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Relationship, Relationship
Savista has implemented some things, like high-dollar or aged accounts, that I don't think have been...
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Loyalty, Operations
My decision to buy Savista’s services again would depend on how the contract and workflow were...
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Relationship, Relationship, Operations, Operations
The firm’s long-term staff is good, but the ones that are new don’t get a whole lot of training or...
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Relationship, Relationship, Services, Services
The best part about Savista is their ability to take the accounts off of our hands because we have...
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Relationship, Relationship, Services, Services
Savista is still struggling with knowing when to appropriately let go of the A/R and make...
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Relationship, Relationship
The firm hasn't had a whole lot of turnover, but when Savista does have turnover, it seems to...
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Operations
My biggest point of recommendation for Savista is assessing who from their organization is a...
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Relationship, Services
Savista is extremely flexible. They are flexible in their pricing strategy and contingency fees, and...
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Operations
We do not have good self-serve training tools handy from Savista when we have new leaders come on to...
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Relationship
Access to global resources and knowledge is something that Savista does really well. The global...
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Relationship
Savista fills our needs, but our leaders are not raving about how great they are. They get the job...
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Services
Savista does not exceed expectations in the billing office or the coding area. They meet our...
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Loyalty, Loyalty, Relationship, Relationship
Savista struggles at times to scale up when we have a need. They want to have the volume and do...
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Relationship, Relationship, Operations
We sometimes find ourselves having to micromanage the firm instead of them being our partner. For...
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Relationship, Relationship, Relationship, Relationship
Savista has done well in giving us actionable information. They respond to any hang-ups we have....
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Loyalty, Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Relationship
Savista has had some turnover in their management. As with anything, when a company changes...
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Loyalty, Loyalty, Loyalty, Loyalty
Due to certain aspects of our project, we agreed to use offshore resources. Although there were some...
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Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services
Savista has been very willing to adjust on the fly based on our changing needs. We have been able to...
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Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services
Savista has the ability to ingest our information quickly and assist us in collecting A/R. However,...
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Relationship, Relationship, Relationship, Relationship
Savista has assisted us in some difficult times to produce results in areas where we did not have...
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Relationship, Relationship, Relationship
I would like Savista to share opportunities or lessons learned. If I tell them that a policy has...
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Relationship, Relationship, Relationship
The resources from Savista are great at execution. I give them some direction, and they are on top...
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Relationship, Relationship, Relationship
I let Savista know when we are taking on new business, and they meet that; there is no gap. They can...
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Relationship, Relationship, Relationship
We occasionally get feedback from our internal department of accounts that the people from Savista...
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Relationship
There is one particular person with Savista RCM who tries their very best, and that person is very...
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Loyalty, Value
We are leaving Savista RCM. The firm is very apologetic, and they understand why. They have admitted...
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Value
The firm does not avoid charging us. We have had to actually assign somebody to look through all of...
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Loyalty, Relationship
I had previous experience with nThrive, and they were absolutely fantastic. So when I got to my...
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