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Patient Flow Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 

Commentary Summary

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User Commentary

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VP/Other Executive

Product

The system isn't that good. Trying to change anything in the product is brutal. It is very difficult...

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Feb 2026

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VP/Other Executive

Relationship

The team we work with at Oracle Health is really great. I can't say enough good things about the...

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Feb 2026

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VP/Other Executive

Operations

Oracle Health's training is really focused on the tactical use of the system, like the actual...

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Feb 2026

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VP/Other Executive

Relationship, Product

Oracle Health does nothing to advance the body of knowledge in the patient flow space. Oracle Health...

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Feb 2026

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VP/Other Executive

Relationship

Oracle Health wants to help us get to where we need to go, but it takes a long time to get anything...

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Feb 2026

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Director

Loyalty

If someone were asking me about Patient Flow, I would ask whether they are an Oracle Health shop. If...

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Aug 2025

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Director

Relationship, Product

Oracle Health does a good job of supporting our integration and interoperability goals. We have...

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Aug 2025

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Director

Relationship

I really like our customer service folks at Oracle Health. They keep us informed, they keep us...

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Aug 2025

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Director

Relationship

We continue to evolve with Oracle Health and learn more. I still feel like we are kind of in our...

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Aug 2025

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Director

Loyalty, Product

I feel like we aren't getting a lot of new technology from Oracle Health for Patient Flow, but we...

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Aug 2025

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Analyst/Coordinator

Product

I like the visibility we are getting into what is happening during the day. That is very clear. We...

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May 2025

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Analyst/Coordinator

Product

Oracle Health's reporting site has a lot of gaps. There are things that I know that could be easily...

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May 2025

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Analyst/Coordinator

Operations, Product

In the solution, if we have to work under different positions, we have to change our access for the...

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May 2025

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Analyst/Coordinator

Relationship

Oracle Health needs to be better at communicating where they are in the process of fixing something....

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May 2025

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Analyst/Coordinator

Culture, Operations

There are some things that Oracle Health should have gone over with us at our go-live. We should...

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May 2025

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