Fluency Direct Commentary

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Solventum does a pretty fair to adequate job of training, so there are no real complaints there....

Fluency Direct has some really nice AI tools layered on top of the speech recognition functionality....

When Fluency Direct was with MModal, we didn't have any issues with its capabilities. The system was...

\Solventum could use some AI in Fluency Direct to remove the human factor of the editor.

We have a one-way partnership with Solventum. It's their way or the highway. Initially, things...

Fluency Direct is maybe part of our long-term plan. That all depends on when we get our new EHR. I...

I would buy Fluency Direct again. It works well, and Solventum is very receptive. Their...

We won't need Fluency Direct if we move to eClinicalWorks, so it is possible that the solution won't...

Fluency Direct is just easy. It works well. It does not work well on our interface, but it works...

We are considering leaving Fluency Direct because I use it on a Mac, because of cost, and because I...

When we get a new version of Fluency Direct, we don’t always receive all the right components the...

We do get white-glove service from Solventum. They treat us very well. For example, we have a...

We don’t have an enhancement list for Fluency Direct. There is nothing we’ve asked for that we’re...

The strength of Fluency Direct is in its stability. It is one of those solutions where it just...

My leadership would probably not buy the product again if we had to make a choice. The unfortunate...

Solventum does a good job when we ask for support. I have been satisfied that the vendor is willing...

I do not always know exactly what direction Solventum is moving in, and not all development has been...

I want a clearer understanding of Solventum's technology road map, specifically where Fluency Direct...

There are additional fees for technology developments, and that makes things more difficult when we...

Fluency Direct is primarily a dictation tool, so I speak to it, and it dictates directly into the...

Fluency Direct is fairly expensive. For the level of investment we make and the way the system is...

When we are working in the operating room, we need Fluency Direct because we have to dictate. In...

I don't think Fluency Direct's capabilities are perfect. There are some areas where it could be...

Initially, our IT department was trained, and Solventum would train us as end users. But I have a...

I like Fluency Direct’s ease of use. It is user-friendly. We can individually make customizations....

I rarely need support from Solventum, but when I do, I have an in-house IT support person who is...

Solventum needs to work on their pricing model and develop a strategy to bundle their products....

With Solventum, we have to stay engaged with them to ensure that we have the correct number of...

Solventum is flexible when it comes to contracting. They understood that we are in a transition...

We’ve stayed with Fluency Direct, and it has been very well-liked. It is reliable and user-friendly,...

We would like to see changes with the vendor's website. Since the vendor became Solventum, their...

We typically have an adoption specialist and a technical contact who we can reach out to. Our...

Solventum is trying to get into the AI area. They have some new products where a provider can select...

The system's architecture seems to be a little wonky in that the process of moving someone from one...

The system's dictation is pretty straightforward, even if a provider has an accent. The system picks...

The process of setting up Fluency Direct with some other systems can be quirky. Typically, Solventum...

Fluency Direct meets most providers’ needs. We have the software in many facilities, and I'm just...

Solventum tells us that there is a lot more stuff. We have a certain inpatient EHR vendor currently,...

I feel like my score for Solventum’s development and innovation will change after I see what they...

Solventum gives us everything we need for training. We were familiar with front-end dictation in...

Our adoption specialist is great about helping us get with the technical resources, and they can do...

The partnership is really good. We have cadenced meetings on different topics. I always forget which...

We always get our needs met, but sometimes it can take a while, and sometimes that is not even...

I see reports. There are hundreds of users every month that are using the system, and we use the...

If Fluency Direct goes down or we need to troubleshoot something in the middle of a massive go-live,...

Fluency Direct is definitely worth the money, and I would recommend it to anyone. Compared to...

We have an AI ambient solution for documentation that is going to help us generate our notes so that...

Fluency Direct has been a great product so far.

Fluency Direct is a little slow sometimes. Our providers say that there is a delay with completing...

Solventum hasn't been very innovative with Fluency Direct, so I don't know what more I would expect...

We have a good salesperson who comes on-site. If certain providers are having issues, the...

Our CMIO has been looking at other solutions. They know what it is like to be a provider, and they...

Fluency Direct doesn’t have the capability that another solution does. The AI component is not...

Solventum is really good with pricing. They know that our road map is to replace the solution, but...

When Fluency Direct was still part of MModal, the support from the vendor was really good. Since 3M...

Fluency Direct is maybe part of our long-term plans. Right now, we have an ambient speech solution...

Solventum's training program is one of the best out there. We have a great partnership with Solventum....

With ambient speech solutions as they are now, it is getting harder to recommend Fluency Direct...

One thing that we really like from Solventum is our very well-built admin portal, where we can...

With Fluency Direct, we have a client person who participates in our regular calls to give us stats...

We eliminated transcription due to Fluency Direct, so I give the solution high marks for receiving...

We had many physicians who experienced issues with the Fluency Direct system. From a financial...

We recently transitioned to a new EMR across the entire health system. As a result, we will most...

We are switching Fluency Direct out for another system. We may need to keep Fluency Direct on...

Solventum really showed up in terms of training for our latest upgrade.

My direct contact person from Solventum is absolutely amazing. They are so quick to respond, and...

Our implementation of Fluency Direct had a long timeline. I was not happy with it. We had to push...

I didn't hear any big complaints about Fluency Direct working as promoted. Our providers haven't had...

We are moving away from Fluency Direct. If I were to compare Fluency Direct to competing systems, I...

We have had significant challenges getting Fluency Direct to work in our environment. In our thin...

Our organization is looking at ambient AI solutions from other vendors and not Solventum. That is...

Fluency Direct is pretty easy to use. We just pick up a microphone and start talking. The people who...

Our users have issues with dictation sometimes. Fluency Direct doesn't understand them correctly. We...

I don't know that we are getting any ongoing training. We get information, and then we train our...

I like the system's ease of use for our end users. The system performs the way Solventum says it...

The cost for Fluency Direct is a lot less than what we would pay for a competing system. That is...

We have regular meetings with Solventum, and Solventum's people are in all of our quality discussions....

I would like Solventum to move the system to the cloud so that its upgrade process can be better....

We have had some networking difficulties with Fluency Direct. We have a lot of EHRs, and we feel...

Fluency Direct is used much more now. It is our main means of dictation outside of radiology. We...

Solventum actually came in recently and went through the training. Most users pick the system up...

I haven't really dealt with Solventum from a support standpoint, but when they have downtime and...

I don't know that we have ever been charged any extra with Fluency Direct.

Fluency Direct is really easy to use. It really does a really good job of recognizing dialects that...

Solventum could have more advertising for Fluency Direct because I only found the solution by...

Our implementation of Fluency Direct did not take very long. We downloaded it and did training, but...

I have been extremely happy with our Fluency Direct transcription. I have worked at several...

For Fluency Direct, we are on a great path to upgrade twice a year, and that worked in our cycle. I...

Solventum avoids charging for Fluency Direct. They are an amazing partner.

We don’t really need training on Fluency Direct. We meet with our representative every week, and...

Things have been going much better with Solventum due to our having more success with adoption...

Solventum doesn't make any promises, but the tool just keeps working. They have hit the end game of...

I have no complaints about Solventum’s pricing. The only thing we ever really do with them is drop...

I have never upgraded Fluency Direct. It updates automatically in the background, and an update has...

The only thing we have integrated Fluency Direct with is our EHR, and even then, it isn't really an...

One doctor said the system didn't work well for them because of their accent, but that was a rare...

The implementation for Fluency Direct was very smooth. In addition, Solventum comes on-site...

Fluency Direct integrates just fine. I haven't seen too much new technology with Solventum, but...

We will be continuing with Fluency Direct for now. We have found a few technical bumps, but Fluency...

We love Fluency Direct. We wish we could stay on it. We would prefer to stay on it. If we hadn't...

I would like to see Solventum work with our EHR vendor to get better integration options. A system...

We are behind on the system's upgrades, but once we do those upgrades, the system will meet a lot of...

Solventum's support has been great. We have standing meetings with our account representatives every...

Fluency Direct's training is very good. When we did our last upgrade for Fluency Direct, it was very...

Fluency Direct meets all of our needs. Solventum provides a very simple way to implement the system....

Fluency Direct is the best dictation product I have seen in my years in healthcare IT.

The implementation team we were given went above and beyond my expectations for support and training...

Our customer service representative is wonderful. I appreciate all their help and assistance.

Our account representative is a very helpful associate in making sure the product works with our...

I don't know if Solventum's training could be any easier. Fluency Direct is pretty straightforward....

Fluency Direct is just an annual subscription, so things are pretty laid out as far as that goes. I...

We just don't really have a whole lot of involvement from Solventum. We really don't hear from...

The value in Solventum is that we buy Fluency Direct from them. We still have the transcription part...

I don't think we have had any issues with Fluency Direct as far as functionality or anything like...

I wouldn't flinch to recommend Fluency Direct as far as what we use. I know there are a lot of other...

With Solventum’s support team, we either make a phone call or open up a website ticket and watch and...

Fluency Direct is simple and easy to use. It only does one thing, but it does it pretty easily. For...

Fluency Direct is probably not part of our long-term plan because as soon as we have ambient...

We have been very happy with Fluency Direct, but I'm just expecting it to be replaced by something...

We are going to replace Fluency Direct. Fluency Direct is overpriced. It takes too long for...

When we originally got Fluency Direct, we were expecting more. It isn't where we want to go, and it...

Fluency Direct is pretty good, but I would like to see better language accent opportunities. I have...

The vendor hasn't really upgraded Fluency Direct for us. I'm pretty sure they have things to offer...