R1 Denials Management Services Commentary

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R1 RCM is pretty good at preventing denials, but things just used to be a little more detailed....

R1 RCM shows us things in a couple of different ways. They'll show us things based on aging or...

We have a really good partnership with R1 RCM. They stay on top of everything. Their executive...

R1 RCM does great work. They have some ebbs and flows. Recently, we have had to push R1 RCM to be a...

R1 RCM got taken private, and a lot of people left after that. Prior to that, we had incredible...

R1 RCM pushed us quite a bit toward a portal for accessing information. That portal is probably...

R1 RCM has been amenable to a lot of requests we have had. We like the volume at which we submit...

We decided on R1 RCM because they are cost-effective. Their support is doing really well.

R1 RCM has a much larger team than we do, so they can move quickly, and that is important since many...

We already recommend R1 RCM to different doctors and CEOs. If they are having problems, the firm is...

With R1 RCM, we have had some payments that have been difficult to locate in the past. Getting those...

Driving outcomes is at the top of R1 RCM’s list because if they don’t get a good outcome, they don’t...

We could always improve denial reporting in our patient management system. I rely heavily on reports...

When I request education from R1 RCM to help us prevent denials in the future, I am given some...

I would completely hire R1 RCM again. The only reason we are switching is because of our executive...

I feel like R1 RCM meets expectations. I love that R1 RCM has a contingency-based model. That is my...

I would tell others considering R1 RCM that using them is a good decision. The firm offers fair...

I have heard that R1 RCM’s reporting is good, but I haven't seen it. My team would come to me if...

With one appeal, our team felt like R1 RCM’s approach was not the correct approach based on the...

I really appreciate that R1 RCM works with us. If we ask for something, they are responsive. We ask...

There are just a few issues between our system and R1 RCM’s system. It took a long time to get R1...

We accidentally discovered an issue, so I don’t feel 100% confident that when we forward a record,...

We are going to replace R1 RCM's service. We are building in-house. I don't think that our vendors...

R1 RCM is great and delivers a great product. I just wish they would do it at a lower cost to...

Outpatient medical necessity is just now turning around. It was a big lift on my part. I had to be...

There is not much feedback or education around preventing future denials. The firm just works...

R1 RCM is a little expensive in some sites. However, they go above and beyond around the charging...

We have had very good results in the space with executives, so they are very attentive. The firm...

R1 RCM’s formatting is nonexistent to us. They report in our style and our metrics.

I'm comfortable with R1 RCM’s regular, day-to-day work. There have been some challenges. We always...

The denials side has been going well, but there is a lack of reporting depth. The reports are not...

I don’t think the firm has ever helped us prevent a denial. They have the right knowledge, but they...

We have regular meetings with R1 RCM, and they go over all the different reports and data that they...

With R1 RCM, there are some appeals that seem to fall through the cracks that don't get followed up...

R1 RCM is really good about doing regular reviews. They brought an opportunity to us through their...

We worked with R1 RCM on a project where they helped us understand that our reimbursement would be...

R1 RCM was very responsive and transparent, and they tried to stay engaged; I appreciated that. And...

With some of the accounts that we gave R1 RCM, there was really only a prayer that they could...

R1 RCM’s overturn rate was better than we expected. They were successful, and we are still getting...

Our R1 RCM client success manager is very involved, and they address my problems.

R1 RCM has good reports, but I often have to ask for additional details. The firm gives us the root...

R1 RCM overestimated what they would be able to successfully appeal for us. I don't think they took...

R1 RCM has had some different changes in leadership, and they have made a lot of improvements in...

R1 RCM has gone above and beyond on the payer escalations. Most firms would say that they are there...

R1 RCM has a pretty good overturn rate, and we have continued to enhance that with the process...

Working with R1 RCM takes some strong partnership and strong oversight because we need somebody who...

R1 RCM does exceed expectations, but they do not consistently exceed expectations. I have very high...

R1 RCM has lost a lot of folks of late. The handoff process is fine. We won't see the effect of it...

R1 RCM is so tactically focused on denials management that they don't necessarily step up, look at...

In a realm where a lot of firms are not great, R1 RCM is better than the rest. When I give R1 RCM my...

In terms of preventing denials in the future, I would say the firm is very adaptable. They will...

When we initially brought the firm in, they knocked things out of the park and brought in quite a...

The only challenge is that the firm has had some staff changes. A number of folks have left and...

In the past with a number of coders, nurses, and other associates, we saw some really quality...

We have created some more enhanced internal processes, and some of our initial issues have dwindled...

In terms of reporting, the only thing that I would say that could use improvement is the bucketing...

We met with another firm that does similar work, but what was unique was that that firm wouldn’t...