Prominence Technical Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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Manager

Value

I recommend Prominence all the time. They are fantastic and very engaging. They ask the right...

Dec 2025
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VP/Other Executive

Relationship, Operations, Services

There were a couple of things that happened along the way that Prominence was surprised by. We...

Dec 2025
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VP/Other Executive

Relationship, Operations, Services

In a migration, one thing I worry about is that I want things to work the same or better. Prominence...

Dec 2025
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VP/Other Executive

Operations

Maybe there were a couple of things that I would do differently in our project with Prominence if I...

Dec 2025
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VP/Other Executive

Operations

What I found most valuable about Prominence’s consultants was their knowledge. My team was very...

Dec 2025
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VP/Other Executive

Loyalty, Operations

We didn't consider other firms for our project. We had used Prominence for another related project,...

Dec 2025
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Director

Loyalty, Relationship, Operations

We were really very happy with Prominence’s consultants. We are going to continue to partner with...

Dec 2025
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Director

Relationship, Operations, Services

I am very satisfied and very appreciative of the partnership we have with Prominence. I have been...

Dec 2025
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Director

Relationship, Operations

Prominence wanted to call it a day after a certain step of the project, but from our perspective,...

Oct 2025
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Director

Relationship

Prominence is still willing to partner with us, and they have reached out a couple of times to help...

Oct 2025
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Director

Relationship

I pointed out some things that Prominence didn't know. They are supposed to be the leading experts...

Oct 2025
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Director

Relationship

I don't think Prominence overcharged us. The firm was nice to work with, and they had decent people....

Oct 2025
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Director

Operations

One problem in the engagement was that Prominence relied solely on the tools out there, and some of...

Oct 2025
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Analyst/Coordinator

Services

The firm's solution makes it easy to obtain data from the source systems and basically transform it...

Oct 2025
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Analyst/Coordinator

Relationship, Value

If I need something to be escalated, Prominence steps in very quickly and takes care of things. They...

Oct 2025
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Director

Relationship

Prominence is usually pretty informed. They are pretty good at getting things done, and they have...

Oct 2025
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Director

Relationship

Prominence gives good strategic results and advice. They have good presentation quality and some...

Oct 2025
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Director

Relationship, Value

Some of the higher-ups from Prominence are pretty highly involved with us. Prominence does pretty...

Oct 2025
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Director

Relationship

We are concerned that there is a little bit of disregard from the consultants for the operational...

Oct 2025
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Director

Relationship

The artifacts that Prominence creates really are not durable. They don’t persist. The firm also...

Oct 2025
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VP/Other Executive

Relationship

Prominence did not oversell us or try to do more than they could. They were transparent about...

Sep 2025
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VP/Other Executive

Relationship

We had a major issue with Prominence in the beginning. But then they worked really well to do...

Sep 2025
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Director

Value

Prominence is strategic in that they continue to provide increasing amounts of value from the...

Sep 2025
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Director

Relationship

Prominence’s executives are engaged, so they are highly accessible. They lean in. I get the same...

Sep 2025
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Director

Services

Prominence’s platform doesn't have any bugs, and it is well maintained. It just continues to get...

Sep 2025
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VP/Other Executive

Value

With Prominence, we have a defined scope of work. In terms of being charged, we just stick to that....

Jul 2025
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VP/Other Executive

Relationship

I'm trying to grow my team and develop them, so there are definitely some natural gaps. However,...

Jul 2025
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VP/Other Executive

Relationship

The communication from Prominence is actually very clear, and their subject matter expertise is...

Jul 2025
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VP/Other Executive

Relationship

Prominence is very honest, practical, and pragmatic. They do a very good job of giving us early...

Jul 2025
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VP/Other Executive

Relationship

With Prominence, we have a pretty solid master data management platform. From a technical...

Jul 2025
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VP/Other Executive

Relationship, Operations

Prominence provided great value for the multiple dashboards we needed to develop. They consistently...

Jul 2025
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