CDI Engage One Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
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User Commentary
Operations
A fair amount of the CDI Engage One training is kind of left up to us to do. There wasn't much that...
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Product
On some level, it is good that we have been able to use CDI Engage One to come up with other use...
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Product
CDI Engage One is easy to use and helps new CDI staff with writing queries. The report capabilities...
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Relationship
We are always in contact with Solventum. We have an ongoing engagement with them because we are...
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Product
With CDI Engage One, Solventum has a whole arm of enterprise analytics. We can get reports, but I...
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Loyalty, Product
I intimately know and like CDI Engage One. Down the line, our EHR vendor's CDI solution might...
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Value
We pay a lot of money for CDI Engage One, but our data shows that we have gotten our money's worth.
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Relationship
Solventum could resolve issues more quickly. Right now, I have to start at the lowest level of IT...
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Product
With CDI Engage One, we like the reliability and accuracy, but it is only partially utilized. We use...
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Relationship, Product
Solventum has had a lot of turnover, and things have not been as smooth as they should be.
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Product
The other thing I would also say that has worked well, at least for us, is CDI Engage One's data. We...
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Relationship, Product
Our biggest positive with Solventum has been the level of customization we have. They are very...
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Relationship
The quality of the CDI Engage One software and the integration are both pretty solid. Our main...
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Relationship
I have had recent issues with Solventum and have found them difficult to work with. We are currently...
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Product
There are some issues in CDI Engage One with how providers show up in the drop-down menus when users...
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Product
The electronic query piece for providers in CDI Engage One is pretty straightforward. We had been...
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Loyalty, Operations
When we first got CDI Engage One, it came with a large set of tools. We decided not to continue with...
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Value
Solventum charges separately a lot, but we get nothing.
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Product
Documentation is done through a computer system, and many of the fields in our EHR have structured...
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Relationship, Product
The vendor tries. I don’t know whose fault it is that the program is so clunky. If the system does...
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Product
The product does not work as delivered. Solventum isn’t really live with the solution's CDI...
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Operations
We had a very rough implementation for CDI Engage One. It was challenging to say the least. However,...
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Loyalty
We are not going to continue with CDI Engage One, and we have turned off the majority of its major...
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Loyalty, Value
Our HIM group is down to using a small percentage of CDI Engage One’s functionality. They just don't...
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Product
In terms of interoperability or integration, some of the scheduling parts and integration with...
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Relationship
We have a point of contact at Solventum who we talk to frequently. That person is very responsive,...
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Product
The only downside of CDI Engage One is that it sometimes has issues. It is a very integrated and...
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Product, Value
CDI Engage One has been transformative for our CDI teams. It has made them more efficient in their...
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Operations
Our Solventum contact really did go beyond the call of duty, did a lot of really good training,...
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Product
I don’t know if this was on our side or Solventum’s side, but we didn’t have stakeholder buy-in on...
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Product
CDI Engage One has an evidence sheet that utilizes AI to read patient notes, labs, images, and...
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Product
CDI Engage One is not user-friendly at all. It is very complicated software. It isn't easy to use,...
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Product, Value
We have had a really positive experience with CDI Engage One, and we have achieved a lot of positive...
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Product
The prioritization that is offered for CDI Engage One increases the scores for potential query...
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Loyalty, Product
There are some workflow things that can get confusing in the system. For example, it will sometimes...
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Product, Value
The system helps us to do more without needing to increase our resources. My organization has had...
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Product
The clinical criteria behind CDI Engage One is that we can customize it, and the vendor will assign...
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Loyalty, Relationship
By going through a merger and creating a new company, I think Solventum's intention was to become...
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Product
One of the problems that we have with CDI Engage One is with verifying the things that are being...
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Operations, Product
CDI Engage One is fairly intuitive. Solventum does a really good job of providing a summary for the...
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Product
In terms of enterprise analytics, there are canned reports in CDI Engage One, and there is very...
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Relationship, Operations, Product
One problem is that there is a break with every update for CDI Engage One, and we are not getting...
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Relationship
We have meetings with Solventum's service advisors on a regular basis, so we are able to talk about...
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Relationship
We made a request with Solventum for an item that we wanted in the system. The vendor responded and...
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Relationship, Product
I really like the enhancements that Solventum is making in terms of retrospective reconciliation in...
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Loyalty
We have integration issues between the system and our EHR. We are going to be moving to another EHR....
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Culture
Initially, we partnered with Solventum on a different product, but that product wasn't what...
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Commentary Summary
Comment Type Breakout