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Real Time Medical Systems (SNF/LTC) Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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VP/Other Executive

We have asked Real Time Medical Systems about ADL improvement or decline, and we have not received...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems is a useful tool to improve quality measures and to make sure that our...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

We sat through a demo for a new software, and it looks like it's a bit more comprehensive than Real...

Comment Tone Positive
Pillars Culture, Loyalty, Product
Evaluation Unrated

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VP/Other Executive

We have our point person at Real Time Medical Systems, and they answer emails almost...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

In terms of training, Real Time Medical Systems is great. They're definitely on top of training....

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I would like Real Time Medical Systems to focus more on the new PDPM with Medicaid. I know they are...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems is always changing with the times. Anytime I need education or a refresher...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Things with Real Time Medical Systems have been very good. It helps us identify keywords that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems' support is good. The vendor always makes sure that they are on top of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I would buy the system again. It is very useful for us, but we have a lot of different systems. It...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I would rate the system's ease of use as being high because other communities like ours use Real...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

We get alerts outside of us going into Real Time Medical Systems to review. The vendor has a support...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Real Time Medical Systems does what it is supposed to do and what we need it to do. Real Time...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems is good, but there are still some things I would like to see. I think the...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems is very easy to use. The integration is good because I don't have to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Meeting all of my needs is the biggest problem with AI tools. They all do a little bit of something,...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

I am very familiar with the system. I do most of the onboarding myself because Real Time Medical...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems is great at support. They do a lot of proactive service. I'm very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Real Time Medical Systems offers training. However, I don't take it most of the time because I like...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

If Real Time Medical Systems is working toward their vision of where the product needs to go, they...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

I am not 100% sure that we are leaving Real Time Medical Systems' product, but the biggest reason I...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

Real Time Medical Systems has a lot of reports in it, and I think that can be overwhelming for...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

I used to get texts from Real Time Medical Systems because I signed up for them, and those were very...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Real Time Medical Systems is a consistent product. I haven't had any issues with anything. However,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I have had to reset my password or something of that nature a couple of times, and the support from...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I feel like what we pay for is what we get with Real Time Medical Systems. Real Time Medical Systems...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

My satisfaction with the solution's ease of use is more about helping the end users be efficient...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Real Time Medical Systems is innovating when it comes to looking at where healthcare is leading,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

One of the benefits of Real Time Medical System's collaboration with another organization is that it...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Real Time Medical Systems does product enhancements on a regular basis. They communicate those...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I am still waiting for some information from Real Time Medical Systems, but they pushed my concern...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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