RapidCode Commentary
Filtered view: All
Subject Expert
Connor Northrup
Associate Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
We are a busy organization, and we are sometimes blind to what’s coming, but RapidClaims sometimes...
Login or Create an Account to see details.
Value
I'm very conservative, and it's harder for us older individuals to adjust to anything new and make...
Login or Create an Account to see details.
Relationship
I would recommend RapidClaims to anybody who is only using coders. We’ve had a good partnership with...
Login or Create an Account to see details.
Relationship
RapidClaims is super easy to work with. They’re very receptive to any requests that we make, and...
Login or Create an Account to see details.
Value
RapidCode is paying for itself. In the beginning, the coders felt very intimidated by the fact that...
Login or Create an Account to see details.
Product, Value
We've hit a plateau in terms of coding accuracy from RapidCode, and now we’re dealing with the...
Login or Create an Account to see details.
Relationship
RapidClaims’ support team always responds quickly. They are always looking to come up with a...
Login or Create an Account to see details.
Loyalty
One of the reasons we went with an AI organization for coding was to help the physicians learn how...
Login or Create an Account to see details.
Value
RapidClaims was very up front with their charges. We negotiated a fee, and they were very good to...
Login or Create an Account to see details.
Relationship, Operations
I don't know that RapidClaims really set any expectations. They didn't really say what they were...
Login or Create an Account to see details.
Product
In terms of coding accuracy, RapidClaims strictly goes by CMS guidelines, and I completely...
Login or Create an Account to see details.
Product
RapidCode does its job. It scans the codes and gives us feedback. We then set up rules where if...
Login or Create an Account to see details.
Operations
There wasn't a lot of training at all. We put together a working document and screenshots out of...
Login or Create an Account to see details.
Product
RapidCode could do a few things in terms of APIs. It could also do more to communicate with our EMR....
Login or Create an Account to see details.
Relationship, Product
Some of our data analytics haven't been as good as we had hoped. Our dashboard analytics are...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Right now, RapidCode isn't handling interoperability well. However, I know the vendor is working on...
Login or Create an Account to see details.
Culture
We have one contract with RapidClaims. To my knowledge, we have not been charged extra for anything.
Login or Create an Account to see details.
Product, Value
RapidCode's automation rates work as expected. RapidCode told us that we would achieve a very high...
Login or Create an Account to see details.
Operations, Product
RapidCode is very user freindly. There isn't a lot of instruction for our coders to go in and add...
Login or Create an Account to see details.
Operations, Product
We aren't actually allowing RapidCode to automatically code everything. We still have human reviews....
Login or Create an Account to see details.
Relationship
RapidClaims' support is great. If we send an email, the vendor will have someone within 24 hours who...
Login or Create an Account to see details.
Product
RapidCode doesn't catch everything. Sometimes, we will pull from the problem list or pull a code...
Login or Create an Account to see details.
Relationship
I’m really impressed by how attentive RapidClaims is and how quickly they are able to resolve...
Login or Create an Account to see details.
Loyalty, Operations
We are still working on training the accuracy of RapidCode, but I do believe that we will be very...
Login or Create an Account to see details.
Relationship
RapidClaims has a really supportive team; if we have any trouble, they will just take as much time...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout