PwC Healthcare Management Consulting Comments

 
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VP/Other Executive

Tools and Methodology

We used PwC before, and they were really good. But that wasn't true for our most recent engagement....

Sep 2020
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VP/Other Executive

ROI and Cost

For our most recent project, the recommendations the consultants made weren't anywhere close to...

Sep 2020
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VP/Other Executive

People and Knowledge

Consultants are never going to know more than the client. Consultants should know how organizations...

May 2020
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VP/Other Executive

People and Knowledge

We went through an exercise with PwC. My team and I mostly ran the exercise ourselves. We got very...

May 2020
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VP/Other Executive

Project Results

PwC was one of the first vendors to release materials for COVID-19. They did a decent job. A few...

May 2020
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VP/Other Executive

Relationship

We weren't looking for tangible outcomes. We went through a benchmarking exercise and came up with...

May 2020
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VP/Other Executive

Other Observations

It is hard to judge PwC because I really want to be fair. I would hate to malign a large...

May 2020
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VP/Other Executive

ROI and Cost

PwC came to us and said we needed to cut costs. If consultants are going to propose something like...

May 2020
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VP/Other Executive

People and Knowledge

A number of people in our organization felt that the engagement with PwC was very challenging. It...

May 2020
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VP/Other Executive

People and Knowledge

Even within their own team, the vendor's people have disagreements. The consultants told me that...

May 2020
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Director

Project Results

We have seen a pretty dramatic reduction in our A/R days and have also seen a pickup in cash and net...

May 2020
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Director

Relationship

PwC has been very receptive in terms of working with us on how they can maximize what we do have...

May 2020
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Director

Other Observations

PwC knows their business. But they might not know our system, so they might have experience but...

May 2020
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Director

Tools and Methodology

PwC does a really good job of providing analytics. We have a lot of information in our EMR and other...

May 2020
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Manager

Project Results

We have renewed with PwC because things are working fairly well. Our partnership is strong, and PwC...

Mar 2020
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Manager

ROI and Cost

There are specific things that PwC charges us for, but they are a good resource for things that are...

Mar 2020
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Manager

Tools and Methodology

In terms of PwC's strategic ability, they look for new solutions and think outside the box. They do...

Mar 2020
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VP/Other Executive

Tools and Methodology

We always look to PwC for any type of revenue cycle work. When we integrate with a new system, we...

Mar 2020
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VP/Other Executive

Tools and Methodology

I define strategic as being able to align our organization with networks of our size across the...

Mar 2020
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VP/Other Executive

Tools and Methodology

PwC has done a great job, and we have been happy with the results. We give them a perfect score...

Mar 2020
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VP/Other Executive

Relationship

PwC's executive level is outstanding. The firm is truly our partner. We keep asking them to come...

Mar 2020
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VP/Other Executive

Project Results

PwC has provided us with exactly what we expected. They have done very well with driving outcomes. I...

Mar 2020
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VP/Other Executive

Tools and Methodology

PwC is extremely professional and knowledgeable, and they aren't afraid to make recommendations. If...

Mar 2020
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VP/Other Executive

Project Results

PwC has regulatory expertise that is second to no other firm that we have dealt with. PwC has folks...

Mar 2020
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VP/Other Executive

Tools and Methodology

PwC held our hands through the full process and followed through to the end. They didn't just...

Mar 2020
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VP/Other Executive

People and Knowledge

Something that is missing from PwC's consultants is a broader understanding of other areas outside...

Mar 2020
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VP/Other Executive

Tools and Methodology

PwC wasn't cheap. We know the effort it takes to do some of the work, and the cost was very high for...

Mar 2020
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CEO/President

Tools and Methodology

We talked to several vendors in the beginning of our journey of putting the consumer at the center...

Feb 2020
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CEO/President

ROI and Cost

PwC has done a number of projects for us, and they have done a really great job of meeting our...

Feb 2020
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CEO/President

Tools and Methodology

The vendor is better at concept and strategy than they are at designing and executing operations....

Feb 2020
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CEO/President

Relationship

PwC is pretty good at getting a sense of what stage the client is at and helping that client frame a...

Feb 2020
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CEO/President

Relationship

We have had a great relationship with PwC. The vendor has done good work for us every time we have...

Feb 2020
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CEO/President

ROI and Cost

I haven't gone through vendor invoices in detail, so I don't know for sure whether we have been...

Feb 2020
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VP/Other Executive

ROI and Cost

PwC doesn't nickel-and-dime us. They are very clear about the price. They are a trusted partner, so...

Feb 2020
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VP/Other Executive

Relationship

PwC has consistently exceeded our expectations. I am a hard person to sell something to, but what I...

Feb 2020
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VP/Other Executive

Project Results

I wasn't unhappy with the work PwC did, but I wasn't overwhelmed or blown away by it. I wanted an...

Feb 2020
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CFO

Relationship

With our PwC partnership, we need to take a bit more of a supporting role, and they need to be...

Jan 2020
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CFO

Relationship

Our experience with PwC was good. They brought us the data that we needed, and that was fantastic....

Jan 2020
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CFO

Project Results

There have been some great outcomes. PwC sat down with our units and showed those units where their...

Jan 2020
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CFO

ROI and Cost

PwC did the work and completed what we told them to do. They don't charge for everything, and they...

Jan 2020
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CFO

Other Observations

When we discussed where we were and how far we were from the benchmark for certain areas, the...

Jan 2020
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CFO

Other Observations

The outcomes from PwC were more on the advisory side. They handed off the work to us, and we have to...

Jan 2020
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VP/Other Executive

Relationship

We have only had to escalate one or two communication issues, but they weren't major issues. PwC...

Jan 2020
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VP/Other Executive

Relationship

PwC has been easy and good to work with. They know their stuff and are reasonably priced. We have...

Jan 2020
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VP/Other Executive

Project Results

We had a cutover with no issues and no negative impact on business continuity. That was a big deal...

Jan 2020
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VP/Other Executive

Tools and Methodology

PwC has helped us with planning, creating a road map, and executing. A lot of the execution has been...

Jan 2020
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VP/Other Executive

ROI and Cost

PwC has been pretty good about sticking to the contracts and not nickel-and-diming us. Part of that...

Jan 2020
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VP/Other Executive

Project Results

PwC has consistently met our expectations. We had high expectations to begin with, and PwC has met...

Jan 2020
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VP/Other Executive

Project Results

We haven't asked PwC to do everything, but they have done very well with what we have asked them to...

Jan 2020
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VP/Other Executive

Relationship

PwC engaged with us and helped us move quickly. Even with some uncertainty around the contracting,...

Jan 2020
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CTO

Tools and Methodology

PwC was really good at being strategic and working through a strategy with us. They did a great job...

Jan 2020
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CTO

ROI and Cost

The downside to PwC is they are very expensive. They didn’t exceed expectations due to certain complications....

Jan 2020
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VP/Other Executive

Tools and Methodology

The vendor does really well in challenging the process and encouraging transformational behaviors....

Jan 2020
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VP/Other Executive

Tools and Methodology

The vendor has been very effective in terms of transformational thinking and using agile principles...

Jan 2020
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VP/Other Executive

Other Observations

We needed PwC to come in as a heavier integrator in the beginning and challenge our process more. I...

Jan 2020
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Director

Tools and Methodology

PwC's people were really experts for the projects we did with them. Their knowledge and background...

Jan 2020
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Director

ROI and Cost

I absolutely do not feel like we are being nickel-and-dimed by PwC.

Jan 2020
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Director

Other Observations

We haven’t seen any outcomes yet, but we are expecting them soon. PwC has taken the deliverables...

Jan 2020
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VP/Other Executive

Relationship

PwC's executives have been consistent in terms of reaching out to me. We have had weekly meetings...

Dec 2019
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VP/Other Executive

Relationship

We have had a great partnership with PwC. We squeeze firms hard and have a very aggressive...

Dec 2019
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VP/Other Executive

ROI and Cost

PwC's service is expensive, but we get our money's worth.

Dec 2019
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VP/Other Executive

Relationship

I had high expectations, and PwC exceeded them. PwC surprised me with several unique insights.

Dec 2019
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VP/Other Executive

Relationship

PwC was very responsive; they addressed our questions in very short order.

Dec 2019
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VP/Other Executive

Project Results

PwC has played an important part in our big success getting members enrolled in a key solution.

Dec 2019
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VP/Other Executive

ROI and Cost

PwC is expensive, but the caliber of their subject matter experts is incredibly valuable. PwC has a...

Dec 2019
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VP/Other Executive

Project Results

PwC has improved our net revenue and performance. We have added cost by outsourcing, but that is...

Dec 2019
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VP/Other Executive

People and Knowledge

In terms of the performance improvement and the consulting resources we have had, the level of...

Dec 2019
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VP/Other Executive

Tools and Methodology

I am really happy with the work that PwC has done for us. They have gotten to know our organization...

Nov 2019
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VP/Other Executive

ROI and Cost

PwC's consulting firm is sometimes expensive. They could keep better track of the partner's time,...

Nov 2019
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Director

Relationship

We have been working on financial improvement projects with PwC for a while. Those projects have...

Oct 2019
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Director

People and Knowledge

We have turnover, and our managers only have a few years of experience. PwC's people have 20 years...

Oct 2019
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Director

Tools and Methodology

PwC tries to bring new things to the table instead of just doing what they have always done. That is...

Oct 2019
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Director

Relationship

We can get to the people we want to talk to at PwC. I have no problems with the people who run the...

Oct 2019
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Director

Relationship

We truly have a partnership with PwC. We have taken our processes and figured out what things cost...

Oct 2019
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Director

Tools and Methodology

Some of the engagements we work on with PwC may require us to change the way we are collecting...

Oct 2019
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Director

Relationship

We can measure the impact of the financial improvement projects that we have done with PwC on a...

Oct 2019
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Director

Tools and Methodology

I have dealt with people who are very competent in the financial improvement area, but those people...

Oct 2019
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VP/Other Executive

Tools and Methodology

PwC gained the institutional knowledge necessary to do the work we needed. But sometimes I felt PwC...

Sep 2019
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VP/Other Executive

Other Observations

PwC has senior people who are really good and junior people who take a while to catch up. The PwC...

Sep 2019
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VP/Other Executive

Tools and Methodology

I have seen PwC do really well with strategic planning on other projects. However, I have recently...

Sep 2019
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VP/Other Executive

Tools and Methodology

When we do a statement of work, there is a disconnect from what gets delivered. What gets delivered...

Sep 2019
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VP/Other Executive

ROI and Cost

Our project could have been better if PwC understood our organization more. The devil's bargain is...

Sep 2019
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VP/Other Executive

Relationship

We have created trust with the PwC team, but that doesn't mean we would work solely with PwC right...

Sep 2019
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VP/Other Executive

Other Observations

From a professionalism and engagement standpoint, the PwC consultants we have worked with have been...

Sep 2019
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Director

Relationship

We evaluated several different consulting agencies, and PwC rose to the top. PwC brought a unique...

Sep 2019
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