Patient Flow Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Culture, Relationship
Oracle Health keeps most of their promises, but they don't keep all of them. I have been waiting for...
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Culture, Value
Oracle Health avoids charging for every little thing. It is hard to tell because we have lumped...
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Loyalty, Product
I really think the build of Patient Flow is spot-on, but the customizability is where it starts to...
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Operations
Oracle Health turns training over to us. I don't see a lot of ongoing training. Oracle Health has a...
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Loyalty, Relationship, Product
Oracle Health really advertises and bills Patient Flow as a replacement for another vendor's...
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Product
I would not buy Patient Flow again. Oracle Health's data and analytics platforms are abysmal. The...
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Culture
My recommendation to Oracle Health is that they need to get out of their own way and stop trying to...
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Loyalty
Patient Flow is fantastic, and there will be future deployments for it.
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Relationship
The Patient Flow team is very small but very dedicated. We have a close relationship with the...
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Relationship
We have really had supreme customer support from Oracle Health. Our customer relations expert is...
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Loyalty
We haven’t fully optimized Patient Flow, but some of that is just that the solution hasn’t optimized...
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Product, Value
Patient Flow is operationally efficient and doesn't have a ton of clicks and motion. The dashboard...
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Product
Oracle Health is a bit slower in upgrading and enhancing Patient Flow. I know Oracle Health has a...
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Product
I don't think there are any big platform upgrades for Patient Flow. There are just little bug fixes...
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Product
I like the clear capacity of the product, and I like that we can integrate it with our EMR and have...
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Product
I would love an integration with our communication system. Our charge nurses still carry pagers,...
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Relationship, Operations
The person assigned to our portion of the system happened to be out, and the backup person wasn't...
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Operations
Oracle Health puts all their stuff out on their education pages. The education is not personal, but...
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Operations, Product
We can make personal customizations, but it is difficult to know they are there. We would appreciate...
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