Front Office Automation Platform Commentary

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We've never had any issues with training, and Simple Interact is always willing to come back on and...

I give Simple Interact ideas to help our practice, but they also come up with other avenues. They...

Simple Interact has a payment solution. I just don't want to use it. Our EHR has a closed merchant...

Simple Interact is responsive to our requests for changes and modifications, and we are tailoring...

We have been paying Simple Interact the same amount since we started. They haven't increased their...

Front Office Automation Platform is extremely helpful. Before we used the solution, we were really...

Simple Interact answers us whenever we need them to. We send things over, and they're very quick to...

For training with Simple Interact, the vendor will go through and build the forms, and they'll get...

I don't have a standing meeting with the Simple Interact executives, but if I did need them, they're...

Simple Interact’s support staff have been great to work with. They’re available to us when we need...

We looked at one other solution before choosing Front Office Automation Platform. It seemed like the...

As with anything else, I would tell others thinking of going with Simple Interact to just be very...

I rate support very high, but I wouldn't give it a top score because sometimes it took a little...

The partnership is good, but Simple Interact could be an even better partner by holding high-level...

The training from Simple Interact was wonderful. They were always there for us when we started. The...

We deal with patients who need to fill out a lot of forms up front, and we want patients to fill out...

Simple Interact rates at the top in my book. Simple Interact has been proactive in developing...

The ROI with Front Office Automation Platform is definitely positive, especially with the increased...

One factor that goes into the question of whether I plan to continue to use Simple Interact's system...

Simple Interact is constantly improving the product based on what customers are saying and where...

Our EHR vendor offers some of the things that Simple Interact does, but that vendor does 80%–85% of...

The training was all virtual. We've done superuser training, train-the-trainer training, and...

Simple Interact keeps us up to date on support tickets, and I really like that. With a lot of...

I can't even think of an area where I would score Simple Interact less than a perfect score because...

When Simple Interact comes out with new functionality, they don’t lump it into their regular...

I'm always recommending Simple Interact to people. I tell them how the vendor is willing to work...

I should be able to come up with something negative about Simple Interact because they can't be 100%...

I would definitely buy Front Office Automation Platform again, and it’s part of our long-term plans...

It's so easy to enter support requests. I can email or call Simple Interact, or I can log in and log...

Front Office Automation Platform is tailored to our needs. It’s built to communicate exactly the way...

The training was virtual, and there were team meetings where there was a give-and-take and live discussion....

Simple Interact answers us very quickly. They have a ticketing system. Typically, you email their...

Simple Interact is very hands on, and even one of their senior leaders joins calls as needed. We’ve...

I'd like to see Simple Interact improve their two-way texting communications and the ability to...

Simple Interact's pricing is very fair for the work they do.

If someone were considering Simple Interact, I would tell them they should go for it. Simple...

Front Office Automation Platform is a little more developed, and it is a more consistent product....

Simple Interact is responsive, and they’re pretty on top of it when it comes to new features. I deal...

Simple Interact could give a little more training in real time for our front-office personnel who...

Simple Interact is super timely and responsive, and they are willing to do and try anything we ask....

Having a patient collection platform like Front Office Automation Platform allows us a little more...

The solution has made patient intake much easier. It has a seamless flow directly into our EHR, and...

Simple Interact offers individualized training and is willing to schedule one-on-one sessions with...

Simple Interact’s customer service is excellent. They follow up on any issue, and because we work in...

We definitely get our money's worth with the solution. It is so much cheaper than other platforms.

We utilize Front Office Automation Platform for our new patients, and it pushes new patient...

We love the team members at Simple Interact. They are very responsive. If we need anything or if we...

We know that Simple Interact has additional tools that we would really like to implement. We have...

The implementation of Front Office Automation Platform went very smoothly. The Simple Interact team...

Simple Interact fully understands our role and the many directions that we are pulled in on a...

The team at Simple Interact is so helpful and engaging. They work with every problem we face and...

With the Front Office Automation Platform, patients receive text messages that guide them through...

Simple Interact has been very transparent with us. When we have requested customized features, the...

Our rates with Simple Interact are reasonable. There is a charge for developing new features and...

We haven't had any new training recently because it has been quite some time since we implemented...

I was never really trained on the system, but I assume training was done when it was implemented. In...

I’m assuming the system works well. It serves up a survey for the patients in our clinics and...

The cost seems to be very reasonable for what the system does and how well it works. The vendor is...

The system seems like it does a very good job. But I don’t know what other things are out there and...

Simple Interact can tailor some intake systems to each client. While they may have 10 of a certain...

I'm an analytics nerd, and I know there are more things that Simple Internet can do with the...

Simple Interact does training with us online, and if we need more people trained, or we ask to have...

Simple Interact meets with us on a regular basis and figures out ways to integrate things that we...

We have seen an increase in patients doing their paperwork electronically with Front Office...

I would like a simple way for patients to pay their bills when they check in for an appointment on...

One of the things I see happening is that our EHR vendor is starting to add things to the EHR that...

Simple Interact is wonderful to work with, and they are very accommodating. They listen to needs. If...

Simple Interact has implemented things within all the timelines, and they have done the integrations...

It would be helpful if Simple Interact offered more on-site training. The difficulty of doing remote...

We use Front Office Automation Platform more as a standalone product, although it does integrate...

The one holdup is that it would be nice if Simple Interact were certified to provide the CMS patient...

The outcome we have seen with Front Office Automation Platform is that our Google ratings have gone...

I have already recommended Front Office Automation Platform to others. I talk about how quickly...

We never have any issues with Front Office Automation Platform. Simple Interact’s upgrades seem to...

When we asked Simple Interact to make an update to their software, they got back to us right away...

Simple Interact is constantly looking for ways to innovate and provide more solutions to support...

We added a part-time person, and when we approached Simple Interact about adding Front Office...

We haven't had to do training lately on anything, but from my experience, Simple Interact's training...

Front Office Automation Platform is super easy to use. The name kind of speaks for itself, and I...

The workflow in Front Office Automation Platform is not intuitive. Even with as long as I have been...

With a recent outage, Simple Interact sent out an email before we even knew there was an issue....

The price point for Front Office Automation Platform is very reasonable. The results far exceed the...