CDI Collaborate Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
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User Commentary
Culture, Relationship, Product
We have no issues with the product; it works as it should. There is quick troubleshooting when...
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Relationship
One of my biggest problems is that Solventum’s support is not the greatest. When the vendor was a...
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Product
CDI Collaborate has definitely been a great product. We didn’t know anything about CDI when we...
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Relationship, Product
I'm not happy with Solventum’s new reporting system. I have complained about it to my contact...
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Relationship
We used to have a regular call with our Solventum account executive, and they went over all of the...
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Product
CDI Collaborate doesn’t interface with anything really. With everything we do in CDI Collaborate, we...
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Relationship
Solventum could improve by providing better responses to questions and giving us a little more...
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Product
I would like to see CDI Collaborate become a little more dynamic, not necessarily with reports but...
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Operations
The implementation and upgrade services for CDI Collaborate have been seamless. We haven't had any...
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Product
CDI Collaborate's biggest strength is its ability to keep track of all of the patients at a facility...
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Product
We have an old EHR, but CDI Collaborate seems to work with it. It is a good tool. CDI Collaborate is...
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Relationship
It would be helpful if there were more interactions between our HIM director and our CDI Collaborate...
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Culture
We have a contract with Solventum that gives us what we need, and we don't get separate bills for anything....
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Product
Solventum has recently updated to a new tool, so things might get better. However, I have seen other...
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Relationship
When we bring forward concerns, Solventum will bring people in to address them. But the vendor is...
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Product
I think CDI Collaborate has done what Solventum said it would do. It is doing the job.
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Loyalty
CDI Collaborate’s reporting is probably why we are moving. Solventum just switched CDI Collaborate’s...
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Loyalty
The plan is that we will not renew CDI Collaborate because of the expense. I have worked with...
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Product
I am not a big fan of CDI Collaborate. It is cumbersome to use, and it could have a cleaner flow....
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Product
What I like about CDI Collaborate is that users can make their own worklists. They can also...
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Relationship
I talk with my product specialist at Solventum regularly, and we go over reports together. Our...
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Product
I would like Solventum to change how the queries in CDI Collaborate are calculated. The way they are...
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Operations, Product
I really do like working with CDI Collaborate overall. It is pretty easy. I love the product. It is...
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Relationship, Operations
Support with Solventum went back and forth for at least a couple of months. The issue ended up being...
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Loyalty
Solventum is not part of our long-term plans because our organization is moving to Epic, and...
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Value
With Solventum, I know that there are costs for additional things.
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Operations
We had some struggles with CDI Collaborate at first, but I don't think we were having those...
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Relationship
When 3M was bought by Solventum, initially, pretty much everything stayed the same. Solventum...
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Product, Value
CDI Collaborate is a fairly easy product to learn. It has a lot of data points for anyone looking to...
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Loyalty
I recommend CDI Collaborate all the time. I will tell organizations that if they don't have a CDI...
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Relationship
Things have gone extremely well with CDI Collaborate for our organization since day one. We receive...
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Product
CDI Collaborate has a dashboard that is really easy to get to. I have a clinical documentation...
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Loyalty, Product
Going with CDI Collaborate from our previous solution was a giant leap into the future, even though...
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Product
CDI Collaborate is easy to use, but it doesn't meet all our needs. We can't send queries with the...
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Value
We got what we paid for with CDI Collaborate, and our organization is not going to pay for anything...
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Relationship
The support at Solventum has been a struggle. I don't like the way that the support people send us...
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Operations
Solventum had a lot of turnover during our go-live, so it was very frustrating to add a different...
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Relationship
Our contact person from Solventum is like family to us; we really love them. They are seriously...
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Value
CDI Collaborate is a pretty good product. It is definitely better than what we had before, which was...
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Product
My biggest pet peeve with CDI Collaborate is that when providers don’t answer queries, we have to...
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Loyalty, Relationship
We are not planning on moving away from CDI Collaborate in the near future. Overall, Solventum keeps...
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Loyalty, Relationship
We are still not quite where we need to be to use CDI Collaborate. I think that as we get a bit more...
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Product
I use CDI Collaborate all the time. For the most part, CDI Collaborate is very easy to use, but it...
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Loyalty, Product
We are using a different solution at some facilities. That system is pretty similar to CDI...
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Relationship
Solventum's support team changed to a platform that has been user friendly, and they are trying to...
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Relationship
We have a regular call with Solventum. Even if something happens between calls, I can email...
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Commentary Summary
Comment Type Breakout