Filters
Sublimation Cloud Services Commentary
Filtered view: All
Subject Expert
Daniel Zeitner
VP of Engagement
Subject Expert
Daniel Zeitner
VP of Engagement
Log inLog in to see the full dataset.
If you don't have a login, getting started is easy.
Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.
User Commentary
How to read commentary tags
1Comment Tone
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
2Pillars
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
3Evaluation
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
Software
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
Services
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
CISO
Sublimation Health brought some good, solid engineers to the table to help us. We had one little...
CISO
Sublimation Health has done a really good job. I haven't heard any negative complaints about them....
CISO
Sublimation Health has had some growing pains and changes that have created a few challenges. We had...
Commentary Summary
Comment Type Breakout