Patient Flow Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Director

Culture, Relationship

Oracle Health keeps most of their promises, but they don't keep all of them. I have been waiting for...

Mar 2025
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Director

Culture, Value

Oracle Health avoids charging for every little thing. It is hard to tell because we have lumped...

Mar 2025
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Director

Loyalty, Product

I really think the build of Patient Flow is spot-on, but the customizability is where it starts to...

Mar 2025
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Director

Operations

Oracle Health turns training over to us. I don't see a lot of ongoing training. Oracle Health has a...

Mar 2025
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Director

Loyalty, Relationship, Product

Oracle Health really advertises and bills Patient Flow as a replacement for another vendor's...

Mar 2025
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Director

Product

I would not buy Patient Flow again. Oracle Health's data and analytics platforms are abysmal. The...

Mar 2025
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Director

Culture

My recommendation to Oracle Health is that they need to get out of their own way and stop trying to...

Mar 2025
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VP/Other Executive

Loyalty

Patient Flow is fantastic, and there will be future deployments for it.

Mar 2025
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VP/Other Executive

Relationship

The Patient Flow team is very small but very dedicated. We have a close relationship with the...

Mar 2025
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Director

Relationship

We have really had supreme customer support from Oracle Health. Our customer relations expert is...

Oct 2024
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Director

Loyalty

We haven’t fully optimized Patient Flow, but some of that is just that the solution hasn’t optimized...

Oct 2024
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Director

Product, Value

Patient Flow is operationally efficient and doesn't have a ton of clicks and motion. The dashboard...

Oct 2024
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Director

Product

Oracle Health is a bit slower in upgrading and enhancing Patient Flow. I know Oracle Health has a...

Oct 2024
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Analyst/Coordinator

Product

I don't think there are any big platform upgrades for Patient Flow. There are just little bug fixes...

May 2024
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Analyst/Coordinator

Product

I like the clear capacity of the product, and I like that we can integrate it with our EMR and have...

May 2024
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Analyst/Coordinator

Product

I would love an integration with our communication system. Our charge nurses still carry pagers,...

May 2024
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Analyst/Coordinator

Relationship, Operations

The person assigned to our portion of the system happened to be out, and the backup person wasn't...

May 2024
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Analyst/Coordinator

Operations

Oracle Health puts all their stuff out on their education pages. The education is not personal, but...

May 2024
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Analyst/Coordinator

Operations, Product

We can make personal customizations, but it is difficult to know they are there. We would appreciate...

May 2024
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