Patient Flow Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Loyalty
If someone were asking me about Patient Flow, I would ask whether they are an Oracle Health shop. If...
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Relationship, Product
Oracle Health does a good job of supporting our integration and interoperability goals. We have...
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Relationship
I really like our customer service folks at Oracle Health. They keep us informed, they keep us...
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Relationship
We continue to evolve with Oracle Health and learn more. I still feel like we are kind of in our...
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Loyalty, Product
I feel like we aren't getting a lot of new technology from Oracle Health for Patient Flow, but we...
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Product
I like the visibility we are getting into what is happening during the day. That is very clear. We...
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Product
Oracle Health's reporting site has a lot of gaps. There are things that I know that could be easily...
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Operations, Product
In the solution, if we have to work under different positions, we have to change our access for the...
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Relationship
Oracle Health needs to be better at communicating where they are in the process of fixing something....
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Culture, Operations
There are some things that Oracle Health should have gone over with us at our go-live. We should...
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Culture, Relationship
Oracle Health keeps most of their promises, but they don't keep all of them. I have been waiting for...
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Culture, Value
Oracle Health avoids charging for every little thing. It is hard to tell because we have lumped...
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Loyalty, Product
I really think the build of Patient Flow is spot-on, but the customizability is where it starts to...
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Operations
Oracle Health turns training over to us. I don't see a lot of ongoing training. Oracle Health has a...
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Loyalty, Relationship, Product
Oracle Health really advertises and bills Patient Flow as a replacement for another vendor's...
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Product
I would not buy Patient Flow again. Oracle Health's data and analytics platforms are abysmal. The...
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Culture
My recommendation to Oracle Health is that they need to get out of their own way and stop trying to...
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Loyalty
Patient Flow is fantastic, and there will be future deployments for it.
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Relationship
The Patient Flow team is very small but very dedicated. We have a close relationship with the...
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