Rackspace Application Hosting Commentary
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Daniel Zeitner
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KLAS Research Director - Daniel Zeitner
 
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User Commentary

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CTO

Relationship

Rackspace Technology has actually been very good at involving the executives. We clearly see and...

Sep 2025
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CTO

Relationship

We spent a lot of time trying to do a bake-off between multiple options. In the end, the feedback...

Sep 2025
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Director

Relationship, Value

Rackspace Technology is a great partner for the software they are hosting because they have...

Sep 2025
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Director

Operations, Services

When we did the cutover, Rackspace Technology met all their timelines in terms of getting things...

Sep 2025
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CTO

Relationship, Services

The executive involvement from Rackspace Technology is exceptional. I could get to the president if...

Sep 2025
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CTO

Value

As we negotiated, we felt very comfortable with the pricing mechanism Rackspace Technology had in...

Sep 2025
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CTO

Services

It is important that Rackspace Technology continue to harden their operations. I'm not talking about...

Sep 2025
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CIO

Relationship

Every organization can improve their communication. The only thing Rackspace Technology can improve...

Aug 2025
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CIO

Relationship

Rackspace Technology has improved our services by a good percentage. They respond, react, do the...

Aug 2025
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CIO

Value

So far, our service with Rackspace Technology has been good. I would absolutely do it again. We have...

Aug 2025
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CIO

Loyalty, Value

One driver for using Rackspace Technology's service was the fact that they can scale because they...

Aug 2025
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CIO

Loyalty

We looked at quite a few hosting firms. One of the reasons we landed on Rackspace Technology was...

Aug 2025
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CTO

Relationship, Services

We get access to the higher-ups at Rackspace Technology almost anytime we want. They are very...

Aug 2025
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CTO

Loyalty, Operations, Services

We have had several issues with the platform that Rackspace Technology uses in their hosted...

Aug 2025
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CIO

Relationship

The one challenge that Rackspace has is that they need to make sure they hire the right people with...

Aug 2025
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CIO

Relationship

When we started with Rackspace's services, we expected consistent uptime and quality support for our...

Aug 2025
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CIO

Relationship

If someone is considering Rackspace, my advice would be that anytime they have someone else hosting...

Aug 2025
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CISO

Relationship, Services

Rackspace could work on improving their customized cybersecurity solutions. They have a very strong...

Aug 2025
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CISO

Relationship

Rackspace spent time getting to know our organization. They made a great effort to learn about our...

Aug 2025
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CIO

Loyalty

The isolated recovery environments have been a topic of conversation since Epic announced them. We...

Aug 2025
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CIO

Loyalty, Relationship, Operations

The firm isn’t guiding us much with regulations. We should think about technology evolution and...

Aug 2025
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CIO

Relationship

Rackspace’s executive involvement in the industry is really good. They are very passionate about...

Aug 2025
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CIO

Loyalty, Operations

Epic does their own hosting in Madison, and they have a great business model too, but they are very...

Aug 2025
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CIO

Operations, Services, Value

The challenge comes with the people who are charged with the day-to-day fees. Sometimes they don't...

Aug 2025
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CIO

Relationship

Rackspace’s consultants are absolutely remarkable. The firm understands the business. They have...

Aug 2025
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CIO

Relationship

With Rackspace being in the business for 20 years, they understand the healthcare vertical....

Aug 2025
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CIO

Relationship

We meet regularly with the Rackspace executives, and they are deeply involved and will even come...

Aug 2025
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CIO

Relationship

Rackspace is months ahead of schedule now, and they have brought in a talent pool that is remarkable...

Aug 2025
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