RAAPID AI Retrospective Risk Commentary
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User Commentary
The AI product is pretty strong. The neuro-symbolic AI is very accurate. We did a second-level...
The product’s capability is pretty good. There is also some customization. We have a different...
RAAPID is a great vendor with a strong product. Like any newer vendor, they have some growing pains,...
We went with RAAPID as a single source for second-level review. In our internal research, we also...
We had heard a lot about RAAPID’s accuracy and completeness, so we did a proof of concept and found...
A major improvement we have requested is more timely feedback. We were not getting feedback until a...
The solution is part of our long-term plans. But there is a caveat. It really depends on CMS...
We want to be more accurate and complete in coding patient risks so that we are basically...
Sometimes the vendor is transparent and fair with their pricing, and I say that because they use AI,...
The product is great. It works really well. We have provided feedback because we view any vendor...
Some of the reporting and workflow creation would be nice. We would like to be able to create...
Going with RAAPID is a good choice. They are willing to meet us where we are, so we do not have to...
The system's primary function is risk adjustment. We send RAAPID medical records, mostly from our...
In terms of how RAAPID gets information back to us after we provide the raw data, what RAAPID...
RAAPID's solution is a significant improvement over the process we had previously. It is a much...
I want to improve the accuracy of risk adjustment scoring across our member population. That is the...
RAAPID caters the training more toward the doers and not toward the leaders. There is no clear...
After we implemented the solution, we discussed how we'd use it. How the tool is used by other...
RAAPID’s key strengths are customer service and being open to feedback constantly. The customer...
The reporting suite is still evolving, and the reporting capabilities that RAAPID has today are...
I’m extremely confident based on the early results that we are looking for. We did identify some...
By using the solution, we want medical documentation accuracy and completeness. We get paid claims...
We always get a human-to-human conversation, and the vendor is always willing to work with us on everything....
If we ask about a feature enhancement or something else, RAAPID updates us on whether they were...
RAAPID takes feedback and makes changes to improve.
Sometimes when we get to the end of a project, when things are busy, RAAPID can be more rushed to...
RAAPID recently had us transition from date-of-service coding. They coded every diagnosis code for...
We are a very small company in terms of staff, but we have a really high membership count for our...
Training is good because RAAPID will definitely help, and if we are still confused after a demo or...
I would emphasize the partnership aspect of working with RAAPID. They always ask us for feedback...
From a data-workflow standpoint, RAAPID is able to receive our chase lists or target lists. They are...
I had two or three reasons for selecting RAAPID. First, their coding guidelines and approach met our...
I would recommend RAAPID but with the asterisk of telling others to ask questions. I would encourage...
RAAPID’s strength is their willingness to engage, learn, and develop. The coding platform offers a...
We are getting the results that we need from RAAPID. The actual AI coding review has helped us speed...
I definitely have things that I want to see RAAPID improve, but I'm overall pretty positive about...
One lesser area, aside from performance reporting, that RAAPID could improve would be workflow...
We have been fairly successful with the audits. The vendor is pretty good. They work with us and...
Commentary Summary
Comment Type Breakout