swyMed Telemedicine
Filtered view: All

Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship

swyMed has set their own bar, and they have to reach it. The vendor is great at delivering new...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The only problem we have with swyMed Telemedicine is the Wi-Fi. The self-service functionality is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

I hope that swyMed Telemedicine is part of our long-term plans because it is working out very well...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Technology

The application works as described, but the hardware that swyMed provided wasn't the best initially....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The interface of the product is a little dated and more complicated than it needs to be. We have...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

swyMed Telemedicine is meeting our short-term needs. I expect that it would fit into our long-term...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

It is very important that we have really good connectivity for both ends of the process. If we...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Getting our program implemented has been a long road, and swyMed has been very helpful throughout...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The best thing is the ability of our providers to see patients without leaving the hospital. We are...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

The backpacks are expensive, of course, and there are ongoing costs involved if we need a satellite...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Interfacing and Integration

swyMed Telemedicine does not do scheduling, but the system is fully integrated, so the patient...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Functionality and Upgrades

swyMed handles everything for upgrades. I am blown away by them. I would recommend swyMed to anybody...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

ROI / Cost (care and feeding)

Because the system is so good, we have been able to expand our inpatient consults. Initially, we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Given the current landscape, I would say swyMed has the edge in the realm we are using it for....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sales and Contracting

On the front end of our experience, there was definitely executive involvement. Everything that we...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Everything that swyMed charges for is quoted in advance. It is a package deal. They do have...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

When there is a software update, we have had to prompt the vendor to reach out and help us with...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

It does take a bit to understand the product, so there is a bit of a learning curve. That learning...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

swyMed's software was the option that fit the model that we were looking for in terms of telehealth....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

I wouldn't say the software is cutting edge, but it is pretty comparable to Zoom, Skype, or other...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor’s technical support is on point. Our primary tech person has been very supportive, to the...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When things were buggy at first, the vendor quickly worked to push out updates. They fix bugs as...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

We use swyMed's software for unscheduled visits. I would say that scheduled visits are not their...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles