Clinical Collaboration Commentary

Filtered view: (Ambulatory)

We normally have great communication with our person at PerfectServe, but sometimes it takes a long...

We haven’t used a thing for training. The only training experience that we've had is when we...

Nothing interfaces with PerfectServe. We've tried. It has not been successful at all. That was the...

We are receiving great service, with regularly scheduled calls to check in.

PerfectServe responds right away. Sometimes it takes a bit of time to figure out the issue, but...

We haven't really had any ongoing training from PerfectServe because we do that ourselves. But...

I am a fan of PerfectServe. I love them. I have nothing bad to say about them. I think they’re...

I like our ongoing relationship with PerfectServe. We have a team that's specific to our...

PerfectServe offers a lot of training material. We would prefer more virtual live training or Teams...

If we request any reports, PerfectServe is able to create them for us. We get regular reports, and...

We would like PerfectServe’s follow-up on tickets to improve. We would like a sense of urgency. The...

We use PerfectServe across every hospital. PerfectServe has never failed us. We can just message...

With PerfectServe, someone is always there. For example, if we can't log in, someone is always...

With PerfectServe, the pricing seems to increase over time, just like everything else.

PerfectServe is not part of our long-term plans. There are reporting limitations that we have with...

There are actual limitations with PerfectServe. The fact that we can't give a nurse a token to have...

I would more readily recommend PerfectServe for programs smaller than ours. In that sphere,...

Our consultants from PerfectServe and the people who support our program are fantastic. They're...

I think PerfectServe is falling behind. I think they have some things coming up that could be really...

We use PerfectServe to send our morning handoff. Because we have a separate part of our call...

Right now with PerfectServe, we don't have the ability to text with the facility nursing staff, and...

The feedback we get from the staff members and providers about PerfectServe is all positive. They...

The training for PerfectServe is pretty straightforward. It is not super involved, but the vendor...

I come to PerfectServe with all types of issues and problems, and they are not like other...

PerfectServe is fair in their cost and charges. They do predictive billing, so we know what we're...

There's 24-hour support with PerfectServe, and I always get somebody on the phone. The problem is...

One thing that we like about PerfectServe is that they are a healthcare-designed, healthcare-driven,...

We like that PerfectServe is innovative. They keep growing, and they really care to hear what their...

It’s not even the product that we love so much but the service. PerfectServe has a quick turnaround...

An improvement for PerfectServe would be the ability to reroute a call if the caller selects the...

I know we've shared feedback with PerfectServe about features they could add to make the app easier...

An improvement PerfectServe could make is related to the automated system. If someone is calling the...

I love the support that we get with PerfectServe. It’s wonderful. Our contact person is awesome, as...

When it comes to partnerships with PerfectServe, we have to involve leaders from the hospitals, and...

PerfectServe does a great job of keeping us updated on any new improvements or enhancements that are...

With all of PerfectServe’s new initiatives and anything like that, they're not charging us extra....

PerfectServe's tool is the easiest application when it comes to not only their support system but...

PerfectServe has implemented a new program called PerfectServe University, and that has been a...

PerfectServe is heavily used and heavily adopted, and I don't see it going anywhere in the near...

PerfectServe works, but it has limitations. It is good but not great. There's some stuff that we've...

PerfectServe is expensive, but everything is expensive nowadays. The solution is fairly priced, and...

PerfectServe’s training and support responsiveness is good. They get back to us and all that, and...

With PerfectServe, we are no longer the middleman. The offices now provide the schedules to...

When a change took place with PerfectServe, it was very seamless. We never knew it happened; we...

We meet with people from PerfectServe. The people at PerfectServe are usually very communicative...

We are pretty satisfied with Telmediq. We don't do upgrades with PerfectServe as often as we do with...

We have some integrations with Telmediq, and they work pretty well. We hardly ever hear anything...

PerfectServe is doing everything that we need them to do. We have 24-hour support with them....

Telmediq is a very solid, competitively priced solution. I have recommended it to others....