Savista RCM Extended Business Office Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Services
There are some areas that become a bit more difficult with Savista, especially when it comes to...
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Relationship
I have had a really great experience with Savista, and we have a really good relationship with them....
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Relationship
Savista is just meeting expectations; they aren't necessarily going above and beyond. The firm's...
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Relationship, Services
One concern with Savista is quality audits. They do their own quality audits, which might not...
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Services
One of our pain points is that we utilize another vendor's system for our work driver, and Savista...
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Relationship
For the most part, Savista is super open if I find an area of opportunity. I meet with someone from...
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Services
I'm not part of the invoicing with Savista, but our contract is pretty ironclad. It is based on...
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Relationship, Services
With Savista, we have some good pieces. The coding side is going well. Savista has some quality...
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Loyalty, Relationship
Savista has multiple teams for a bigger hospital business approach, but the firm needs to adapt to...
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Relationship
Some of Savista’s staff work in our EHR, and some don’t. What Savista is used to doing with their...
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Relationship, Services
There are so many different teams, and it is crucial that those teams connect with each other...
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Relationship, Value
Savista’s services are very costly, and a lot of billing things are pushed back to us to complete...
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Services
One of the biggest downfalls with Savista is transitions of leaders without the handoff of key...
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Relationship, Services
Things are slow moving with Savista. They rarely meet the deadline goals they set.
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Relationship, Services
Many of the Savista employees seem uninformed or unknowledgeable about our facility.
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Relationship
Savista has had some hires within the last year or two who replaced folks who had been there for...
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Relationship, Services
Savista needs to work on knowing our system in general, like knowing our book of business and the...
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Relationship
While Savista may be quick to get back to us and may want to fix things, our team has to identify...
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Operations, Services
We had a lot of challenges when Savista had a system go-live that trailed months and months down the...
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