360 Encompass CDI Commentary

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I would not purchase 360 Encompass CDI again because I don't like the reporting or the...

Every time Solventum added something, it cost more money. They didn't have a package that clearly...

With 360 Encompass CDI, we have to put our own information in there. It doesn't do a lot to help us.

When Solventum broke away from 3M, their customer service suffered significantly. It went to hell. I...

The strength of 360 Encompass CDI is that the overall tool itself is good.

Unfortunately, the person who had my position before me didn't know how to run reports in 360...

Solventum did great training. I've always thought they were really good. Compared to other vendors,...

Sometimes I feel like Solventum's invoicing is opaque and confusing.

Solventum's solution has everything it needs to better prioritize our work in clinical documentation...

The last couple of years have been a little rough with Solventum. They have changed their structure...

We put in multiple enhancement requests when we first went live with 360 Encompass CDI. I got an...

The best thing about 360 Encompass CDI is that it’s cheap. Even though it's cheap, the amount of...

Prioritization is probably the best thing Solventum does.

For training, Solventum basically refers us to their education center, but they have a lot of...

There are many things that 360 Encompass CDI does not do well. 360 Encompass CDI is not evolving,...

360 Encompass CDI is definitely not part of our long-term plans. Epic is going to take its place in...

Solventum’s support is sometimes slow. It takes a lot to get in contact with the support people and...

With the prioritization of chart reviews and documentation, we can customize the solution, but the...

What’s going well with 360 Encompass CDI is that I really like that the CAC is embedded into our...

The prioritization of chart reviews and documentation seems to be going pretty well. The tool is...

Solventum continues to make changes and change who is supporting us. In the gray zone between the...

We are still in the learning and training phase when it comes to using the reports in the system....

I would buy 360 Encompass CDI again. There are challenges, but it is the market leader in this area....

When Solventum tries to bundle and package their products or, rather, when we ask them to bundle and...

For organizations where coding and CDI teams work closely together, there needs to be more...

Solventum does try to partner with us, or they’ll give us the impression that they’re trying to...

What Solventum tends to do is create entirely new products rather than continue developing and...

360 Encompass CDI’s biggest strengths are the query templates. They are nice to have and are pretty...

I wish the solution allowed you to drill in and prioritize cases by payer versus just financial class....

We do not see reports from Solventum in the format that we like. We pull reports to obtain some...

360 Encompass CDI is an effective way to review records. When we can have the codes flow in the way...

If an organization were smaller and didn't have as much to review, or if they were starting with...

Going through the Solventum training was traumatizing for our CDI team. We had people retire because...

When we put in an enhancement request with Solventum, it takes a long time for anything to be...

We do not use Solventum’s prioritization tool. We look at all payers and all DRGs, and we need...

Some of the enhancements that Solventum has made have created problems for us. The clinical...

If 360 Encompass CDI worked as designed, it would actually be quite good, but there are better tools...

I have upcoming meetings with Solventum soon, and they're all about support, because we've gotten to...

The role of CDI has evolved; there's a big portion of CDI that lives in that post-discharge,...

The 360 Encompass CDI prioritization of chart reviews and documentation is a heavy lift on our side....

Solventum needs to go back to the drawing board. The training is easy to get through. We figure...

We started pulling Solventum's reporting ourselves and validating what they have. They have...

There are things that I would expect an NLP engine or an AI piece to be able to pick up that the...

The reporting isn't as accurate as the vendor wants us to believe it is. Customers should be aware...

I've been in the CDI space a long time, and Solventum has always been there because they are the...

The system has strong basic features. Evidence sheets are good for prioritization, but they...

Solventum needs to focus on the solution's reporting and their customer service. Right now, the...

Depending on the individual CDI specialist, they might prefer reviewing things in our EHR rather...

The main strength of 360 Encompass CDI is its prioritization. We also like some of the reporting...

The reporting in 360 Encompass CDI is not very customizable. I don't like the layout of it. I don't...

We can go online for training from Solventum, so a lot of it is self-directed. We can go out and get...

Solventum is the leader for CAC and all that. So far, they have been a really good partner as far as...

We had to go back to Solventum because we had been paying for something for a while that we didn't...

360 Encompass CDI is not interoperable with our EHR bidirectionally. The barrier to buying 360...

The vendor has this weird thing that they do called an enhancement request, and there's not a lot of...

360 Encompass CDI is well known to our team. It has a robust resource feature where we can get all...

Solventum’s strength is their consistency. What would keep us using third-party tools versus Epic's...

Some pieces of 360 Encompass CDI feel a bit aged. But I know Solventum is updating their code, and I...

The integration of 360 Encompass CDI with Epic is pretty seamless. Beyond that, we also have direct...

We have our own IT analyst for Solventum, and they coordinate with the vendor. That is nice because...

If someone came to me wanting advice about Solventum, I would make sure that they are very clear...

Solventum’s reporting for CMI is not always correct.

One problem with Solventum is that it’s a gamble whether we get a good client success person.

Everything we want to do in 360 Encompass CDI is an added cost. I'm not sure what the solution...

Solventum does a good job with reporting productivity. 360 Encompass CDI is the Cadillac of all...

Solventum could improve the reporting and analytics in 360 Encompass CDI. The analytics contain a...

The training was supposed to take several days. But Solventum only provided general information and...

Solventum has many updates in 360 Encompass CDI, and there is a lot of information in the system....

We've met with Solventum about the CMI report in general because it is not comparing to what another...

Pricing is crazy, and Solventum charges for every little thing.

One problem with 3M is that they own the APR-DRG grouper. If we want licenses, they are required to...

It takes forever for Solventum to generate a solution, and that's a problem. We work in...

The strengths of the solution are that it is developed for healthcare, and it has most of the...

We might not continue with 360 Encompass CDI. Right now, we are evaluating our options and how many...

I would like a little faster service with Solventum.

When it comes to support from Solventum, some of it is unknown in terms of what is within their...

360 Encompass CDI is a strong product with EHR integration. The CDI product makes it fairly...

I think Solventum's biggest weakness from our perspective over the years has been the technical...

I'm not saying that we are going to look to replace or sunset any of our Solventum products right...

Solventum worked with our teams and set up the training program according to our needs. Solventum is...

Solventum has been very flexible with us in terms of our needs from a leadership perspective....

I think Solventum's system is overpriced, but it is overpriced because it is probably the best show...

Solventum works with customers and their suggestions very well. We have had a couple of...

The thing that I find frustrating about 3M is their reports. I get what I need out of them, but they...

Solventum really works with us on training. One of their employees in particular is an absolute...

We have to do our own procedural and fracture coding in most cases because 360 Encompass CDI is not...

The 360 Encompass CDI tool works very well. I would like additional capabilities around quality...

There are still gaps that prevent full utilization and require workarounds in 360 Encompass CDI....

On the quality side of 360 Encompass CDI, we are not yet fully utilizing the tool, though there is...

Our Solventum customer representative is very responsive and receptive to my questions and requests,...

We are figuring out a way to use Solventum's enterprise workflow. That has a much more user-friendly...

Solventum is fantastic with requests. That is the reason we partner with them so much. They are very...

Solventum's philosophy has been to not constrain us from using the system for other purposes. We...

360 Encompass CDI's biggest strength is that we can prioritize things in it. That is in our control....

We had to work with Solventum really closely during the implementation of 360 Encompass CDI, and...

360 Encompass CDI started out a bit rocky, but now it is okay. We had to do a lot of interfacing,...

The system's quality is good when it is working. Solventum maintains their products where they are,...

Solventum's products are good when they work, but they are always plagued with issues.

Solventum offers integration options, but those aren't meaningful to us. As much as the product...

We have pain points with Solventum, but we like the vendor. Our account manager is good. However, in...

Solventum has really slipped with the implementation of their upgrades. The vendor has had to...

360 Encompass CDI is easy to use. That is why we are still using it. The system does a good job with...

I love the fact that CDI folks can see the codes in 360 Encompass CDI; that is unusual for a CDI...

Solventum is pretty helpful with 360 Encompass CDI, even though they have had a lot of changes with...

Every single time users open 360 Encompass CDI, it updates naturally. It is the slowest application...

I would buy 360 Encompass CDI again. 3M is probably one of the only players in town anyway; we don't...

Pretty much everything is included with 360 Encompass CDI, as it should be, because we pay enough...

Pretty much anything we do with 360 Encompass CDI, we have to pay for training. Solventum is not...

We have a Solventum client success manager, but I don't go to them for issues because every time I...

There is room for improvement. Solventum has training courses out there. I would like to see some...

Documentation and chart review with Solventum are good. I like the fact that with 360 Encompass CDI,...

Solventum sends us emails to tell us of known product or system issues.

We have made several data requests over the years, and while we are often told by Solventum that...

The rollout of the prioritization feature in 360 Encompass CDI has been very positive, and...

Solventum isn’t fully leveraging AI yet; 360 Encompass CDI is still mainly rules based with some NLP...

I’m hopeful that things will improve now that the vendor has transitioned to Solventum, but...

We went to the cloud with 360 Encompass CDI, and there has been some slowness there. The person who...

Solventum does a really good job with CDI training. They have a good library and repository.

Solventum phased out their reporting structure and went to this enterprise thing. It didn't feel...