Signify Community Comments

 

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Current Time Inside Cache Tag Helper: 10/25/2020 1:00:18 PM and Model.EvProductId = 220764

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User Commentary

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Director

Functionality and Upgrades

Signify Community is definitely a step in the right direction for doing streamlined resource...

Oct 2020
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Director

Future Outlook

Signify Health is very healthcare-centric, and we need something that is both health-education and...

Oct 2020
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Director

Implementation and Training

The biggest issue I hear from users getting onboarded and learning to use the system is that it is...

Oct 2020
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Director

Other Observations & Comments

I would definitely shop around if I were making a decision again, but that isn’t all the vendor’s...

Oct 2020
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Director

ROI / Cost (care and feeding)

Signify Health is very good at not charging us for every little thing. Right now, my overall...

Oct 2020
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Director

Functionality and Upgrades

The problem with the implementation was about the number of steps we have to take to be able to do...

Oct 2020
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Director

Functionality and Upgrades

I want the vendor to continue to work toward having an actual care-coordination product and not just...

Oct 2020
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Director

Functionality and Upgrades

In other systems, when I pull up a client name to get his or her physicians' names, I get a...

Oct 2020
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Director

Functionality and Upgrades

We can pull some data that goes toward outcomes with some of the assessment tools, but when our...

Oct 2020
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VP/Other Executive

Functionality and Upgrades

One feature that was in the vendor's product went away when the vendor updated the software, and we...

May 2020
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VP/Other Executive

Functionality and Upgrades

Anybody who has been in my specialty for a long time would sit around and talk at a happy hour about...

May 2020
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VP/Other Executive

Service and Support

We can get ahold of people quickly at Signify Health, and if we have an engineering question, we can...

May 2020
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Manager

Functionality and Upgrades

There is some functionality that we wish could be improved. We have been meeting regularly with our...

May 2020
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Manager

Relationship

Signify Community has been very smooth. Signify Health is very responsive on the PM side. I didn’t...

May 2020
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VP/Other Executive

ROI / Cost (care and feeding)

We don’t necessarily like the cost of the product. The vendor could reduce the cost. We have to...

May 2020
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VP/Other Executive

Functionality and Upgrades

The product quality is great. Signify Community is kind of the Cadillac of software systems in the...

May 2020
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VP/Other Executive

Functionality and Upgrades

The product is a very intuitive system, and the training is very minimal for what we need. Users can...

May 2020
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Nurse

Service and Support

In terms of Signify Health supporting us through the COVID-19 crisis, our community is working...

Apr 2020
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Nurse

ROI / Cost (care and feeding)

Signify Health has kept their promises. They avoid charging for every little thing.

Apr 2020
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Nurse

Other Observations & Comments

Signify Health's platform has a lot of capabilities that go unnoticed. It would be helpful if we...

Apr 2020
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Nurse

Functionality and Upgrades

The system is so simple and easy to use. Signify Health is working on things. If we renew our...

Apr 2020
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Nurse

Service and Support

Signify Health has a really good help desk. I have been part of a couple of EHR launches in my time,...

Apr 2020
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Nurse

Service and Support

There are always things and concerns that come up, but we generally have people work directly...

Apr 2020
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VP/Other Executive

Service and Support

Signify Health's technical user adoption and educational support are top notch. Signify Health has...

Apr 2020
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VP/Other Executive

Other Observations & Comments

Hopefully, our satisfaction will be higher than the highest score in a year. Now that the product is...

Apr 2020
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VP/Other Executive

Service and Support

If we had to give one critique, it would be that when we have legal questions, we have to wait a...

Apr 2020
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VP/Other Executive

Functionality and Upgrades

We looked at other platforms, but we chose Signify Health's platform because we felt like it was...

Apr 2020
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VP/Other Executive

Functionality and Upgrades

The product is basically an SDOH platform that brings community-based organizations and healthcare...

Apr 2020
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Manager

Service and Support

Signify Health provided our initial training. I am doing training for new agencies that come...

Apr 2020
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Manager

Relationship

In terms of integration, it has been a struggle on the local level for each agency to figure out how...

Apr 2020
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Director

Relationship

When we need changes, our staff members are usually the ones bringing things to the vendor's...

Apr 2020
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Director

Functionality and Upgrades

The data output that we can get at a state level and the ability for local contractors to be able to...

Apr 2020
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Director

Relationship

When we moved from the implementation phase to the phase of maintenance and hosting, our support for...

Apr 2020
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