syngo Dynamics Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Loyalty, Product
I am not a huge fan of syngo Dynamics, but my cardiologists who are actually using it really like...
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Product
Our people don't like that we only have a single reporting option for nuclear medicine in the system....
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Product
I would like to see integration with third-party apps from Siemens Healthineers. syngo Dynamics...
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Relationship
We have to jump through some hoops to get the right people involved on the support side of Siemens...
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Relationship, Operations
With Siemens Healthineers, we often have to track down specific individuals in order to get...
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Product
Overall, our cardiologists are satisfied with syngo Dynamics and the integration. However, there...
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Relationship
Siemens Healthineers did a lot of fixes with their most recent update. Their phone support also...
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Relationship, Product
Siemens Healthineers has kept their promises for the most part, but we struggle with the product and...
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Relationship
Siemens Healthineers has put in some recent things that have really done a good job, like proactive...
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Loyalty
syngo Dynamics is meeting most of our needs. The consideration that our cardiologists are looking at...
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Loyalty, Product
I would not have chosen syngo Dynamics even in the beginning. It is a very heavy client-based...
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Product
We have worked with syngo Dynamics for some time and have had good luck with Siemens Healthineers in...
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Product
syngo Dynamics is pretty intuitive. I haven't heard of anything that our cardiologists want that it...
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Relationship
Siemens Healthineers' customer support is amazing and very easy to work with. We don't tend to have...
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Product
Sometimes, navigating between images in the system can be a little clunky. The system gives us a...
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Product
One thing I really like about the system is that I can access it from any workstation where I have...
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Loyalty, Product
Our users definitely don't want to change systems. We are doing an EMR transition to incorporate...
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Product
In theory, syngo Dynamics could do a lot more than what we are doing with it. The vendor is trying...
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Relationship, Value
I have been part of projects where additional after-hours support has come with additional costs....
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Operations
Siemens Healthineers has provided us with amazing training. They also offer recordings for people...
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Product
The vendor could improve the system's data mapping for modalities and its ability to stay up to...
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Product
syngo Dynamics is customizable when it comes to reports.
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Loyalty, Relationship
Siemens Healthineers knows we are moving away from them, so there is no incentive for them to meet...
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Loyalty
When we went through a vendor selection process recently, we did not even consider Siemens...
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Relationship
We really haven't had to use Siemens Healthineers’ support yet. The person we have dealt with and...
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Loyalty, Operations, Product
Integration with Siemens Healthineers' system is great. The go-live of syngo Dynamics went fairly...
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Loyalty
I guess we will be with syngo Dynamics for the long term. Our parent organization did their echo...
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Operations
The implementation of syngo Dynamics was painful. When we went on to our previous system, the vendor...
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Loyalty, Product
There are still growing pains with syngo Dynamics. We are still working on the echo structured...
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Loyalty, Product
We have moved to syngo Dynamics. We didn’t look at anything else because our parent organization...
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Relationship, Product
syngo Dynamics is meeting our needs. I would like the vendor to continue to develop or partner with...
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Relationship
Siemens Healthineers has been really good with their upgrades. They also reach out pretty often...
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Product
The customizations that are allowed are probably the biggest benefit of syngo Dynamics. The solution...
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Product
The tools that Siemens Healthineers uses to perform customizations are a little dated. I think that...
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Product
The main thing about syngo Dynamics is that the product is old. If we look underneath, their stuff...
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Product
syngo Dynamics is a flexible and adaptable report designer with report templates to satisfy our...
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Product
We have been able to fine-tune syngo Dynamics so that its structured reports meet our end users'...
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Relationship
I never hear from the vendor. Our account executive is absent. They will respond to us eventually,...
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Operations, Product
We haven't upgraded syngo Dynamics in a long time, but the quality of our last upgrade was fine....
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Product
syngo Dynamics is just stable. The product isn't being developed very much. It is functional, and it...
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Product
In most of the upgrades for syngo Dynamics, the vendor lists what is new. Those release notes have...
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Product
Structured reporting has been working well. We get the structured reporting from the machine, and it...
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Relationship
Siemens Healthineers’ support is good. There is a general number to call, but someone always...
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Product
syngo Dynamics works well, and the upgrades are pretty smooth. Siemens Healthineers works with us,...
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Product
The remote platform still doesn't work well. Siemens Healthineers requires really fast speeds for...
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Commentary Summary
Comment Type Breakout