SmarterPrebill Commentary

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Regarding charges, the SmarterDx calculation is sometimes different. It's transparent in terms of...

Most people would look at SmarterPrebill as an automation that would help them reduce staff or...

SmarterDx may be part of our long-term plans. Epic is developing some workflows that are similar,...

Some of the things that we have had to ask for from SmarterDx around reporting should have already...

We can’t get to everything. SmarterPrebill greatly enhances our ability to look at all our charts...

We've had a significant financial impact from using SmarterPrebill. We've continued to increase on...

We have a contingency-based contract based on a percentage of the revenue SmarterPrebill brings in....

SmarterDx has been spending a lot of time working on their reporting capabilities. It's not that...

SmarterDx’s road map is impressive. I've seen that they want to be throughout the revenue cycle...

One thing I've seen with SmarterDx throughout our relationship with them is that they have grown...

We've been assigned different product managers through SmarterDx’s growth, and we've had that person...

SmarterDx’s tool works a little different than other documentation tools. It is prioritizing chart...

The post-go-live support has been extremely robust, and SmarterDx has been very willing to meet with...

We spent a really long time vetting a tool that we wanted to choose, and once we made the decision...

We have contacts we can reach out to when we have questions or issues. I also talk with my customer...

SmarterPrebill’s reliability is great. Downtime is one of the areas where the vendor really excels....

We built SmarterPrebill exactly how we wanted. The team reports to me, so we did it without having...

The analytics suite at the time of our implementation of the solution was lackluster. We have been...

As our organization implemented CMI-adjusted admission staffing models and other initiatives, we...

We work mainly through one person from SmarterDx. My main criticism is that I feel like it takes...

By using SmarterPrebill, we've seen an increase in reimbursement value. However, there is a high...

SmarterPrebill is definitely meeting the goal of improving whether we get reimbursed. Obviously, we...

With SmarterDx, we are having issues with response times regarding invoice discrepancies. We ask a...

SmarterDx has a couple of fields that are critical to our reporting. We had some issues where the...

By using SmarterPrebill, we have definitely improved our coding and CDI queries to the physicians,...

SmarterPrebill mainly looks at cases that our CDI team has seen or reviewed and offers suggested...

SmarterPrebill is a good AI tool. It offers our CDI team the opportunity to identify conditions they...

The customer service with SmarterDx is probably the best I've had with any vendor. If we submit a...

We would like SmarterDx to focus on making SmarterPrebill more customizable for organizations,...

The one area where SmarterDx could do a little more, and they have said they are working in this...

SmarterDx has done a good job of being responsive. The integration has been going very smoothly....

SmarterPrebill has a crisper, brighter presentation. It is cleaner and easier for the user to...

SmarterPrebill was the easiest system to implement that I have ever experienced. SmarterDx led us...

We started using SmarterPrebill because we knew our other solution didn't cover all condition...

The one thing that SmarterDx could improve is their reporting, and they say that they are working on...

Our returns have been much higher than anticipated with SmarterPrebill, and we are shocked....

SmarterPrebill is part of our long-term plans, much to the chagrin of our VP. We pay SmarterDx a...

I've heard rumors that SmarterDx is trying to develop higher-end tools and maybe an outpatient CDI...

The one thing that has really kind of irked my team is that SmarterDx has been growing steadily....

In SmarterPrebill, the algorithm is pretty good. The one thing that's a big drawback is that there...

With SmarterDx, we exceeded our ROI in just a few months. I recommend the solution. I usually tell...

SmarterDx is pretty good at solving issues. We can't always tell whether there is an internal issue...

I think that what happens with SmarterDx’s reporting is that we want to have things in multiple...

SmarterPrebill serves as a safety net for us because we aren't able to get to every chart...

When we went live, the training for SmarterPrebill was a PowerPoint, and because we're a bunch of...

I think our agree rate is pretty high. Some of the cases are disagreed on by either the coder or the...

From a physician education perspective, if we find an error that is repeatedly being flagged by...

Working with SmarterDx's team is going very well. I have no complaints there. We had a lot of asks...

The limitation of SmarterPrebill is primarily in the inpatient area. It doesn't do much in the ER or...

Last year, we delivered about millions of dollars in net benefit because of SmarterPrebill's impact....

The workflow benefits are sometimes ignored, but the sheer amount of data we have these days in the...

My experience with SmarterPrebill has been great. It was a phased rollout. On a summary level, it...

For a coder, SmarterPrebill is a life-changing tool for reviewing things. It will ingest the...

SmarterDx made some promises that weren’t able to be kept, like the level of flexibility with the...

The training from SmarterDx was straightforward and good. I really like that we can send a support...

In the beginning, we had a lot of changes and handoffs between the people from SmarterDx assigned to...

I want SmarterPrebill to do more than it does and to have more flexibility. There are a lot of weird...

The CDS team also interacts with SmarterPrebill. But when we involve the CDS team, the way that the...

I’m hearing SmarterDx talk about developing SmarterPrebill to do other things, like being able to...

SmarterDx is transparent. When they are launching a product or a module, they give us a testing...

SmarterDx has been very accommodating with my requests. They don’t just give me the surface-level...

I still think SmarterDx needs to refine their product. The AI suggests a lot of things that aren't...

SmarterDx's training is actually really good, and SmarterDx's support is excellent. They really...

SmarterDx really does listen to requests regarding the things that we would like to see with...

SmarterPrebill works. There's still room for improvement when it comes to filtering what we want to...

SmarterDx is very responsive to recommendations and improvements, and they have been really willing...

Maybe if we didn't have so much volume, our lives would be easier, but I think we would choose...

The revenue impact of SmarterPrebill for our site alone has been nice. I would recommend the...

SmarterPrebill is not a hard tool to use by any means. It's very user friendly. With the way the...

SmarterPrebill is never going away. We're bringing in a lot of money because of it. I know everybody...

We have concerns, but I think the vendor is working on them. For example, for Medicaid cases, the...

Thinking about the vision and the road map, I think SmarterDx is going to have its fingers in a lot...

I love SmarterPrebill. It's been great. All the people I work with are very responsive if I have...

It's been manageable to work with the solution. When we first started, I think the technology was...

SmarterPrebill is becoming a pretty intuitive system as SmarterDx gets stronger. Having had the...

One thing that bothers my team is that when we look at the list of patients or the list of records...

I am not a fan of SmarterDx's reporting. When I look at the metrics and say my team member wanted to...

From the customer service aspect, anytime we've had an issue, SmarterDx is extremely responsive, and...

SmarterPrebill has been beneficial. We've definitely learned about different diagnoses that we...

It's probably not possible, but I would like SmarterPrebill to look at a little more within our EHR...

SmarterDx uses a secure messaging system, and I get that in our HIPAA-compliant world, but it can...

SmarterDx wants to hear our pain points. They want to know what to solve for next. We started out...

We get great outcomes with SmarterPrebill. We are continuing to see a strong return on investment...

SmarterDx’s training is very easily understood. The vendor is so flexible. We actually had somebody...

We have a lot of Medicaid APR in our state, but SmarterDx's technology is a little bit more specific...

With SmarterDx, there are issues at times. We are working with them in a certain area, and sometimes...

I can guarantee millions of dollars a year from SmarterDx, so they are a good safety net to have....

With SmarterDx, the process is about timing and whether I found the coverage or they did, and there...

Prior to kickoff, we met with SmarterDx to define our scope and talk about who needs to be involved...

We would like to have a little better integration with our EHR just to make the processes a little...

One thing that was lacking a little was SmarterDx's reporting. It was excellent to demonstrate...

SmarterDx is definitely an evolved AI product. It does well at recognizing triggers and actual...

The very first time we ever considered SmarterDx, we actually met with some of the higher-ups, and...

Overall, SmarterDx was the best third-party AI software product I have ever been a part of...

I have been involved with many AI systems that require feedback from users to help the AI improve...