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Savista RCM Extended Business Office Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Extended Business Office Services 2024: How Are Provider Organizations & Firms Responding to New Market Pressures?
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February 2024
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Commentary Summary

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User Commentary

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Director

Relationship, Services

There are some areas that become a bit more difficult with Savista, especially when it comes to...

Mar 2024
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Director

Relationship

I have had a really great experience with Savista, and we have a really good relationship with them....

Mar 2024
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Director

Relationship

Savista is just meeting expectations; they aren't necessarily going above and beyond. The firm's...

Mar 2024
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Director

Relationship, Services

One concern with Savista is quality audits. They do their own quality audits, which might not...

Mar 2024
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Director

Services

One of our pain points is that we utilize another vendor's system for our work driver, and Savista...

Mar 2024
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Director

Relationship

For the most part, Savista is super open if I find an area of opportunity. I meet with someone from...

Mar 2024
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Director

Services

I'm not part of the invoicing with Savista, but our contract is pretty ironclad. It is based on...

Mar 2024
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Director

Relationship, Services

With Savista, we have some good pieces. The coding side is going well. Savista has some quality...

Jan 2024
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Director

Loyalty, Relationship

Savista has multiple teams for a bigger hospital business approach, but the firm needs to adapt to...

Jan 2024
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Director

Relationship

Some of Savista’s staff work in our EHR, and some don’t. What Savista is used to doing with their...

Jan 2024
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Director

Relationship, Services

There are so many different teams, and it is crucial that those teams connect with each other...

Jan 2024
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Director

Relationship, Value

Savista’s services are very costly, and a lot of billing things are pushed back to us to complete...

Jan 2024
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Director

Services

One of the biggest downfalls with Savista is transitions of leaders without the handoff of key...

Jan 2024
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CFO

Relationship, Services

Things are slow moving with Savista. They rarely meet the deadline goals they set.

Dec 2023
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CFO

Relationship, Services

Many of the Savista employees seem uninformed or unknowledgeable about our facility.

Dec 2023
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