Identity Security Commentary

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There are some solutions we’ve had to come up with ourselves that SailPoint hasn't been able to...

I appreciate the responses from SailPoint when we have a ticket. They estimate when they're going to...

I cannot imagine doing manually what we're already getting done in SailPoint's system. We get our...

SailPoint has a strong customer support process. They assign us a customer support representative,...

When we first worked with SailPoint during the project, the system was described as being highly...

SailPoint assigns us a person. We've had the same person for a long time, and that helps because...

SailPoint is always looking forward to what's next and what companies are going to need. They talk...

We barely use SailPoint’s training because the application is easy to use.

SailPoint has been very forthright about what the charges are. Right now, with our solution being on...

SailPoint’s support is super fast. We've submitted tickets recently, and the support people's...

Identity Platform is very easy to use. It does take some training, without a doubt, but in terms of...

Everything costs too much. The cost of the on-premises version of SailPoint is probably higher than...

Identity Platform is meant to support the ease of use of automation for onboarding and offboarding...

We had to pay someone to do a SailPoint upgrade, so that took significant effort and high cost as well....

SailPoint is part of our long-term plans for now, but this is going to hinge on whether we go to the...

I don't think we're really strategically aligned with SailPoint. I’m not super pleased with them...

Identity Platform has been pretty good for us if we can clarify exactly what we need.

Identity Platform is an accurate identity management platform, and, to our active staff, the...

SailPoint was extremely expensive to implement, but our costs have come down now. If I were a new...

We did do training for SailPoint’s cloud solution, but there are a lot of nuances to it. Just by...

There are no enhancement requests anymore with SailPoint. We cannot tell them something we would...

SailPoint sees when something isn’t working, and they ask how we want to see things in a cloud...

It takes significant effort to move from the on-premises version of Identity Platform to the cloud...

SailPoint is a part of our long-term plans. We have a multiyear contract with them. We're onboarding...

Regarding the discovery and analysis of identities that exist in the environment and the ability to...

We haven't used SailPoint's system for very long. We needed to put in moderate effort for the...

We're using the Identity Security Cloud component of SailPoint. There are a number of things they...

SailPoint's system is one of the more expensive solutions out there. The vendor could get a little...

SailPoint’s training is a little less formal and polished. It takes a bit of higher-skill...

We have looked at some other identity vendors out there, and SailPoint is clearly the Ferrari of...

The biggest thing for someone implementing SailPoint would be to make sure that everything is very...

The implementation of Identity Platform was a significant effort due to the configuration, testing,...

SailPoint does a great job of supporting us and giving us the resources we need to integrate more...

If I could do things over, I probably wouldn't go with SailPoint again. Their system's ease of use...