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swyMed Telemedicine
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Schafer Jackson
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KLAS Research & Sales Director - Schafer Jackson
 
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Telehealth Ecosystem 2021: Understanding the Rapidly Evolving Landscape
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User Commentary

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VP/Other Executive

Getting our program implemented has been a long road, and swyMed has been very helpful throughout...

Nov 2021
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VP/Other Executive

The best thing is the ability of our providers to see patients without leaving the hospital. We are...

Nov 2021
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(0)
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VP/Other Executive

The backpacks are expensive, of course, and there are ongoing costs involved if we need a satellite...

Nov 2021
||
(0)
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CMIO

swyMed Telemedicine does not do scheduling, but the system is fully integrated, so the patient...

Nov 2021
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(0)
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CMIO

swyMed handles everything for upgrades. I am blown away by them. I would recommend swyMed to anybody...

Nov 2021
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(0)
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CMIO

Because the system is so good, we have been able to expand our inpatient consults. Initially, we...

Nov 2021
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(0)
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Manager

Given the current landscape, I would say swyMed has the edge in the realm we are using it for....

Oct 2021
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(0)
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Manager

On the front end of our experience, there was definitely executive involvement. Everything that we...

Oct 2021
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(0)
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Manager

Everything that swyMed charges for is quoted in advance. It is a package deal. They do have...

Oct 2021
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(0)
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Manager

When there is a software update, we have had to prompt the vendor to reach out and help us with...

Oct 2021
||
(0)
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Manager

It does take a bit to understand the product, so there is a bit of a learning curve. That learning...

Oct 2021
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(0)
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Manager

swyMed's software was the option that fit the model that we were looking for in terms of telehealth....

Oct 2021
||
(0)
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Manager

I wouldn't say the software is cutting edge, but it is pretty comparable to Zoom, Skype, or other...

Oct 2021
||
(0)
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Manager

The vendor’s technical support is on point. Our primary tech person has been very supportive, to the...

Oct 2021
||
(0)
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Manager

When things were buggy at first, the vendor quickly worked to push out updates. They fix bugs as...

Oct 2021
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(0)
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Manager

We use swyMed's software for unscheduled visits. I would say that scheduled visits are not their...

Oct 2021
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(0)
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Manager

The big reason we originally bought swyMed Telemedicine was that we had the funding and setup to do...

Sep 2021
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Manager

swyMed Telemedicine was inexpensive. It was going to cost us huge amounts of money to get our...

Sep 2021
||
(0)
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Manager

A couple of years ago, we did a lot of visits with swyMed Telemedicine. We were getting to the point...

Sep 2021
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Manager

We integrated the product with our EMR quickly. When we tried to do that with another product, we...

Sep 2021
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(0)
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Manager

swyMed Telemedicine needs to get sexier and more eye catching. It needs a more intuitive interface;...

Sep 2021
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(0)
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Manager

I create most of the documentation for our training for swyMed Telemedicine.

Sep 2021
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(0)
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Manager

We really haven’t used a lot of support. The system just works. Everybody is empowered to solve our...

Sep 2021
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(0)
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Manager

During COVID-19, we saw thousands of patients by the time we were a few months in. That is a lot....

Sep 2021
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(0)
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Director

swyMed Telemedicine is just used for the telemedicine visits between doctors, paramedics, and...

Sep 2021
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(0)
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Director

swyMed has a 24/7 support system that I can call directly to get help whenever I need it. I get a...

Sep 2021
||
(0)
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Director

I can call swyMed's executives just about any time. swyMed is a smaller company, so getting in touch...

Sep 2021
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(0)
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Director

swyMed Telemedicine can pretty much do virtual face-to-face training, and the doctors have fairly...

Sep 2021
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(0)
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Manager

swyMed Telemedicine is a global telemedicine platform. It has always been known for its robust...

Apr 2021
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(0)
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Manager

swyMed is an integration partner of our EMR vendor and a few other vendors. In a provider-to-patient...

Apr 2021
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(0)
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Manager

swyMed needs to work on their marketing and, if anything else, the system's user interface. swyMed...

Apr 2021
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(0)
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Manager

About 90% of our telemedicine activity is driven by swyMed Telemedicine. We use it as the bulk and...

Apr 2021
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(0)
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Manager

The vendor is dedicated to making sure that the system exchanges data across platforms and goes...

Dec 2020
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(0)
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Manager

I would recommend the product to others. The vendor does an excellent job. I am grasping at straws...

Dec 2020
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(0)
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Manager

The vendor does an excellent job. Their support is our quickest and best path of any vendor...

Dec 2020
||
(0)
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Manager

The vendor leaves a lot of the training up to the organizations themselves. Not much is from the...

Dec 2020
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(0)
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Manager

The system's GUI is somewhat outdated. It is functional, but we are also used to programs having a...

Dec 2020
||
(0)
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Manager

The vendor is very good about helping us build any features that we need. They work very closely...

Dec 2020
||
(0)
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Manager

We can coordinate with the vendor's C-level executives in a matter of a phone call. I find the...

Dec 2020
||
(0)
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Director

For my most recent upgrade, all the tech person did was log in and upgrade the software, so it was...

Dec 2020
||
(0)
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Director

I have been using the system for a while, so I don't need formal training at this point in time, but...

Dec 2020
||
(0)
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Director

If I try to tell somebody or show somebody how to use swyMed Telemedicine, that gets to be a...

Dec 2020
||
(0)
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