HOPITAL MANAGER (Global) (France Only) Commentary

Filtered view: (France)

We’ve had the solution live for a while in some departments, but it hasn’t been rolled out...

In general, things are going well, but we are still waiting for quite a few developments. The...

In the EHR, certain regulations aren't yet clearly implemented. We expect a lot from Softway Medical...

The system meets most of our local needs, but there are still many expectations around things that...

The partnership aspect is still lacking. Softway Medical still feels too much like a vendor and not...

The system works well overall. I haven’t received any negative feedback. When we ask for support,...

I still have major functional expectations in this care setting. Softway Medical is well aware of...

We have invested heavily in this tool, so we need to have a return on investment. Users need the...

The vendor has an impressive sales force, and when we ask for resources, they provide them. I...

Partnership is very important to me. We need regular exchanges among users and with the vendor’s...

To improve our experience as a customer, the vendor could create a user group or community. They...

The biggest opportunity for improvement is the office and document management functionality, as...

The vendor's strength is their broad functional coverage across a wide range of capabilities.

What I like most about HOPITAL MANAGER is its design and reliability.

Softway Medical's strength is the ability to listen to customers.

What I like the most about HOPITAL MANAGER is the breadth of functionality and its modern architecture....

Opportunities for improvement in the solution include the exploitation of data and AI. Another...

We have a highly regulated profession, so the HOPITAL MANAGER tool must adapt to the law, rules,...

With HOPITAL MANAGER, perhaps an additional level of reliability would be beneficial. It is...

Generally speaking, things are going very well with HOPITAL MANAGER. There are no concerns. I...

We have more or less resolved most of the infrastructure issues. We need to bring efficiency and...

With HOPITAL MANAGER, I would say there is an element of agility, meaning we need to move faster on...

A challenge we have with HOPITAL MANAGER is primarily the overall economic model. If we were a bank,...

I know Softway Medical is still innovating to some extent, but it doesn’t feel that straightforward....

We send a very large number of requests to the vendor's support people, but our requests are not...

When it comes to integration, we're often dealing with people from Softway Medical who are both the...

Overall, HOPITAL MANAGER does meet our needs, apart from agenda issues and some other points....

With Softway Medical, I feel there’s a lack of transparency around costs that are consistently very...

I think two or three years ago, we probably would have given a higher score for the strength of...

Whether I would buy HOPITAL MANAGER again is not that straightforward, really. It's not a definite...

We have two major issues. The first relates to our rehabilitation services. The solution currently...

When training is delivered, Softway Medical knows the system, so the training is based on how they...

If I had to buy an EHR again today, I wouldn't choose HOPITAL MANAGER. The main driver is its...

HOPITAL MANAGER meets almost all of our local requirements. In terms of the EHR piece, the main area...

We're still working through our share of challenges and successes. Our situation with the solution...

When it comes to the partnership with HOPITAL MANAGER, the rating is good. However, when it comes to...

The issue we have with the vendor's support is that when we contact Softway Medical for effective...

We’re paying too much for HOPITAL MANAGER. We get improvements to the EHR in the form of new modules...

My recommendation of HOPITAL MANAGER would really depend on the organization and its constraints. We...

When we chose Softway Medical, they were the vendor that met the largest number of requirements in...

On the development side, regarding office tools and the prescribing module, we are a bit struggling...

I would tell another organization that is looking to change that their EHR system depends on the...

I'd rate my return on investment just above the middle of the road. I need to see more...

Overall, the regulatory side is well covered by HOPITAL MANAGER because it's mandatory. The areas...

Things with HOPITAL MANAGER and Softway Medical are going very well, even though there are still...

Softway Medical has opened an innovation laboratory. We were contacted by the innovation laboratory...

Our new project manager with Softway Medical is truly excellent. We’ve had this person for a while...

We always hope HOPITAL MANAGER will be less expensive. But we still purchase it because it is good.

Softway Medical’s training was not as good as the training we have gotten from other vendors. We had...

The biggest opportunity for product improvement is technical enhancements to the underlying platform...

What I like most about this product is its day-to-day usability.

The vendor could improve my experience as a customer by making system configuration and...

The vendor’s main strength is their versatility.

What I like most about the product is its user-friendly interface, ergonomics, and interoperability.

In terms of product improvement, Softway Medical could strengthen the interoperability between...

The vendor's main strengths are the breadth of the application coverage and their investment in...

The vendor could improve my customer experience by simplifying ticket management with the delivery...