Sonitor RTLS (Hardware & Software) Commentary

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Sonitor was able to figure out an issue we have had for a while that was affecting our RTLS....

My experiences with Sonitor's support have rated very high so far. I haven't had any bad experiences...

Sonitor is absolutely part of our long-term plans. We use Sonitor here to get some of our ratings...

We have expanded with Sonitor a little bit. Now that everything's up and running again after our...

If Sonitor has a vision, I don't know about it. I don't remember the last time I spoke with anyone...

I'm getting no value whatsoever from Sonitor Sense right now. I don't want to completely blame that...

We will be getting rid of Sonitor Sense. It's not meeting our needs at all. We want the RTLS...

The support from Sonitor is amazing. They’re usually not around here, but they've come out a few...

If I call Sonitor with questions, they’re wonderful, but if we just rely on their training alone, it...

Ideally, it would be nice if Sonitor's product had some sort of software so that I wouldn't have to...

The Sonitor Sense software and hardware are pretty good. The solution is really reliable, and I...

I don't think there have been many changes to Sonitor Sense. There was an upgrade that I was...

We have considered trying devices that are not just Sonitor's RTLS tags but also include...

We’ve really enjoyed Sonitor Sense over the years, but we’re always looking to make it better and...

Because we’re an inpatient behavioral health unit, we can’t have traditional call systems in patient...

Sonitor Sense is a very accurate and reliable system because it uses Wi-Fi and ultrasound...

Throughout the year, I hear from Sonitor at least once. They like to touch base, even though they...

Sonitor Sense is part of our long-term plans for now. RTLS is a project that our organization is...

We still use Sonitor Sense in a certain service line as well as in our emergency department, and it...

Sonitor should improve the battery-replacement process in the badge. That should not be something...

Sonitor has addressed some customer concerns in the past by releasing new products. However, we only...

Sonitor Sense is willing to train us on anything that we ask, but a more proactive, structured...

Since we have made a significant investment in Sonitor's hardware, it is difficult for us to take...

From a support standpoint, Sonitor is very responsive. If we need to jump on a call, someone from...

Overall, Sonitor's customer service people have been responsive, but they have been slightly slower...

Sonitor could deliver a strong ROI through asset tracking, but we are not using the system for that...

I would tell someone considering Sonitor Sense that the devices' location accuracy is very strong...

Sonitor Sense is expensive, and the market appears to be moving toward nonhardware-based solutions....

Sonitor Sense's hardware and software are sound, and the vendor's support is great. If we have any...

Sonitor provides training specific to the system's tags, including documentation on effective use,...

Sonitor consistently delivers. Their solution enables functionalities that give units more control...

Sonitor has set us up with a customer service executive that I meet with regularly, and they have...

Sonitor Sense is a reliable product that we trust and have used for a long time. It is kind of...

Whenever we have an issue with Sonitor Sense, Sonitor takes care of it.

The vendor struggles with migrations and has limited flexibility when supporting customer needs. It...

We are working with Sonitor, but when we call their support, there are problems. We don't receive...

Sonitor Sense isn't accurate enough. We have a hard time finding equipment. We use a different...