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Acclara Extended Business Office Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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CFO

R1 RCM partners well. They're open to partnering to improve, and they do genuinely care and want to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

R1 RCM is not there yet with the expected outcomes. We have the vision and the strategy. The firm is...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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Director

The offshore teams from R1 RCM don’t do a very good job of retaining talent. R1 RCM itself does a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

I would still go with the offshore model with R1 RCM; there are just things that we are having to...

Comment Tone Negative
Pillars Relationship, Operations, Value
Evaluation Unrated

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VP/Other Executive

A lot of our aged A/R is related to issues with payers. They have backlogs. They are nonresponsive...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

When I came in here, our A/R performance was abysmal. Our commercial billing and follow-up team...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I have had consistency with those who are engaged. At the end of the day, I'm interested in the...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

What R1 RCM brings to the table that we don’t already have is their investment in AI and how they...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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