. They could...
Login or Create an Account to see details.
Value
As long as we are willing to pay for Cerner’s stuff, Cerner seems to be pretty up-to-date with...
Login or Create an Account to see details.
Product
We have looked at another EHR, Millennium PowerChart has fallen short in a lot of areas. A big miss...
Login or Create an Account to see details.
Relationship
Oracle Health has just had horrible product support and functionality. They are way behind the...
Login or Create an Account to see details.
Relationship
Executive involvement doesn't exist with Oracle Health. There has never been a relationship with...
Login or Create an Account to see details.
Relationship, Product
Oracle Health hasn’t really given us any clear direction, even when we are trying to do assessments....
Login or Create an Account to see details.
Loyalty, Product
Overall, I'm very optimistic about Oracle Health’s EHR strategy, as opposed to years past. There are...
Login or Create an Account to see details.
Culture
It has taken a while to work around contract negotiations with Oracle Health. The contracts are...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Integration with third parties has been hard. We have a couple of examples of FHIR applications that...
Login or Create an Account to see details.
Loyalty, Relationship
If we purchased a system today, it likely wouldn't be on the Oracle Health platform. That is...
Login or Create an Account to see details.
Relationship, Product
The interoperability ecosystem is so much easier within the Epic framework. A lot of our physicians...
Login or Create an Account to see details.
Relationship
There are multiple layers of Oracle Health’s normal support process. There is a lot of shuffling of...
Login or Create an Account to see details.
Loyalty
It has been a while since the acquisition of the solution by Oracle Health, and it has taken a lot...
Login or Create an Account to see details.
Product
Behavioral health is not well supported in the product, and Millennium PowerChart is clunky to use.
Login or Create an Account to see details.
Product
It is difficult to make changes in Cerner Patient Accounting. The vendor allowed us to do some...
Login or Create an Account to see details.
Value
With Oracle Health, we get charged for everything.
Login or Create an Account to see details.
Relationship
Oracle Health has gotten better over the years. The biggest thing that we have seen is that their...
Login or Create an Account to see details.
Relationship, Value
Our organization feels like we don't get the value for what we have paid for. Oracle Health has...
Login or Create an Account to see details.
Product
Overall, Millennium PowerChart is a good tool, but it could be better. It has all the needed...
Login or Create an Account to see details.
Relationship
What I hear from our IT resources is that when they put in service requests, they don't get timely...
Login or Create an Account to see details.
Loyalty, Product
Things with Millennium PowerChart are pretty rough for us right now, but a lot of that is our own...
Login or Create an Account to see details.
Loyalty
Oracle Health’s data analytics and platforms are a mixed bag. What Oracle Health has given us is...
Login or Create an Account to see details.
Operations
Our implementation didn't go well. Oracle Health pretty much terminated their own implementation...
Login or Create an Account to see details.
Relationship
Oracle Health is proactive. They keep the code and Citrix up-to-date. The technical team is very...
Login or Create an Account to see details.
Relationship
Oracle Health must wrap their head around global additions. They get lots of answers, and the...
Login or Create an Account to see details.
Culture, Value
Oracle Health delivers new technology that meets our needs, but the cost-effectiveness of it is the...
Login or Create an Account to see details.
Value
A couple of years into using multiple offerings from Oracle Health, we have not realized much in...
Login or Create an Account to see details.
Relationship
The way we talk to Oracle Health about the problems our domain is having has helped some with Oracle...
Login or Create an Account to see details.
Product
We do excellent care with CommunityWorks Clinical Suite. The documentation flows regardless of...
Login or Create an Account to see details.
Relationship
There has been a shift in Oracle Health’s executive involvement over the last year. Our client...
Login or Create an Account to see details.
Relationship
A new test we ask Oracle Health for must go through a global group because of Oracle Health’s...
Login or Create an Account to see details.
Loyalty
With Oracle Health, there is a cultural change. We signed when Cerner was Cerner, and now Cerner is...
Login or Create an Account to see details.
Loyalty
We are only a couple of years in with Oracle Health. The clinical benefits have definitely been...
Login or Create an Account to see details.
Relationship
Oracle Health's support has very low ratings right now. As soon as Oracle took over, they tried to...
Login or Create an Account to see details.
Value
Oracle Health charges us for everything. Unless something is a federal regulation, we will have to...
Login or Create an Account to see details.
Value
CommunityWorks Financials works as promoted. It drives tangible outcomes compared to what we had...
Login or Create an Account to see details.
Relationship
I have zero involvement with the vendor's CommunityWorks Financials people. They don't really talk...
Login or Create an Account to see details.
Relationship
Oracle Health has some excellent people, and some of their departments are good. Their financial...
Login or Create an Account to see details.
Loyalty, Relationship, Product, Value
I think there are better solutions for our organization's size out there now, so I wouldn't buy...
Login or Create an Account to see details.
Product
Some nursing information can be difficult to find in Millennium PowerChart. That comes from users...
Login or Create an Account to see details.
Relationship, Value
We have had some delays of several weeks in getting responses about system changes or requests for...
Login or Create an Account to see details.
Product
Millennium PowerChart is user friendly, and it is easy to find information in the system for the...
Login or Create an Account to see details.
Operations, Product
A lot of our end users have a difficult time managing the interface for Cerner Patient Accounting....
Login or Create an Account to see details.
Loyalty
Cerner Patient Accounting has to be part of our long-term plans, but we don't know where Oracle...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health has done several restructurings and lost talent, and getting the right people on the...
Login or Create an Account to see details.
Product, Value
Cerner Patient Accounting has been very limiting. A lot of the development work for the system has...
Login or Create an Account to see details.
Relationship, Operations
The transition to Oracle Health has been difficult in terms of the vendor's consulting talent....
Login or Create an Account to see details.
Operations
Oracle Health's training doesn't exist. The vendor doesn't really have any ongoing training for us....
Login or Create an Account to see details.
Relationship, Product
In the system, Oracle Health has started to deliver some of their AI components. However, other than...
Login or Create an Account to see details.
Culture, Loyalty
There is uncertainty about where Oracle Health is going. The vendor has made the announcement that...
Login or Create an Account to see details.
Product
The scope of Millennium PowerChart is so big that it is hard for the system to meet all our needs...
Login or Create an Account to see details.
Product
Millennium PowerChart is enormous. There is so much to it. Trying to rein that in is a really heavy...
Login or Create an Account to see details.
Operations, Product
The training for Millennium PowerChart was not great for me. But I don't know who to blame....
Login or Create an Account to see details.
Product
Millennium PowerChart has a lot of data. We can see a lot more now. Our previous EHR was difficult...
Login or Create an Account to see details.
Loyalty
Right now, Oracle Health really needs to show us the path and the cost for what they envision for...
Login or Create an Account to see details.
Culture, Loyalty, Product
We make Millennium PowerChart work. The problems that we have aren't about Millennium PowerChart;...
Login or Create an Account to see details.
Loyalty, Value
One of our facilities has been a longtime Cerner customer, but we have an old revenue cycle system...
Login or Create an Account to see details.
Operations
The implementation of Millennium PowerChart went fairly well.
Login or Create an Account to see details.
Product
Most of the promises Oracle Health hasn't kept have been around the portal and integration. A lot of...
Login or Create an Account to see details.
Relationship, Operations
We have messed up the system. I would not buy the version that we have right now again, but that is...
Login or Create an Account to see details.
Relationship, Product, Value
The interoperability has been pretty fantastic. It has improved over time, and Oracle Health has...
Login or Create an Account to see details.
Loyalty, Operations
I don't feel like the system is super intuitive. We have to take on a bunch of updates that we are...
Login or Create an Account to see details.
Operations, Product
I don't really mind Cerner. I like their program better than the program we had before, but I don't...
Login or Create an Account to see details.
Product
Millennium PowerChart seems the same to me as it was when I first started with it many years ago,...
Login or Create an Account to see details.
Product
Some people I work with don't use Millennium PowerChart a lot, but when they do, they don't like it...
Login or Create an Account to see details.
Relationship
From a support perspective, Oracle Health's response times vary. Sometimes we will get a response in...
Login or Create an Account to see details.
Loyalty
Oracle Health’s technology is strong. With their vision, they are definitely headed in the right...
Login or Create an Account to see details.
Operations
Most of the implementations we have done with Oracle Health over the last year have been hard or...
Login or Create an Account to see details.
Relationship, Product
Cerner has been a mess ever since they acquired Siemens Health Services about a decade ago. They...
Login or Create an Account to see details.
Relationship
The individual from Oracle Health who we get to work with every day is a stand-up individual, and...
Login or Create an Account to see details.
Loyalty
For a long time, Cerner lost their way, and a majority of their customers felt like the vendor...
Login or Create an Account to see details.
​
Preferences