Bookmark

Pareto Intelligence Platform Commentary
Filtered view: All

Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
Sort by:
 Download as Excel

VP/Other Executive

Pareto Intelligence's solution integrates into other solutions pretty well. I don't think we were...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

Pareto Intelligence is very good at helping us when we need to talk about a question or something...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Pareto Intelligence is doing well with Medicare. They have a very good follow-up call model, and...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

What could improve is just the underlying technology that Pareto Intelligence is using. A lot of the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

This is not necessarily a bad thing, but when Pareto Intelligence is rolling out updates or a new...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The value we get from Pareto Intelligence is second to none compared to our other vendors that we've...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

Pareto Intelligence is the most responsive vendor we work with. They're fantastic. I can send them...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We've only had a couple of instances of integrating with third-party solutions, but we integrate...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Overall, we are very satisfied with Pareto Intelligence's solution. As with any analytics platform,...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

Pareto Intelligence's solution provides high-quality solutions and actionable insights that help us...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The solution helps us improve program oversight, identify performance trends, make more informed...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

COO

I’m always having to tell Pareto Intelligence what I’m looking for. A lot of these other companies...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

COO

We are considering leaving Pareto Intelligence Data Management Platform because it has really gone...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

COO

Pareto Intelligence Data Management Platform is extremely expensive. The charges are not fair. There...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

​