Bookmark

Premise Health Employer-Sponsored Healthcare Services Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
VP of Engagement
KLAS VP of Engagement - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
Sort by:
 Download as Excel

Analyst/Coordinator

Premise Health meets our expectations. I would have said that they exceed expectations if not for...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Premise Health hits all their expected goals and performance targets. We do try to push them to bump...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We've had a good experience with Premise Health's people, pretty much across the entire line of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Premise Health does a great job with account management. We have one-on-one calls with them. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

One of the things that I really appreciate about Premise Health is that they are looking at...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

 or  to see details.

Manager

The only thing that I've noticed that could be improved is that sometimes there are things...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

Premise Health has been a really strong partner. We've had a shared philosophy in healthcare and how...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

We've got some room for growth when it comes to Premise Health impacting our healthcare costs, and...

Comment Tone Positive
Pillars Loyalty, Operations, Value
Evaluation Unrated

 or  to see details.

Director

We have discontinued our healthcare relationship with Premise Health. We no longer have a health...

Comment Tone Neutral
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

We have partnered with Premise Health on promotion, so we don't really leave it up to them to...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

With Premise Health, we have had provider turnover, and the ability to provide for doctors is a...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

Manager

I have seen an increase in some of the data costs with Premise Health, but we have very strong...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

We are measuring Premise Health’s performance by ROI, but we are also looking at the reporting and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

Our employees are very pleased with Premise Health. We have a high satisfaction rate from our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

Premise Health likes to have a lot of structure and rules, and I very much understand the need for...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Manager

I like that Premise Health has a lot of structure. They seem to be very centered on the employers,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I enjoy the Premise Health team that we work with. People all the way from the higher positions down...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Premise Health is helping improve the health of our employees by letting us see how many of our...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

I have meetings with Premise Health and the leaders of the clinic. Premise Health is very strategic...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Premise Health has been a great strategic partner in opening lines of service. The firm has worked...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

​