SmarterPrebill Commentary

Filtered view: All

SmarterDx made some promises that weren’t able to be kept, like the level of flexibility with the...

The training from SmarterDx was straightforward and good. I really like that we can send a support...

In the beginning, we had a lot of changes and handoffs between the people from SmarterDx assigned to...

I want SmarterPrebill to do more than it does and to have more flexibility. There are a lot of weird...

The CDS team also interacts with SmarterPrebill. But when we involve the CDS team, the way that the...

I’m hearing SmarterDx talk about developing SmarterPrebill to do other things, like being able to...

SmarterDx is transparent. When they are launching a product or a module, they give us a testing...

SmarterDx has been very accommodating with my requests. They don’t just give me the surface-level...

I still think SmarterDx needs to refine their product. The AI suggests a lot of things that aren't...

SmarterDx's training is actually really good, and SmarterDx's support is excellent. They really...

SmarterDx really does listen to requests regarding the things that we would like to see with...

SmarterPrebill works. There's still room for improvement when it comes to filtering what we want to...

SmarterDx is very responsive to recommendations and improvements, and they have been really willing...

Maybe if we didn't have so much volume, our lives would be easier, but I think we would choose...

The revenue impact of SmarterPrebill for our site alone has been nice. I would recommend the...

SmarterPrebill is not a hard tool to use by any means. It's very user friendly. With the way the...

SmarterPrebill is never going away. We're bringing in a lot of money because of it. I know everybody...

We have concerns, but I think the vendor is working on them. For example, for Medicaid cases, the...

Thinking about the vision and the road map, I think SmarterDx is going to have its fingers in a lot...

I love SmarterPrebill. It's been great. All the people I work with are very responsive if I have...

It's been manageable to work with the solution. When we first started, I think the technology was...

SmarterPrebill is becoming a pretty intuitive system as SmarterDx gets stronger. Having had the...

One thing that bothers my team is that when we look at the list of patients or the list of records...

I am not a fan of SmarterDx's reporting. When I look at the metrics and say my team member wanted to...

From the customer service aspect, anytime we've had an issue, SmarterDx is extremely responsive, and...

SmarterPrebill has been beneficial. We've definitely learned about different diagnoses that we...

It's probably not possible, but I would like SmarterPrebill to look at a little more within our EHR...

SmarterDx uses a secure messaging system, and I get that in our HIPAA-compliant world, but it can...

SmarterDx wants to hear our pain points. They want to know what to solve for next. We started out...

We get great outcomes with SmarterPrebill. We are continuing to see a strong return on investment...

SmarterDx’s training is very easily understood. The vendor is so flexible. We actually had somebody...

We have a lot of Medicaid APR in our state, but SmarterDx's technology is a little bit more specific...

With SmarterDx, there are issues at times. We are working with them in a certain area, and sometimes...

I can guarantee millions of dollars a year from SmarterDx, so they are a good safety net to have....

With SmarterDx, the process is about timing and whether I found the coverage or they did, and there...

Prior to kickoff, we met with SmarterDx to define our scope and talk about who needs to be involved...

We would like to have a little better integration with our EHR just to make the processes a little...

One thing that was lacking a little was SmarterDx's reporting. It was excellent to demonstrate...

SmarterDx is definitely an evolved AI product. It does well at recognizing triggers and actual...

The very first time we ever considered SmarterDx, we actually met with some of the higher-ups, and...

Overall, SmarterDx was the best third-party AI software product I have ever been a part of...

I have been involved with many AI systems that require feedback from users to help the AI improve...