Patient Flow Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Relationship
We have really had supreme customer support from Oracle Health. Our customer relations expert is...
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Loyalty
We haven’t fully optimized Patient Flow, but some of that is just that the solution hasn’t optimized...
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Product, Value
Patient Flow is operationally efficient and doesn't have a ton of clicks and motion. The dashboard...
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Product
Oracle Health is a bit slower in upgrading and enhancing Patient Flow. I know Oracle Health has a...
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Product
I don't think there are any big platform upgrades for Patient Flow. There are just little bug fixes...
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Product
I like the clear capacity of the product, and I like that we can integrate it with our EMR and have...
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Product
I would love an integration with our communication system. Our charge nurses still carry pagers,...
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Relationship, Operations
The person assigned to our portion of the system happened to be out, and the backup person wasn't...
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Operations
Oracle Health puts all their stuff out on their education pages. The education is not personal, but...
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Operations, Product
We can make personal customizations, but it is difficult to know they are there. We would appreciate...
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Product
The connection between Oracle Health Patient Flow and the EHR has a lot of potential, and the build...
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Culture, Value
Oracle Health offers what they consider value added to their EHR. They also give us a capacity...
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Relationship, Product
Other vendors in the space are constantly innovating. We don't even have to ask for innovation....
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Culture, Product
Oracle Health needs to deliver everything they are supposed to deliver. They upgraded the software,...
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Relationship, Product
In our communications with Oracle Health, they have exhibited zero recognition or self-awareness. I...
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Relationship
We have a collaborative relationship with the vendor, and they lean on us as a partner. We get...
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Loyalty, Product
Patient Flow is going to do what we need it to do. As far as interoperability goes, Patient Flow is...
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Loyalty, Product
What the vendor has built for the Patient Flow product is adequate, but I don't know that they are...
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