RapidCode Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
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User Commentary
We are a busy organization, and we are sometimes blind to what’s coming, but RapidClaims sometimes...
I'm very conservative, and it's harder for us older individuals to adjust to anything new and make...
I would recommend RapidClaims to anybody who is only using coders. We’ve had a good partnership with...
RapidClaims is super easy to work with. They’re very receptive to any requests that we make, and...
RapidCode is paying for itself. In the beginning, the coders felt very intimidated by the fact that...
We've hit a plateau in terms of coding accuracy from RapidCode, and now we’re dealing with the...
RapidClaims’ support team always responds quickly. They are always looking to come up with a...
One of the reasons we went with an AI organization for coding was to help the physicians learn how...
RapidClaims was very up front with their charges. We negotiated a fee, and they were very good to...
I don't know that RapidClaims really set any expectations. They didn't really say what they were...
In terms of coding accuracy, RapidClaims strictly goes by CMS guidelines, and I completely...
RapidCode does its job. It scans the codes and gives us feedback. We then set up rules where if...
There wasn't a lot of training at all. We put together a working document and screenshots out of...
RapidCode could do a few things in terms of APIs. It could also do more to communicate with our EMR....
Some of our data analytics haven't been as good as we had hoped. Our dashboard analytics are...
Right now, RapidCode isn't handling interoperability well. However, I know the vendor is working on...
We have one contract with RapidClaims. To my knowledge, we have not been charged extra for anything.
RapidCode's automation rates work as expected. RapidCode told us that we would achieve a very high...
RapidCode is very user freindly. There isn't a lot of instruction for our coders to go in and add...
We aren't actually allowing RapidCode to automatically code everything. We still have human reviews....
RapidClaims' support is great. If we send an email, the vendor will have someone within 24 hours who...
RapidCode doesn't catch everything. Sometimes, we will pull from the problem list or pull a code...
Commentary Summary
Comment Type Breakout