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PaxeraUltima PACS (Global) Commentary
Filtered view: (Middle East/Africa)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Manager

I would recommend that PaxeraHealth support Linux or Unix OS for hosting servers and supporting...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

PaxeraHealth's biggest strength is their technical support team. I like the simplicity of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I used to get in contact with the vendor's executives to get things done. Typically, we can't get in...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

PaxeraHealth has another solution that I did not purchase because it is not working like 3D...

Comment Tone Negative
Pillars Culture, Loyalty
Evaluation Unrated

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Manager

PaxeraHealth has a vision because anytime we ask for a feature or something, if they already have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I recommend PaxeraUltima PACS to other groups because, comparing the price with other systems,...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

We did not have too many things as a partner with PaxeraHealth. We just use the system, and because...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We still do not have any choice other than PaxeraUltima PACS, and we did not look for other...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

We almost did not have training from PaxeraHealth because we trained ourselves, as the system is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

PaxeraUltima PACS is working well. There are very few issues with it. The systems and servers are...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

Charges from PaxeraHealth were not too transparent because our contract was for a certain amount of...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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VP/Other Executive

PaxeraUltima PACS is user friendly. We are about to renew the contract with PaxeraHealth and upgrade...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

PaxeraHealth's biggest strengths are good service and support around the clock.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Whenever we need support, PaxeraHealth is available. There are usually two types of issues,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

PaxeraHealth is focused on upgrading their product based on current needs. They are adding new...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Manager

Earlier, we used a PACS from a different vendor for four to five years. I was an admin at that time....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

In the last upgrade, PaxeraHealth introduced an AI model. It is not fully implemented yet and is...

Comment Tone Negative
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Manager

We are happy with PaxeraHealth’s services, their support, and the stability of the solution. It is a...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We have had a very good experience with PaxeraUltima PACS. We completed some major upgrades last...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

I like PaxeraHealth’s customer engagement and support teams. I don't see much opportunity for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

PaxeraHealth's main strengths are their economical solution, its stable performance during periods...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

PaxeraHealth could improve the customer experience by providing ongoing training and regularly...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

PaxeraHealth's strength is their fast-track maintenance response. I like that PaxeraHealth's system...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Some of the vendor's opportunities for improvement include full statistical integration with our...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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