PwC Healthcare Management Consulting Comments

 

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/30/2020 4:30:19 PM and Model.EvProductId = 93008

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

VP/Other Executive

Tools and Methodology

We used PwC before, and they were really good. But that wasn't true for our most recent engagement....

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

For our most recent project, the recommendations the consultants made weren't anywhere close to...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Consultants are never going to know more than the client. Consultants should know how organizations...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

We went through an exercise with PwC. My team and I mostly ran the exercise ourselves. We got very...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC was one of the first vendors to release materials for COVID-19. They did a decent job. A few...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We weren't looking for tangible outcomes. We went through a benchmarking exercise and came up with...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

It is hard to judge PwC because I really want to be fair. I would hate to malign a large...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC came to us and said we needed to cut costs. If consultants are going to propose something like...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

A number of people in our organization felt that the engagement with PwC was very challenging. It...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Even within their own team, the vendor's people have disagreements. The consultants told me that...

May 2020
 Helpful

 or  to see details.

Director

Project Results

We have seen a pretty dramatic reduction in our A/R days and have also seen a pickup in cash and net...

May 2020
 Helpful

 or  to see details.

Director

Relationship

PwC has been very receptive in terms of working with us on how they can maximize what we do have...

May 2020
 Helpful

 or  to see details.

Director

Other Observations

PwC knows their business. But they might not know our system, so they might have experience but...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

PwC does a really good job of providing analytics. We have a lot of information in our EMR and other...

May 2020
 Helpful

 or  to see details.

Manager

Project Results

We have renewed with PwC because things are working fairly well. Our partnership is strong, and PwC...

Mar 2020
 Helpful

 or  to see details.

Manager

ROI and Cost

There are specific things that PwC charges us for, but they are a good resource for things that are...

Mar 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

In terms of PwC's strategic ability, they look for new solutions and think outside the box. They do...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

We always look to PwC for any type of revenue cycle work. When we integrate with a new system, we...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I define strategic as being able to align our organization with networks of our size across the...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC has done a great job, and we have been happy with the results. We give them a perfect score...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC's executive level is outstanding. The firm is truly our partner. We keep asking them to come...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC has provided us with exactly what we expected. They have done very well with driving outcomes. I...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC is extremely professional and knowledgeable, and they aren't afraid to make recommendations. If...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC has regulatory expertise that is second to no other firm that we have dealt with. PwC has folks...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC held our hands through the full process and followed through to the end. They didn't just...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Something that is missing from PwC's consultants is a broader understanding of other areas outside...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC wasn't cheap. We know the effort it takes to do some of the work, and the cost was very high for...

Mar 2020
 Helpful

 or  to see details.

CEO/President

Tools and Methodology

We talked to several vendors in the beginning of our journey of putting the consumer at the center...

Feb 2020
 Helpful

 or  to see details.

CEO/President

ROI and Cost

PwC has done a number of projects for us, and they have done a really great job of meeting our...

Feb 2020
 Helpful

 or  to see details.

CEO/President

Tools and Methodology

The vendor is better at concept and strategy than they are at designing and executing operations....

Feb 2020
 Helpful

 or  to see details.

CEO/President

Relationship

PwC is pretty good at getting a sense of what stage the client is at and helping that client frame a...

Feb 2020
 Helpful

 or  to see details.

CEO/President

Relationship

We have had a great relationship with PwC. The vendor has done good work for us every time we have...

Feb 2020
 Helpful

 or  to see details.

CEO/President

ROI and Cost

I haven't gone through vendor invoices in detail, so I don't know for sure whether we have been...

Feb 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC doesn't nickel-and-dime us. They are very clear about the price. They are a trusted partner, so...

Feb 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC has consistently exceeded our expectations. I am a hard person to sell something to, but what I...

Feb 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

I wasn't unhappy with the work PwC did, but I wasn't overwhelmed or blown away by it. I wanted an...

Feb 2020
 Helpful

 or  to see details.

CFO

Relationship

With our PwC partnership, we need to take a bit more of a supporting role, and they need to be...

Jan 2020
 Helpful

 or  to see details.

CFO

Relationship

Our experience with PwC was good. They brought us the data that we needed, and that was fantastic....

Jan 2020
 Helpful

 or  to see details.

CFO

Project Results

There have been some great outcomes. PwC sat down with our units and showed those units where their...

Jan 2020
 Helpful

 or  to see details.

CFO

ROI and Cost

PwC did the work and completed what we told them to do. They don't charge for everything, and they...

Jan 2020
 Helpful

 or  to see details.

CFO

Other Observations

When we discussed where we were and how far we were from the benchmark for certain areas, the...

Jan 2020
 Helpful

 or  to see details.

CFO

Other Observations

The outcomes from PwC were more on the advisory side. They handed off the work to us, and we have to...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We have only had to escalate one or two communication issues, but they weren't major issues. PwC...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC has been easy and good to work with. They know their stuff and are reasonably priced. We have...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

We had a cutover with no issues and no negative impact on business continuity. That was a big deal...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC has helped us with planning, creating a road map, and executing. A lot of the execution has been...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC has been pretty good about sticking to the contracts and not nickel-and-diming us. Part of that...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC has consistently met our expectations. We had high expectations to begin with, and PwC has met...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

We haven't asked PwC to do everything, but they have done very well with what we have asked them to...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC engaged with us and helped us move quickly. Even with some uncertainty around the contracting,...

Jan 2020
 Helpful

 or  to see details.

CTO

Tools and Methodology

PwC was really good at being strategic and working through a strategy with us. They did a great job...

Jan 2020
 Helpful

 or  to see details.

CTO

ROI and Cost

The downside to PwC is they are very expensive. They didn’t exceed expectations due to certain complications....

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The vendor does really well in challenging the process and encouraging transformational behaviors....

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The vendor has been very effective in terms of transformational thinking and using agile principles...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

We needed PwC to come in as a heavier integrator in the beginning and challenge our process more. I...

Jan 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

PwC's people were really experts for the projects we did with them. Their knowledge and background...

Jan 2020
 Helpful

 or  to see details.

Director

ROI and Cost

I absolutely do not feel like we are being nickel-and-dimed by PwC.

Jan 2020
 Helpful

 or  to see details.

Director

Other Observations

We haven’t seen any outcomes yet, but we are expecting them soon. PwC has taken the deliverables...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC's executives have been consistent in terms of reaching out to me. We have had weekly meetings...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We have had a great partnership with PwC. We squeeze firms hard and have a very aggressive...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC's service is expensive, but we get our money's worth.

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

I had high expectations, and PwC exceeded them. PwC surprised me with several unique insights.

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

PwC was very responsive; they addressed our questions in very short order.

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC has played an important part in our big success getting members enrolled in a key solution.

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC is expensive, but the caliber of their subject matter experts is incredibly valuable. PwC has a...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

PwC has improved our net revenue and performance. We have added cost by outsourcing, but that is...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

In terms of the performance improvement and the consulting resources we have had, the level of...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I am really happy with the work that PwC has done for us. They have gotten to know our organization...

Nov 2019
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

PwC's consulting firm is sometimes expensive. They could keep better track of the partner's time,...

Nov 2019
 Helpful

 or  to see details.

Director

Relationship

We have been working on financial improvement projects with PwC for a while. Those projects have...

Oct 2019
 Helpful

 or  to see details.

Director

People and Knowledge

We have turnover, and our managers only have a few years of experience. PwC's people have 20 years...

Oct 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

PwC tries to bring new things to the table instead of just doing what they have always done. That is...

Oct 2019
 Helpful

 or  to see details.

Director

Relationship

We can get to the people we want to talk to at PwC. I have no problems with the people who run the...

Oct 2019
 Helpful

 or  to see details.

Director

Relationship

We truly have a partnership with PwC. We have taken our processes and figured out what things cost...

Oct 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Some of the engagements we work on with PwC may require us to change the way we are collecting...

Oct 2019
 Helpful

 or  to see details.

Director

Relationship

We can measure the impact of the financial improvement projects that we have done with PwC on a...

Oct 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

I have dealt with people who are very competent in the financial improvement area, but those people...

Oct 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

PwC gained the institutional knowledge necessary to do the work we needed. But sometimes I felt PwC...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

PwC has senior people who are really good and junior people who take a while to catch up. The PwC...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I have seen PwC do really well with strategic planning on other projects. However, I have recently...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

When we do a statement of work, there is a disconnect from what gets delivered. What gets delivered...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

Our project could have been better if PwC understood our organization more. The devil's bargain is...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We have created trust with the PwC team, but that doesn't mean we would work solely with PwC right...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

From a professionalism and engagement standpoint, the PwC consultants we have worked with have been...

Sep 2019
 Helpful

 or  to see details.

Director

Relationship

We evaluated several different consulting agencies, and PwC rose to the top. PwC brought a unique...

Sep 2019
 Helpful