swyMed Telemedicine Commentary
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Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Manager

Relationship

swyMed is a global company that works for both the East and the West. I would like to see them...

Mar 2024
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Manager

Relationship

We had direct executive input and participation from the vendor. When we have a need, swyMed will...

Mar 2024
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Manager

Relationship, Product

We have some bandwidth-related issues that are mainly driven by the low bandwidth on our site....

Oct 2023
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Manager

Value

We have more than gotten our money’s worth from swyMed. I don’t think we pay them enough. They...

Oct 2023
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Manager

Product

swyMed Telemedicine has been wonderful, and it does meet our needs. It could probably use a GUI...

Oct 2023
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Manager

Relationship

If we see somewhere swyMed can improve their product, we take our suggestion to the team. They are...

Oct 2023
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Manager

Relationship

swyMed will go through the dirty work to uncover a problem, even if it has nothing to do with them....

Oct 2023
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Manager

Relationship

swyMed Telemedicine is tailored to our needs and very adaptable. We have never had an issue that the...

Oct 2023
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Manager

Loyalty, Loyalty, Product, Product

swyMed has a very custom build, so we are the most up-to-date with what we want. The vendor has...

Jun 2023
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Manager

Relationship, Relationship, Product, Product

swyMed does not stand out as meeting all of our needs because they do not support Apple products as...

Jun 2023
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Manager

Relationship, Relationship

swyMed does a great job at support. They are very responsive.

Jun 2023
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Manager

Culture, Culture, Value, Value

With swyMed Telemedicine, we can license all of our providers but only get charged for concurrent...

Jun 2023
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Manager

Relationship

Our experience with swyMed has been good. swyMed is smaller than and doesn't advertise or promote...

Apr 2023
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Manager

Loyalty, Relationship, Product

swyMed needs to continue to improve the product's architecture. The vendor has a product road map,...

Apr 2023
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Manager

Value

Because of what swyMed Telemedicine costs, we are getting bang for our buck. We are surprised the...

Apr 2023
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