PointClickCare ADT Commentary

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I like the technology, and I like that the product sends ADT notifications out. It's a very simple...

We renegotiated our contract, so now it's very cost effective.

The support people are slow to respond. The vendor could work on enhancing their products. The...

PointClickCare ADT is almost in real time, and I like that. It is very stable. I haven't seen any...

Something that could be improved is PointClickCare’s coverage footprint. Their data is only as good...

One of the things PointClickCare could do better involves how they talk about the system interfacing...

We primarily use PointClickCare's system for ADT information, so it helps us streamline operational...

If we are at a point where we need support, PointClickCare's general support team is pretty good....

PointClickCare has been very good about discussing when there have to be changes to pricing, whether...

We use the product to its full extent as much as we can. Some of our sites still have a lot of work...

PointClickCare does a great job with support. We have a great contact who is incredible at being...

The only thing that I am missing from the solution is the ability to get my own data. We get data on...

The only issue that came up with training was when we went to Smart on FHIR, which was needed to...

We've actually met with the vendor to talk about potential long-term projects and what the long-term...

We have a great relationship with the vendor, and they are adapting their product for our needs. We...

PointClickCare is always adding health systems and other facilities to their network, so that makes...

PointClickCare gives us enough of a training program to get started, but when we host ad hoc...

PointClickCare ADT has made a lot of things easier, and from a personnel perspective, it definitely...

As far as charges go, PointClickCare posts their percent increase, and they email it to us too. At...

We have a program that calls patients after they go home from the hospital, but we wanted to wait...

PointClickCare ADT is simple, and I like that it tells us admission, discharge, and SNF contact...

PointClickCare’s customer service really makes them stand out. They are very responsive in their...

The only thing about PointClickCare ADT is that there are still gaps in connectivity. I think we are...

We have had PointClickCare ADT for so long that we haven't looked elsewhere because it is meeting...

We have a population health platform, and we ingest the ADT events from PointClickCare ADT into our...

I do not know of any improvements for PointClickCare ADT. The only thing that I can think of isn't...

PointClickCare ADT’s biggest strength is its market share in that space. PointClickCare has about...

PointClickCare is very strong in terms of partnership. They understand how we operate, encourage us...

The reports in PointClickCare ADT are easy to pull and easy to read, and they allow information to...

PointClickCare does very good training. I wish it were offered on a more regular basis rather than...

Our actual contact for support at PointClickCare is very good at their job. I just don't think the...

PointClickCare is doing all of the things we have asked them to do, and they are helpful. However,...

The support from PointClickCare has been excellent. They help us learn the tool, strengthen our...

Before we had the PointClickCare ADT program, our EHR was the only place I could see patient...

PointClickCare needs someone we can actually talk to when we have a problem. Right now, we send an...

PointClickCare ADT needs better marketing tools that I can use to share the product internally and...

We have always had people from PointClickCare available to help when training is requested, but I...

I have essentially become my organization's liaison, advocate, and champion for PointClickCare ADT....

I'm a data person, so I think PointClickCare ADT is very well done. However, some of my coworkers...

PointClickCare ADT has been the most successful system we have had yet, and that is great....

PointClickCare has fantastic communication and follow-up. They even follow up months later to make...

The main way our organization uses PointClickCare ADT is to focus on care coordination for our...

PointClickCare has been really great about updating and adding new things for us. That has been...

As is, PointClickCare ADT is not super integrated. We really had to sit down with PointClickCare. We...

PointClickCare is aware of one of the issues we have been dealing with, and we are all trying to...

We utilize PointClickCare ADT every day. Our goal is to help our patients' outcomes be better. We...

I really love PointClickCare ADT. I like that we can look and see what doctors document in notes....

With PointClickCare ADT, we sometimes aren't able to tell certain things, like whether someone was...

PointClickCare has been wonderful in helping us customize some reports. That has been extremely helpful....

I wish PointClickCare ADT had more information when we get different messages that come across for a...

I am aware of another product that includes notes from a patient's provider and anyone who is...

From a clinical standpoint, PointClickCare ADT allows us to have a line of sight into the folks who...

We want more connectivity with PointClickCare ADT and the ability to follow patients as they...

PointClickCare ADT does what we need it to do. We have had dramatic reductions in readmissions and...

I think PointClickCare ADT is well priced. We pay by patient lives, and for us, that has worked...

PointClickCare is really good at always having things in development, talking about what is coming,...

We have PointClickCare ADT integrated with our EHR, and it is also connected with our post-acute collaborative....

Sometimes, PointClickCare is hard to get ahold of. There are multiple help desks that do not always...

We are a large organization, so we rolled out the system in small phases. Our biggest concern was...

Our previous implementation person from PointClickCare was excellent. Our implementation of the...

PointClickCare ADT is good. It is doing its job, and I haven't heard many complaints from the people...

PointClickCare's implementation services are really good. They collaborate with me. They ask me what...

PointClickCare ADT is easy. PointClickCare ADT really does work very well. As PointClickCare is...

There is a gradient to PointClickCare's training, but they are awesome. Our instruction is virtual,...

The reporting team here provides daily information. PointClickCare gives the ADT information to us....

PointClickCare reaches out to us at regular cadences. If they have an update that they want to share...

When it comes to cost, if PointClickCare sees the head count or the population count sway, they...

PointClickCare ADT gives us data. It provides the who, what, why, when, how, and where that we...

The one thing that we are looking for is called a discharge summary from a facility of a higher...

PointClickCare does a lot of updates. We are used to that rhythm of having updates made. Honestly, I...

There were a lot of training segments. I want to say that the majority of the training was done...

In terms of ease for billing, the system is not user-friendly or very comprehensive, in my opinion.

In terms of value overall, I am aware of facilities who do their billing and census in another...

If somebody wanted to do a parallel system, I would suggest keeping another billing system, and some...

We have hired consultants to address some of our setup issues. Recently, the consultants shared that...

We bundled our fee structure because we were told it would be expensive to separate things. Then...

Our previous system was significantly stronger in terms of the implementation layout, the breakdown...

The vendor doesn’t really promise much, but to the extent that they do promise, they keep their...

Once the system is in place, it works, so we don’t need ongoing training. I'm satisfied with the...

There are times when issues come up. For instance, we have one thing going on with PointClickCare...