cobas infinity POC solution (Global) Commentary
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Kyle Chilton
Senior Insights Director
KLAS Senior Insights Director - Kyle Chilton
 
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User Commentary

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Director

Operations

What went well with the implementation was the support. Anytime we had questions, Roche was there to...

Jul 2024
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Director

Relationship

Roche’s phone support team is amazing. They are very helpful. They are quick to solve our problems...

Jul 2024
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Director

Product

Things have been going well with cobas infinity POC solution. I don't have any concerns with the...

Jul 2024
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Director

Product

I would change a few things in cobas infinity POC solution. In some of the reports, I just need...

Jul 2024
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Manager

Loyalty, Relationship

We have had a good relationship with Roche, and we have chosen to stay with them in the meantime to...

Jul 2024
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Manager

Relationship

For all the routine devices and agreements we have made with Roche, they have kept their promises. I...

Jul 2024
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Manager

Relationship, Product

Connecting things to the product is really smooth. Most of the connections are taken care of by...

Jul 2024
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