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Prominence Technical Services Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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Director

ROI and Cost

We have been using Prominence for a few years, and we have been using their consulting resources...

Jan 2021
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VP/Other Executive

People and Knowledge

Prominence found us an exceptional consultant and did a great job of matching our needs with the...

Jan 2021
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VP/Other Executive

Relationship

We have calls with Prominence that are somewhat regular. We use them to keep up with all of the...

Jan 2021
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VP/Other Executive

People and Knowledge

Prominence filled our need for a consultant very quickly We are typically the ones who drag our...

Jan 2021
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VP/Other Executive

Tools and Methodology

For the first project we did with Prominence, what impressed me the most was that every hospital and...

Dec 2020
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VP/Other Executive

Project Results

The reporting that comes with our EMR is not robust, particularly on visualization, so our EMR...

Dec 2020
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VP/Other Executive

Project Results

We ran into some technical issues with our build itself, which probably kind of kept us from...

Dec 2020
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VP/Other Executive

People and Knowledge

Prominence provides people to come work for us and do actual development work rather than just a...

Dec 2020
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Director

Win/Loss - Why they were selected (by current clients)

Prominence was more flexible about pricing than some of the other vendors we considered. Prominence...

Dec 2020
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Director

Project Results

During the selection process, we were advised that a third-party partner would help streamline the...

Dec 2020
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Director

Project Results

One thing Prominence did may not have saved our analysts a ton of time in pulling data, but it has...

Dec 2020
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Director

People and Knowledge

One project manager has worked with us a lot, and that person has been fantastic. The person is...

Dec 2020
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Director

Relationship

The vendor has done very well at supporting us through the COVID-19 crisis. They have really had a...

Dec 2020
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Director

Tools and Methodology

We haven't really asked Prominence to be strategic partners, but I would give them very high marks...

Dec 2020
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Director

Relationship

Prominence’s executives have been highly engaged. One executive spent a bit of time talking about...

Dec 2020
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Director

ROI and Cost

We compared Prominence to a number of other vendors, and the vendors' pricing was very comparable....

Dec 2020
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Director

Tools and Methodology

We had very little experience with this system, and Prominence educated us thoroughly and more than...

Dec 2020
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Director

Tools and Methodology

COVID-19 hit in the middle of our project, and Prominence didn’t skip a beat. They did everything...

Nov 2020
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VP/Other Executive

Tools and Methodology

Prominence was not primarily here to help us with some of the things they worked on. The opportunity...

Nov 2020
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VP/Other Executive

Tools and Methodology

Prominence has helped us with COVID-19. We want to make our next use case for data governance to be...

Nov 2020
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VP/Other Executive

ROI and Cost

While I love Prominence as a vendor, I think their price is on the high side. The price is more than...

Nov 2020
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CIO

Tools and Methodology

Prominence has a good group of folks, and they have done a really good job. Their services are a...

Nov 2020
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Analyst/Coordinator

People and Knowledge

In terms of how the project was executed, it was just very well organized. We could tell that our...

Nov 2020
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Manager

Tools and Methodology

We had people from Prominence come in and help with an upgrade. We went to a new version, and those...

Nov 2020
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Manager

People and Knowledge

Prominence’s staff members are good, but there are times when I wish they would code things more...

Nov 2020
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Manager

Project Results

I wouldn’t say that Prominence exceeded expectations. They knew what had to be done and did exactly...

Nov 2020
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Analyst/Coordinator

People and Knowledge

I would give the support during COVID-19 the highest rating. The journey with Prominence started as...

Nov 2020
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Analyst/Coordinator

Tools and Methodology

When COVID-19 hit, we had no idea what to expect early on. All we knew was that we had to get this...

Nov 2020
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Analyst/Coordinator

ROI and Cost

I didn’t feel like I was nickel-and-dimed on the project. My perspective is that I know I was having...

Nov 2020
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Analyst/Coordinator

People and Knowledge

In terms of executive involvement, I only worked with our consultant. That person’s role was not as...

Nov 2020
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Analyst/Coordinator

People and Knowledge

I have already recommended Prominence to other healthcare organizations. The vendor helps drive...

Nov 2020
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Analyst/Coordinator

ROI and Cost

When we first brought on the vendor, they were pretty much working full time to get things set up...

Nov 2020
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Analyst/Coordinator

Tools and Methodology

The vendor has done some things for us during the COVID-19 crisis. They quickly assessed their...

Nov 2020
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Analyst/Coordinator

ROI and Cost

We would purchase the vendor’s services again, and we plan to unless something significant...

Nov 2020
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Analyst/Coordinator

Project Results

The vendor has exceeded our expectations, and most of the people that I work with who have worked...

Nov 2020
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Analyst/Coordinator

People and Knowledge

When we first started with the vendor, there were a few consultants that were good, but they weren’t...

Nov 2020
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Analyst/Coordinator

Relationship

The vendor seems to have an idea of where we are trying to go, and they are trying to assist us by...

Nov 2020
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Analyst/Coordinator

Relationship

I haven’t been in the healthcare industry for very long. I came from a different industry, but...

Nov 2020
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Manager

Project Results

The work that Prominence did gave us a good start with a new application. They were able to bring in...

Aug 2020
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Manager

ROI and Cost

Prominence definitely keeps all of their promises. They avoid charging for every little thing. We...

Aug 2020
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Manager

Project Results

The vendor is consistently exceeding our expectations. We have had a very good response from them....

Aug 2020
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Manager

Relationship

We have had a very good partnership with Prominence. They partner with our staff members. They focus...

Aug 2020
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Manager

People and Knowledge

We have been very happy with Prominence’s people. I like their collaboration. They all have very...

Aug 2020
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Manager

Project Results

Prominence is amazing at executing. A couple of executives are always involved. Whenever we have a...

Jul 2020
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Manager

Tools and Methodology

The vendor is really good at devising ways to visualize the data that helps the business make the...

Jul 2020
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Manager

Tools and Methodology

Prominence has been really great about upgrades to our software environment, debugging issues, the...

Jul 2020
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Manager

Tools and Methodology

Our hospital needed to look into certain things. The process was very manual with a lot of reports....

Jul 2020
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Manager

ROI and Cost

The cost of the vendor's services on an annual basis is not very expensive. They avoid charging for...

Jul 2020
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Manager

People and Knowledge

The vendor communicates very well. They are very responsive. They are very good at keeping people on...

Jul 2020
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Analyst/Coordinator

Tools and Methodology

The vendor helped us determine the servers that we would need and helped us get everything lined up...

Apr 2020
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Analyst/Coordinator

Tools and Methodology

Prominence has a unique group of people. They started with a lot of people who were from Epic, and...

Apr 2020
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Analyst/Coordinator

Tools and Methodology

The vendor definitely exceeded my expectations with the applications that they helped roll out....

Apr 2020
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Analyst/Coordinator

Relationship

The vendor’s people have been really nice and willing to help. They have hopped on calls late at...

Apr 2020
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Analyst/Coordinator

Tools and Methodology

When Prominence first started out, they were a solely Qlik shop. There were few people that knew...

Apr 2020
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Analyst/Coordinator

Tools and Methodology

The vendor does a very good job of planning projects and giving timelines. They have always hit...

Apr 2020
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Analyst/Coordinator

Relationship

I can talk to Prominence’s executives when I need to. I am sure that is because the company started...

Apr 2020
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Analyst/Coordinator

Relationship

We don’t have a relationship with other vendors like the relationship we have with Prominence. We...

Apr 2020
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Analyst/Coordinator

Project Results

We have had a lot of tangible outcomes with our most recent project. A lot of analytic dashboards...

Apr 2020
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Analyst/Coordinator

Other Observations

We have a third-party piece of software that does a specific thing for our organization. The...

Apr 2020
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Analyst/Coordinator

Tools and Methodology

I spend so much time interacting with people who are also healthcare data analytics people, and they...

Apr 2020
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Analyst/Coordinator

Other Observations

I can’t really imagine my satisfaction in a year from now being higher than it is now. The only...

Apr 2020
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