HOPITAL MANAGER (Global) (France Only) Commentary

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I know Softway Medical is still innovating to some extent, but it doesn’t feel that straightforward....

We send a very large number of requests to the vendor's support people, but our requests are not...

When it comes to integration, we're often dealing with people from Softway Medical who are both the...

Overall, HOPITAL MANAGER does meet our needs, apart from agenda issues and some other points....

With Softway Medical, I feel there’s a lack of transparency around costs that are consistently very...

I think two or three years ago, we probably would have given a higher score for the strength of...

Whether I would buy HOPITAL MANAGER again is not that straightforward, really. It's not a definite...

We have two major issues. The first relates to our rehabilitation services. The solution currently...

When training is delivered, Softway Medical knows the system, so the training is based on how they...

If I had to buy an EHR again today, I wouldn't choose HOPITAL MANAGER. The main driver is its...

HOPITAL MANAGER meets almost all of our local requirements. In terms of the EHR piece, the main area...

We're still working through our share of challenges and successes. Our situation with the solution...

When it comes to the partnership with HOPITAL MANAGER, the rating is good. However, when it comes to...

The issue we have with the vendor's support is that when we contact Softway Medical for effective...

We’re paying too much for HOPITAL MANAGER. We get improvements to the EHR in the form of new modules...

My recommendation of HOPITAL MANAGER would really depend on the organization and its constraints. We...

When we chose Softway Medical, they were the vendor that met the largest number of requirements in...

On the development side, regarding office tools and the prescribing module, we are a bit struggling...

I would tell another organization that is looking to change that their EHR system depends on the...

I'd rate my return on investment just above the middle of the road. I need to see more...

Overall, the regulatory side is well covered by HOPITAL MANAGER because it's mandatory. The areas...

Things with HOPITAL MANAGER and Softway Medical are going very well, even though there are still...

Softway Medical has opened an innovation laboratory. We were contacted by the innovation laboratory...

Our new project manager with Softway Medical is truly excellent. We’ve had this person for a while...

We always hope HOPITAL MANAGER will be less expensive. But we still purchase it because it is good.

Softway Medical’s training was not as good as the training we have gotten from other vendors. We had...

The biggest opportunity for product improvement is technical enhancements to the underlying platform...

What I like most about this product is its day-to-day usability.

The vendor could improve my experience as a customer by making system configuration and...

The vendor’s main strength is their versatility.

What I like most about the product is its user-friendly interface, ergonomics, and interoperability.

In terms of product improvement, Softway Medical could strengthen the interoperability between...

The vendor's main strengths are the breadth of the application coverage and their investment in...

The vendor could improve my customer experience by simplifying ticket management with the delivery...

Overall, things are okay with HOPITAL MANAGER, and it has a good database. However, in the last few...

I wouldn’t choose HOPITAL MANAGER again because I have used another software program at a different...

I haven’t received much training. We received a small amount of training when we first started with...

There are a lot of good things, but there is also a lot that still needs to be improved in HOPITAL...

One area in HOPITAL MANAGER that could be easily improved is the ability to copy and paste text in...

Last time I contacted Softway Medical’s support team, they responded quickly. We have someone...

HOPITAL MANAGER already provides us with a lot of information, but there are some areas for...

Softway Medical could have a more efficient office suite and a prescription module worthy of the...

Softway Medical's strength is that they have a road map that closely follows regulatory...

Local needs, from a French perspective, would be everything related to Mon Espace Santé. EHRs must...

Generally, upgrades with Softway Medical are positive, but it is still a critical phase for digital...

HOPITAL MANAGER has been integrated well. Softway Medical is still committed to innovation. We see...

Softway Medical needs to improve the quality of each version, and they should also check that...

The initial training for HOPITAL MANAGER is okay, but the continuous training is not so much. That...

When HOPITAL MANAGER was designed, Softway Medical made choices that can no longer be changed today....

Softway Medical’s support team is middle-of-the-road. I think this is due to instability; when the...

Things with HOPITAL MANAGER have been the same in the last few years. I can’t say that the solution...

With HOPITAL MANAGER and other software programs, the choice of tool must be based on the specific...

We have challenges related to the state and the public sector. Our desired changes are for the...

Softway Medical's strengths are the dynamic editor and the fact that they are close to their...

One strength of HOPITAL MANAGER is that it meets the regulatory requirements of the Ségur framework?....

Softway Medical's main opportunity for improvement would be addressing the remaining needs that have...

When we have upgraded HOPITAL MANAGER, there have been issues with patient names being mixed up....