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Prominence Technical Services
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Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
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User Commentary

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Director

People and Knowledge

For the type of folks that I would expect for the level of work we needed, Prominence exceeded...

Sep 2022
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Director

Tools and Methodology

Prominence has a platform that they prefer to use. They work faster in it, and they offer it as a...

Sep 2022
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Analyst/Coordinator

People and Knowledge

The person Prominence assigned to the project was somewhat inexperienced, and that slowed down the...

Sep 2022
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Analyst/Coordinator

People and Knowledge

Prominence’s technical team was very good. They asked very good questions. I have nothing but praise...

Sep 2022
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Analyst/Coordinator

Project Results

We made a request to the development team, and they told us early on that our request was feasible,...

Sep 2022
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Analyst/Coordinator

Lessons Learned

We did go a little over the budget for the project. It was unclear to me why the consultant had so...

Sep 2022
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Manager

Lessons Learned

Toward the end of the project, the resource left, and the firm wanted to help us find another...

Jun 2022
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Manager

Relationship

The resource from the firm never logged more hours than the limit based on our contract. Also, an...

Jun 2022
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Director

Relationship

We have had some very rough relationships with other vendors and firms. I feel like Prominence has...

Jun 2022
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Director

Project Results

The project has a finite scope, but we have had a really good experience so far with Prominence...

Jun 2022
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Director

People and Knowledge

The skills of the people that Prominence has brought to the table have been of very high quality.

Jun 2022
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Director

Project Results

Our onboarding process is very time consuming, so we have only recently hit the ground running. We...

Jun 2022
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Director

ROI and Cost

Prominence gives us a price, and they stick with it and get the job done. That is what I love. The...

Apr 2022
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Director

Project Results

Prominence always exceeds our expectations. Prominence takes the time to fix all the problems I...

Apr 2022
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Director

Project Results

Our project with Prominence has helped us to see what we couldn't see before. We use an application...

Apr 2022
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Director

Project Results

Prominence has always been wonderful to us. Our project went great. It was really complicated, but...

Apr 2022
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Director

ROI and Cost

Prominence is quick to learn. When they moved to a new management team a few years ago, Prominence...

Apr 2022
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Director

Project Results

Our experience with Prominence was good. They were very detailed and thorough. The firm exceeded our...

Feb 2022
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Director

People and Knowledge

I don’t have any suggestions for Prominence. They hire very talented personnel. We deal with...

Feb 2022
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Director

Project Results

The firm's project manager didn't hesitate to involve whoever was needed to complete the project....

Feb 2022
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Director

People and Knowledge

Prominence has become my go-to vendor. These days, they are nothing but an extension of my IT shop....

Jan 2022
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Director

ROI and Cost

Prominence absolutely avoids nickel-and-diming. I can call one of their executives at will, even on...

Jan 2022
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Director

Relationship

Prominence is very results oriented. Others might take longer to do things and get analysis...

Jan 2022
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Director

Relationship

Prominence has told me about problems that I haven't even detected yet. They have identified things...

Jan 2022
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Director

Relationship

Prominence made it very clear what we could do with their product. With some vendors, we buy the...

Jan 2022
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Director

People and Knowledge

One thing that stood out with Prominence was that they gave us good documentation and said they were...

Jan 2022
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Director

Relationship

Prominence did exactly what they said they were going to do, and that doesn't happen often. When we...

Jan 2022
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Director

People and Knowledge

The area that was a little lacking was the bigger picture of what other organizations had done with...

Jan 2022
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Director

People and Knowledge

We use a very old, antiquated system with a unique data structure, so having somebody certified in...

Jan 2022
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Director

Tools and Methodology

We meet with our Prominence resource regularly to discuss what we are trying to achieve, and then...

Jan 2022
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Manager

Project Results

There were some roadblocks in the project, and it took a lot of work on Prominence's side to come up...

Dec 2021
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Manager

Tools and Methodology

The way we do a project can be overwhelming to users when there is different wording. There were...

Dec 2021
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Manager

Tools and Methodology

I hope Prominence continues to grow and ask questions about who they are building for and what an...

Dec 2021
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Manager

Tools and Methodology

When we first engaged Prominence, they were really good at talking with us about what we were trying...

Dec 2021
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Manager

Tools and Methodology

Prominence took a train-the-trainer approach. The application didn’t require a lot of training, but...

Dec 2021
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Manager

Tools and Methodology

Prominence used a very organized process. Their engagement materials were thorough, and there were a...

Dec 2021
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Manager

People and Knowledge

The Prominence project manager was very strong, personable, and responsive. When I reached out to...

Dec 2021
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Manager

People and Knowledge

Prominence had a strong implementation approach. The project manager collected action items for our...

Dec 2021
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Manager

Tools and Methodology

Prominence has done a similar project with other customers, so they provided context that informed...

Dec 2021
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Manager

Project Results

We had such a great experience with Prominence. The way they supported us made things easy for us....

Dec 2021
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VP/Other Executive

Sales and Contracting

Being super nitpicky, I would say that in some of our recent contracts with the firm, we have...

Dec 2021
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VP/Other Executive

Tools and Methodology

Every organization has their own style and way they like to build their products. It would be...

Dec 2021
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VP/Other Executive

Project Results

The firm has been a great partner and accelerator for what we are trying to do. There have been some...

Dec 2021
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VP/Other Executive

People and Knowledge

We had contact with someone in a leadership position at the firm. They bring a lot of folks in...

Dec 2021
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VP/Other Executive

Project Results

The work the firm has done has really helped us to make our tools more functional and provide a...

Dec 2021
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VP/Other Executive

Tools and Methodology

I look at the firm as a partner when it comes to projects we cannot take on ourselves. I trust their...

Dec 2021
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