Practice Fusion EHR - Small Practices Commentary
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Chris Clune
Research Director
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User Commentary

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Manager

Product, Value

The overall reporting capabilities and some of the other services that the system provides aren't...

Sep 2023
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Manager

Operations, Product

The system is easy to use, but there aren’t a lot of capabilities. It is very easy to train someone...

Sep 2023
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CEO/President

Loyalty, Product

I would like to switch EHRs. I am still with Practice Fusion EHR. It is a tiny, independent EHR, but...

Aug 2023
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CEO/President

Product

I like that the notes are very easy to create and do not require a lot of mouse clicks. That is a...

Aug 2023
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CEO/President

Relationship, Product

Usually, Practice Fusion EHR does not have bugs. It has been pretty bug free, but there is a current...

Aug 2023
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CEO/President

Relationship, Operations

Practice Fusion’s training is very robust, but it doesn't need to be. I don't need training, and the...

Aug 2023
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Physician

Culture, Value

Practice Fusion said their platform would be free forever, but that was delusional. We all knew that...

Jul 2023
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Physician

Operations

There is no initial or ongoing training for Practice Fusion EHR. It doesn’t exist other than in...

Jul 2023
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Physician

Relationship

Ongoing web support for Practice Fusion EHR is excellent. We have been assigned a person who is our...

Jul 2023
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Physician

Product

We would love a task pane in Practice Fusion EHR. A task pane in the summary review area would...

Jul 2023
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CEO/President

Product

Practice Fusion's product has integrated well with our other solutions and is meeting the needs that...

Jun 2023
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CEO/President

Value

The issue I have with Practice Fusion is the cost. The solution is a little bit expensive because of...

Jun 2023
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CEO/President

Product, Product

We can scan things directly from our scanner into Practice Fusion EHR. I save the name before I...

Apr 2023
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CEO/President

Value, Value

The product is a one-time cost. Many third-party systems attach to the EMR and want our money, but...

Apr 2023
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CEO/President

Loyalty, Loyalty, Value, Value

If I weren't using Practice Fusion EHR, I would be paying at least double what I am paying, so I am...

Apr 2023
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CEO/President

Relationship, Relationship

The vendor has a big bucket where everybody puts in their requests, and then the vendor decides who...

Apr 2023
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CEO/President

Operations, Operations, Product, Product

What I do with the product is what I need to do. I don't put in anything more. I gave up putting in...

Apr 2023
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CEO/President

Operations, Operations

Practice Fusion sends out training once in a while that I never look at. The vendor’s training is...

Apr 2023
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CEO/President

Loyalty, Loyalty, Product, Product

There are some things I think the product should do that it doesn't. But part of that is that I am a...

Apr 2023
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CEO/President

Relationship, Relationship

I don't have any interaction with the vendor. I have not requested any, and they have not reached...

Apr 2023
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CEO/President

Product, Product

The vendor doesn’t do a lot of new things because everything is on the cloud. One problem is that...

Apr 2023
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CEO/President

Relationship, Relationship

When I use the support team, it usually takes two or three days for them to get back to me on a...

Apr 2023
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CEO/President

Relationship, Relationship, Operations, Operations

The vendor doesn’t call me. They send out emails and videos when they make changes. When we log in...

Apr 2023
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CEO/President

Relationship, Relationship, Product, Product

I don't know what is going on, but in the last three months, the vendor has had some major outages....

Apr 2023
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