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Pivot Point Consulting Technical Services Commentary
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Subject Expert
Daniel Zeitner
Engagement Partner
KLAS Engagement Partner - Daniel Zeitner
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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CMIO

Relationship

Pivot Point Consulting has really good executive involvement. The executives are always available...

Unrated
Jan 2026

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CMIO

Loyalty, Relationship

We went with Pivot Point Consulting because we had done work with them in the past, so having that...

Unrated
Jan 2026

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Manager

Relationship, Operations

We spent most of our time with one person from Pivot Point Consulting, and we were grateful for...

Unrated
Dec 2025

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Manager

Operations, Services

One of the things we appreciated about Pivot Point Consulting was that they had done many other...

Unrated
Dec 2025

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VP/Other Executive

Services

We appreciate that Pivot Point Consulting was able to provide us with a highly experienced...

Unrated
Dec 2025

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Director

Loyalty, Value

We had a number of different bidders for the original scope of work, and we selected Pivot Point...

Unrated
Dec 2025

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Director

Relationship, Operations

There wasn't anything strategic about what we were asking the firm's individuals to do, but they...

Unrated
Dec 2025

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Director

Relationship, Operations

The majority of the Pivot Point Consulting resources were outstanding. A couple of them missed the...

Unrated
Dec 2025

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Director

Relationship, Services

Based on how our focus has been so limited and specific, I really don't have any areas of...

Unrated
Nov 2025

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Director

Operations, Services, Value

I would actually rate the strategic ability slightly below the top because the firm isn’t reading my...

Unrated
Nov 2025

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Director

Value

Anytime we pay hundreds of thousands of dollars per person, it is kind of hard to rate getting our...

Unrated
Nov 2025

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Director

Operations, Services

For most firms, I would rate the consultant quality just below the top of the scale because there...

Unrated
Nov 2025

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Director

Relationship

I don’t like weekly or monthly check-ins. I want firms to check in asymmetrically, not on a cadence;...

Unrated
Nov 2025

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Director

Loyalty, Relationship, Operations, Services

Initially, I gave a series of requirements and experiences we were looking for. The firm provided us...

Unrated
Nov 2025

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VP/Other Executive

Relationship

The firm has a great leadership team, and they bring forth great individual contributors. In...

Unrated
Nov 2025

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Manager

Relationship, Operations

We appreciate the consistency from Pivot Point Consulting. They are a great partner. They have...

Unrated
Jul 2025

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Manager

Operations

This might not be great for the firm, but we sometimes hire the contract resources that the firm has...

Unrated
Jul 2025

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Manager

Loyalty, Relationship

I always recommend Pivot Point Consulting when other people come to me and ask what I think about my...

Unrated
Jul 2025

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Manager

Relationship, Operations

Whenever we have a need, we can reach out to the firm and get same-day service. They provide me with...

Unrated
Jul 2025

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Director

Relationship, Operations

I have worked with the firm to source many things over the years. One individual at Pivot Point...

Unrated
Jul 2025

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Director

Relationship, Services

Pivot Point Consulting is responsive. I'm not saying that every single one of their consultants is...

Unrated
Jul 2025

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Director

Relationship, Operations

The aspect of Pivot Point Consulting’s partnership that I find most valuable is their ability to...

Unrated
Jul 2025

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Director

Relationship, Operations

Pivot Point Consulting can be a bit myopic at times, but that can be the nature of being a...

Unrated
Jul 2025

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Director

Relationship, Operations

Sometimes we have a consultant who is just producing work and is not as disciplined in certain ITIL...

Unrated
Jul 2025

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