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Real Time Medical Systems (Health Systems, ACOs, Health Plans) Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CEO/President

Real Time Medical Systems helps us identify the members at high risk of going to the hospital or...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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CEO/President

Real Time Medical Systems has a monthly meeting with us where we update them on new SNF clients, new...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

We're always working with the Real Time Medical Systems team to expand our use of the solution. Most...

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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CEO/President

Real Time Medical Systems is pretty cheap. Given the value the system provides, we only have to...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CEO/President

Real Time Medical Systems' niche is the nursing home EMR space; that is where they operate and what...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Real Time Medical Systems definitely meets our coordination needs. It's doing what it's designed to...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

At one time, we weren't seeing the interdisciplinary notes for a certain specialty. However, we are...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The top benefits I’ve seen from using Real Time Medical Systems are that it helps keep documentation...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

The vendor’s support team responds and gets back to us in a timely manner. We have communication via...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The vendor’s training prepared our users very well. We've had the same users for the program...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

The team at Real Time Medical Systems is very responsive. We use the dashboard to connect to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

There are a lot of reports with Real Time Medical Systems, and that is good, but sometimes too much...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Real Time Medical Systems is not really in real time. There is a delay, so things don’t get...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Physician

One benefit of using Real Time Medical Systems is that they have an alert system for real-time...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

We like the ease of use of Real Time Medical Systems. It's very user friendly. We can teach somebody...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

The training from Real Time Medical Systems is great. We have regular meetings with the vendor, and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

We have a friendly business relationship with Real Time Medical Systems.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems is used by my clinical team. One of the best things is that the solution...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

There is a lot of excellent information that can be pulled from the vendor's website as well as the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

The vendor is truly focusing on a lot of updates. I work fairly closely with them, and they're...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Nurse

The vendor's support people are very responsive. There is always someone available if there's a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

The vendor offers multiple training sessions and refresher courses throughout the month. Those are...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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