Xper Information Management Commentary

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We’d like more communication with Philips. We’d like them to come on-site more, talk with us, and...

The Philips system is pretty up to date on what we use and need, so they try to stay up to date with...

Philips communicates very well, but their vision could be a little stronger. I’d like more...

I just don't think we've really gotten a lot of training from Philips. But when we do get training,...

I haven't heard anybody complain or say anything is missing from Xper Information Management. People...

Philips has worked very well with us to resolve any issues or challenges. Philips is pretty good at...

The support is lacking. While the platform is generally manageable, when there are issues, the...

The system is easy to use for our clinicians and supports their hemo workflows. It ensures we are...

Philips is very responsive to my needs and my complaints. While some of the misfires aren't great,...

I like the consistency and reliability of Xper Information Management. We appreciate the solution...

There's not a lot to improve, but when it comes to more Philips solutions, some of the integration...

Xper Information Management is the best hemodynamic system that is out there on the market today,...

Philips has made some progress over the years with the solution, and Xper Information Management is...

I want to see pricing improved. To me, things are getting really expensive. Maybe it's just because...

I would like a better one-on-one relationship with the vendor so that I have better access to...

The biggest opportunity for improvement would be a more personal relationship with the vendor or our...

Philips has a proven product that has provided us with many years of work in our cath labs with...

We started the Epic implementation process through Philips. That did cost some money because...

We're not a huge facility, but we do a lot of cases. If I think about it, Xper Information...

We're not using Xper Information Management as much for structured reporting anymore. The...

With Xper Information Management interface support, there's one person who's been there for a long...

With Philips, there hasn't been anything markedly that's impressed me. I wish they were pushing a...

Out of all my vendor relationships, my relationship with Philips is the most strained. Philips does...

Users in the clinical environment seem to love Xper Information Management. Philips does their...

Philips can be difficult around price transparency. They will say that we should do something, and...

Xper Information Management is a very user-friendly platform, and it is very flexible. We are moving...

Philips needs to somehow take into account other service lines that they don't currently cover...

We develop a ton of things with Philips. We are heavily involved with them. Things are going well...

Whether I would buy Xper Information Management depends on the scenario. We are integrated with...

We would do better with Xper Information Management if our feedback could be taken back to the...

Xper Information Management is fairly priced within the market, but I’m not blown away by the...

I have done due diligence in the market and have not found anything better than Xper Information...

I’ve been unhappy with some components of Xper Information Management lately. Most of my concerns...

We only dealt with training when we upgraded Xper Information Management. Other than that, we...

From a performance standpoint, Xper Information Management does a good job. We get the data we need....

I haven’t seen any development or innovation from Philips. I would not say that Xper Information...

Some vendors have a designated customer support person, and most have a phone number that I can call...

We don't have problems with the vast majority of what we do in Xper Information Management. The data...

For Xper Information Management, experts are constantly reaching out. They do very well with proactivity....

Xper Information Management is a solid platform, the team is very well-oiled, and they work well...

In terms of Philips’ overall footprint, Xper Information Management is massive, especially when we...

We often have to deal with offshore people, and that is very, very difficult. Their day is our...

In terms of charging, dealing with the Xper Information Management team was a little nicer than...

We had excellent support from Philips for the go-live of Xper Information Management. They are good....

I like Xper Information Management's integration. It seems to be as long as the workflow is executed...

Philips is constantly at the forefront, looking for new advancements and offering new solutions.

Not every organization needs a system to manage documentation, supplies, billing, and so on, so I...

Xper Information Management does a great job. It is just expensive, even if we are only adding a...