syngo Dynamics Commentary
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Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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Manager

Product

Siemens Healthineers is a little slow on the Windows upgrades and with technology sometimes, but...

Mar 2025
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Manager

Product

Siemens Healthineers has a different way of thinking, and sometimes their stuff is a little clunky....

Mar 2025
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Manager

Loyalty, Product

Our integration problems with syngo Dynamics are related to the fact that our institution uses the...

Mar 2025
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VP/Other Executive

Loyalty, Product

Our structured reporting is complicated. Some reporting feeds out of syngo Dynamics, but we rely on...

Mar 2025
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VP/Other Executive

Loyalty, Relationship

syngo Dynamics is not part of our long-term plans. We just don't have that level of collaboration...

Mar 2025
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VP/Other Executive

Operations

We have just had a lot of challenges with Siemens Healthineers in general. We did a long-term...

Mar 2025
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Manager

Product

One thing that would be really nice to see from Siemens Healthineers would be a better product...

Feb 2025
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Manager

Product

The vendor releases little patches on little patches for the management system, and those get old....

Feb 2025
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Manager

Relationship

Unfortunately, Siemens Healthineers doesn't rush to provide new technology to us. They are really...

Feb 2025
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Manager

Loyalty, Product

If I were given the opportunity to buy the system again, I would probably look for a different...

Feb 2025
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VP/Other Executive

Relationship, Product

syngo Dynamics has been a good cardiology solution for us. We use Siemens Healthineers across our...

Feb 2025
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VP/Other Executive

Product

We like the echo modules for both adult and pediatric areas of structured reporting. We have some...

Feb 2025
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VP/Other Executive

Relationship

The support has been good for us. Siemens Healthineers is quick to respond, and we talk to people...

Feb 2025
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VP/Other Executive

Loyalty

We are working on an upgrade right now that will give us strong remote reading. We are looking...

Feb 2025
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VP/Other Executive

Operations

Siemens Healthineers has good trainers who come on-site and help us get going so that we have an...

Feb 2025
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VP/Other Executive

Loyalty, Product

Siemens Healthineers has taken a new look at AI, and we are starting to see AI creep into...

Feb 2025
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Manager

Relationship

The support is amazing. When we call the vendor, they help us right then. They don't put us in a...

Feb 2025
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Manager

Operations, Product

It has been a while since we have done an upgrade, but the upgrade went well.

Feb 2025
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Manager

Loyalty

Right now, we have a separate PACS for cardiology, and that is syngo Dynamics from Siemens...

Feb 2025
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Manager

Product

syngo Dynamics works fine for making the reports. There was a lot of stuff we had to do on our end...

Feb 2025
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Manager

Culture, Relationship

Siemens Healthineers has to keep their promises. We have a service contract with the vendor, so that...

Feb 2025
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CIO

Operations

Siemens Healthineers does not keep all their promises in terms of implementation timelines,...

Feb 2025
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CIO

Product

syngo Dynamics is a solid product. All the imaging product lines are improving with integration.

Feb 2025
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Analyst/Coordinator

Operations

Siemens Healthineers has better delivery of training than another of our other vendors. They tend to...

Jan 2025
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Analyst/Coordinator

Culture, Relationship

Siemens Healthineers does not keep all promises. They tend to let go of some of the small things...

Jan 2025
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Analyst/Coordinator

Operations

During implementations, Siemens Healthineers tends to not have the right knowledge about our usage...

Jan 2025
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Manager

Loyalty

syngo Dynamics is there, and it is stable. It does what we need it to do today but doesn’t offer us...

Dec 2024
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Manager

Relationship, Product

The vendor’s proactiveness is one of my biggest gripes with them. Siemens Healthineers is not ahead...

Dec 2024
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Manager

Product

Once we get there, the product’s upgrades are fine. syngo Dynamics does what the vendor says it...

Dec 2024
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Manager

Loyalty, Product

Siemens Healthineers is very behind in the world of integrations and interoperability with things...

Dec 2024
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Manager

Value

I am not sure that syngo Dynamics is driving a whole lot of anything. It is very expensive for an...

Dec 2024
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Manager

Relationship

We don’t really have a problem with the vendor’s support people. We call in, and they give us a...

Dec 2024
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Manager

Relationship, Product

I would not buy syngo Dynamics again. It isn’t that great of a system. It isn’t really what I would...

Dec 2024
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Analyst/Coordinator

Loyalty

Siemens Healthineers has been a good vendor in cardiology, and they seem to be on top of development...

Nov 2024
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Manager

Product

With syngo Dynamics, structured reporting for echo is easy. It is very standard. All the echo...

Nov 2024
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Manager

Relationship, Product

Siemens Healthineers doesn't keep all their promises. Sometimes the vendor will tell us that...

Nov 2024
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Manager

Product

The beauty of syngo Dynamics is that the customer can set their own templates. We build our own...

Nov 2024
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Manager

Operations

It is very important to know how long it takes to implement these systems. Most of my new...

Nov 2024
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Manager

Relationship

Overall, Siemens Healthineers' support is good. They are trying to do their best. I don't...

Nov 2024
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Manager

Loyalty, Product

We have had syngo Dynamics for a while. It is what it is. When it comes to the product itself, syngo...

Nov 2024
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Physician

Product

syngo Dynamics is a familiar and reliable product for echo structured reporting. Its usability and...

Nov 2024
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Manager

Relationship, Product

When I had an issue with syngo Dynamics, we escalated things, and Siemens Healthineers literally...

Nov 2024
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Manager

Loyalty

Our lower satisfaction score with syngo Dynamics is on our end because we are not using their...

Nov 2024
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Manager

Loyalty, Product

I don't think I have seen anything new with syngo Dynamics. Siemens Healthineers is currently...

Nov 2024
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Manager

Product

The biggest improvement we need is the ability to integrate with other products, especially...

Nov 2024
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Manager

Product

Siemens Healthineers doesn't promise a whole lot. They just say that something is how it is. They do...

Nov 2024
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Manager

Operations

Siemens Healthineers’ implementation team sent one specialist for maybe a few days, and that was...

Nov 2024
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Manager

Operations, Product

Some parts of syngo Dynamics are easy to use. We point and click, and it launches an image. Even...

Nov 2024
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Manager

Loyalty

I don't think syngo Dynamics is part of our long-term plan. I think we are going to a different...

Nov 2024
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Director

Product

syngo Dynamics is fine. It is stable. It works. I would give it a solid B. Developing and...

Oct 2024
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Director

Value

Siemens Healthineers has done a good job at avoiding charging for every little thing.

Oct 2024
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Director

Operations, Product

In terms of ease of use, syngo Dynamics is brutal. I had to have my team learn it. And my likelihood...

Oct 2024
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Director

Operations

I didn't get much training on syngo Dynamics. The vendor mostly just referred us to a portal where...

Sep 2024
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Director

Product

Upgrades for syngo Dynamics are iffy, and it has been a difficult thing to get going and get...

Sep 2024
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Director

Relationship

I have trouble getting ahold of Siemens Healthineers and getting solutions once I do get ahold of...

Sep 2024
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Director

Product

The syngo Dynamics recent upgrade gave the cardiologists the ability to use it in their offices, so...

Sep 2024
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Director

Loyalty

We aren't sure whether syngo Dynamics is going to be part of our long-term plans. Our hope is to...

Sep 2024
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Manager

Loyalty

syngo Dynamics was not part of our long-term plans. Our long-term plan was to move to another...

Sep 2024
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Manager

Relationship, Operations

Siemens Healthineers does keep all their promises to us; it is just hard to get responses. They are...

Sep 2024
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Manager

Product

syngo Dynamics is a great cardiology solution for adult echo and cath. We have worked with Siemens...

Sep 2024
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Manager

Product

Siemens Healthineers has put a lot of work into the pediatric portion of their echo and cath...

Sep 2024
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Director

Product

We have some room for improvement with the system's ease of use. Our users sometimes struggle with...

Sep 2024
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Director

Relationship

Proactivity doesn't come up very often, but Siemens Healthineers does reach out to us when there are...

Sep 2024
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Director

Value

Whether we get our money's worth is kind of nebulous. Healthcare things are just expensive. I have...

Sep 2024
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Director

Operations

Outside of upgrades, we don't get a lot of ongoing training from Siemens Healthineers, but the...

Sep 2024
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Director

Operations

We are a large organization, and the vendor's training services don't scale well.

Aug 2024
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Manager

Culture, Value

Siemens Healthineers doesn’t really nickel-and-dime us, but there are some things that are pretty...

Jun 2024
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Manager

Product

There are things that Siemens Healthineers could improve on. A lot of workstations aren't locally on...

Jun 2024
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Analyst/Coordinator

Relationship

The vendor is a great partner with us. We have a pretty robust environment, so the product just...

Apr 2024
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Analyst/Coordinator

Product, Value

The only downside with syngo Dynamics is that it is costly when we want to modify templates. The...

Apr 2024
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