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User Commentary
Relationship
PaxeraHealth is a very collaborative company. They provide support all the time. They help, and they...
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Product
PaxeraUltima PACS is a very good, very easy system. It is a software product; there is no need for a...
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Product
It is very easy to do integration with PaxeraUltima PACS. The vendor has software that can be...
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Operations
The trainers from PaxeraHealth were very good and qualified people. They got someone to speak my...
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Product
People need the medical reports that I provide for them with the system. Those users have no idea...
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Culture, Value
We had one instance when PaxeraHealth tried to pack on additional fees. However, we had a discussion...
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Operations
We did not receive any materials for any of the training we received. The training was very shallow...
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Relationship
We receive very good support from PaxeraHealth. Our specific helper is available all the time to...
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Relationship
We don't receive any communication regarding new initiatives or insights from PaxeraHealth.
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Relationship
PaxeraHealth excels in customer support compared to other vendors in the region. They are mostly...
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Product
I suggest that PaxeraHealth have a larger system that is not based on other plug-ins such as...
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Product, Value
I would tell another organization that PaxeraUltima PACS is a good workhorse that would drive their...
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Product
PaxeraUltima PACS provides most of the tools needed to help me work comfortably as a radiologist....
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Relationship
I like the ease of use of the system as well as the response time of the support team. The response...
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Relationship
PaxeraHealth keeps most of their promises. We are planning things, and they keep getting delayed, so...
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Product
The system’s dashboard is not very mature. It is not good enough, but the vendor said ultimately it...
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Relationship
We use the vendor's phone and email support, and it is quite good. PaxeraHealth is really active in...
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Relationship
PaxeraHealth’s service is not really proactive. I would like the vendor to proactively correct...
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Product, Value
The system is stable and very easy to use. It easily integrates with anything. It can boot up...
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Operations
The implementation that we did with PaxeraHealth was very smooth and professional. Everyone is...
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Product
Right now, we don't count on PaxeraUltima PACS' AI 100%, but we are willing to. That would make life...
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Relationship
When we call the vendor's people, they are available and ready.
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Loyalty
We decided to work with PaxeraHealth because we had tried their system before and liked it. We are...
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Relationship
Most of the people we have interacted with at PaxeraHealth have been fairly good. If we raise an...
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Product, Value
PaxeraUltima PACS is a good product that has been able to transform patient care in our institution....
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Product
PaxeraUltima PACS is a very good system. It is very simple, and it is multimodality. We can...
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Product
The downside of PaxeraHealth is that they have a 3D module that is operated by different software....
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Product
We can export images onto DVDs, but on the vendor's side, the process sometimes does not work on all...
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Product
The integration with PaxeraUltima PACS depends on us because of our structure and software. We need...
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Operations, Product
PaxeraHealth implemented the system with very few servers, and they said the product was web based....
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Relationship
PaxeraHealth’s support staff is not solving problems. Each time we go to the support team with the...
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Product, Value
I would never recommend PaxeraHealth's product. I would maybe recommend the product for a small...
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Product
The product’s application intelligence is good. The product is very good at teleradiology from point...
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Loyalty, Relationship
The vendor's biggest strengths include extraordinary customer support; the vendor is very responsive...
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Product
The biggest area of improvement is changing the radiology department's KPIs from subjective...
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Relationship
The biggest strengths of PaxeraHealth are support and development.
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Product
I like the flexibility and integration of the product.
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Product
PaxeraUltima PACS is very stable and user friendly, and cases cache really fast. I am really happy...
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Product
An opportunity for improvement would be AI.
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Product
Some changes PaxeraHealth could make are improving the annotation process and saving modified images...
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Relationship
PaxeraHealth is always available to support via phone, online, or in person.
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Product
I like the ease of use, the quality of the images, and the continuous functionality.
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Relationship
PaxeraHealth's service is really good. The service team is very responsive and cooperative, and the...
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Loyalty, Product
We had an old system that we wanted to integrate with PaxeraUltima PACS. PaxeraHealth came up with...
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Product
The main issue I have with PaxeraUltima PACS is that it is only available on Windows computers, so...
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Operations, Product
A strength of PaxeraUltima PACS is how easy it is to implement the software.
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Relationship
PaxeraHealth could have better service and could respond better.
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Product
The quality of the PACS is pretty good, and we have only had a few glitches. The system is linked to...
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Relationship, Operations
PaxeraHealth has not asked us how the system can be improved. During the COVID-19 pandemic, the...
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Product
I would love to have the product send a link to our printer so I could print an x-ray. The product...
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Culture
PaxeraHealth doesn't have control over some things, and I don't have control over those things...
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Product
There is other software that is better than PaxeraUltima PACS for PET studies. The system needs to...
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Product, Value
We can keep the patient record data in our systems, while other facilities just use films and don’t...
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Culture
We have a contract with PaxeraHealth, and I know what is and is not included. The vendor never asks...
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Product
The product has good integration capabilities. It has an HL7 protocol that easily manages to...
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Operations, Product
After every upgrade, we face some little issues, but we know our software and can easily solve the...
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Loyalty
PaxeraUltima PACS is part of our long-term plans, and we may even use it at other sites. We have...
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Relationship
I am happy that PaxeraHealth has quick support and that they do whatever they say they will do....
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Product
PaxeraHealth is doing fine, but the vendor needs to improve the speed of opening of reports in the RIS....
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Loyalty
The product was very good from the start, and the product is very stable. Remote accessibility was...
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Relationship, Product
In regard to the RIS, we had a lot of remarks for PaxeraHealth. The vendor was very positive in...
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Value
The product is very cost effective. Charges are not an issue for us because we have a very good...
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Culture, Operations
I like the vendor's service, implementation, and training. The vendor's response time is okay....
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Product
I love the PACS, and my opinion is based on comparisons. I have seen many different systems, and...
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Product
PaxeraUltima PACS has a very nice, user-friendly interface. When it comes to comparing studies,...
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Product, Value
PaxeraUltima's spine-labeling tool is great, and I haven't seen that in any other PACS solutions....
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Loyalty, Product
The upgrades we have seen from PaxeraHealth are usually improving the workflow. I have been seeing...
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Product
PaxeraHealth needs to add an annotation or AI tool to their software, but that hasn't been developed...
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Product
For our current practice, PaxeraUltima PACS does all that it needs to do. We are at the maximum...
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Relationship
PaxeraHealth's support team is amazing. They have WhatsApp groups and support numbers that we can...
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Relationship
The PaxeraHealth team is nice and helpful. We can call them whenever we want, so I don't have any...
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Product
I have some problems with the PACS. We installed something, and it isn't really working with the...
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Loyalty, Value
We are required to have the PACS. Normally the returns are from the materials, like the devices, not...
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