R1 Denials Management Services Commentary

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I’ve had a positive experience. There was a learning curve because both sides were getting used to...

I think the firm is meeting our expectations. As we keep working through denial trends and finding...

The firm touches some accounts in a timely manner, but other ones take a bit more time. There are a...

The firm has made some big improvements in reporting over the past several months. It seems like we...

Getting our money's worth is the area we’re still working on, and we need some improvement there. R1...

Even with some areas to improve, we’ve had a good overturn rate. The firm has met our expectations...

I've had a great experience working with the team. They are open to feedback, respond quickly, and...

We just continue to grow with R1 RCM, and that is what makes them such a good business partner. They...

R1 RCM is great at handling all of our inpatient medical necessity denials. The firm allows us to...

R1 RCM does better than we do. We have regular meetings with R1 RCM, and they do a great job of...

If I were talking with someone about R1 RCM, I’d say the firm is doing a DRG review for us, and they...

We don't have access to R1 RCM’s system or their reporting. If we want examples to review, we have...

With the current business that R1 RCM has, we still have some manual processes to follow. But with a...

Things have been going pretty smoothly with R1 RCM, but I've had very little contact with my account...

R1 RCM came highly recommended. The reports and the feedback that they provided were what I was...

I asked R1 RCM to give me some feedback that I can share with my physicians on how physicians can...

I love working with R1 RCM because they're very consistent. Their reporting is impeccable. I work...

We want to ensure that everything is in line with our expectations. Based on my audits, R1 RCM does...

I'm very happy with the way R1 RCM does business, at least the group that I work closely with. The...

We work together with R1 RCM on what we want to achieve. They seem to care and provide us with the...

When I first started, the way meetings were done was that the managers would look at the inventory,...

We communicate via reporting, and R1 RCM creates awesome reports with information based on payers,...

Aside from handling appeals, R1 RCM provides analysis that is crucial to our work in reducing...

I really love working with R1 RCM. They're very on point, responsible, and reliable. You ask...

R1 RCM’s services are great for hospitals. I think that if you're a small- or medium-sized facility...

R1 RCM is very responsive. The staff is excellent. R1 RCM has always been a great partner. They meet...

R1 RCM's overturn rate matches expectations, and they're great on reporting. With anything they...

R1 RCM has done an excellent job. Because of the system issues we have, we can no longer produce...

R1 RCM has been amazing. They know how to work accounts and follow up appropriately. When we decided...

Once R1 RCM got system access, they were able to get started. The delay was on our end because we...

For the legacy work, R1 RCM's account management has been good overall. We had a period where they...

We have a lot of aged inventory, so it's hard to gauge where R1 RCM is within the overall inventory....

R1 RCM is doing an amazing job. I hope we continue working with them because it would be nice to...

R1 RCM gives us good information, but it's information that's similar to what we see. The firm does...

R1 RCM is pretty good at preventing denials, but things just used to be a little more detailed....

R1 RCM shows us things in a couple of different ways. They'll show us things based on aging or...

We have a really good partnership with R1 RCM. They stay on top of everything. Their executive...

R1 RCM does great work. They have some ebbs and flows. Recently, we have had to push R1 RCM to be a...

R1 RCM got taken private, and a lot of people left after that. Prior to that, we had incredible...

R1 RCM pushed us quite a bit toward a portal for accessing information. That portal is probably...

R1 RCM has been amenable to a lot of requests we have had. We like the volume at which we submit...

We decided on R1 RCM because they are cost-effective. Their support is doing really well.

R1 RCM has a much larger team than we do, so they can move quickly, and that is important since many...

We already recommend R1 RCM to different doctors and CEOs. If they are having problems, the firm is...

With R1 RCM, we have had some payments that have been difficult to locate in the past. Getting those...

Driving outcomes is at the top of R1 RCM’s list because if they don’t get a good outcome, they don’t...

We could always improve denial reporting in our patient management system. I rely heavily on reports...

When I request education from R1 RCM to help us prevent denials in the future, I am given some...

I would completely hire R1 RCM again. The only reason we are switching is because of our executive...

I feel like R1 RCM meets expectations. I love that R1 RCM has a contingency-based model. That is my...

I would tell others considering R1 RCM that using them is a good decision. The firm offers fair...

I have heard that R1 RCM’s reporting is good, but I haven't seen it. My team would come to me if...

With one appeal, our team felt like R1 RCM’s approach was not the correct approach based on the...

I really appreciate that R1 RCM works with us. If we ask for something, they are responsive. We ask...

There are just a few issues between our system and R1 RCM’s system. It took a long time to get R1...

We accidentally discovered an issue, so I don’t feel 100% confident that when we forward a record,...

We are going to replace R1 RCM's service. We are building in-house. I don't think that our vendors...

R1 RCM is great and delivers a great product. I just wish they would do it at a lower cost to...

Outpatient medical necessity is just now turning around. It was a big lift on my part. I had to be...

There is not much feedback or education around preventing future denials. The firm just works...

R1 RCM is a little expensive in some sites. However, they go above and beyond around the charging...

We have had very good results in the space with executives, so they are very attentive. The firm...

R1 RCM’s formatting is nonexistent to us. They report in our style and our metrics.

I'm comfortable with R1 RCM’s regular, day-to-day work. There have been some challenges. We always...

The denials side has been going well, but there is a lack of reporting depth. The reports are not...

I don’t think the firm has ever helped us prevent a denial. They have the right knowledge, but they...

We have regular meetings with R1 RCM, and they go over all the different reports and data that they...

With R1 RCM, there are some appeals that seem to fall through the cracks that don't get followed up...

R1 RCM is really good about doing regular reviews. They brought an opportunity to us through their...

We worked with R1 RCM on a project where they helped us understand that our reimbursement would be...

R1 RCM was very responsive and transparent, and they tried to stay engaged; I appreciated that. And...

With some of the accounts that we gave R1 RCM, there was really only a prayer that they could...

R1 RCM’s overturn rate was better than we expected. They were successful, and we are still getting...