swyMed Telemedicine
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Schafer Jackson
Research & Sales Director
KLAS Research & Sales Director - Schafer Jackson
 
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User Commentary

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Manager

swyMed has set their own bar, and they have to reach it. The vendor is great at delivering new...

Apr 2022
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Manager

The only problem we have with swyMed Telemedicine is the Wi-Fi. The self-service functionality is...

Mar 2022
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Manager

I hope that swyMed Telemedicine is part of our long-term plans because it is working out very well...

Mar 2022
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Analyst/Coordinator

The application works as described, but the hardware that swyMed provided wasn't the best initially....

Jan 2022
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Director

The interface of the product is a little dated and more complicated than it needs to be. We have...

Jan 2022
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Director

swyMed Telemedicine is meeting our short-term needs. I expect that it would fit into our long-term...

Jan 2022
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Director

It is very important that we have really good connectivity for both ends of the process. If we...

Jan 2022
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VP/Other Executive

Getting our program implemented has been a long road, and swyMed has been very helpful throughout...

Nov 2021
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VP/Other Executive

The best thing is the ability of our providers to see patients without leaving the hospital. We are...

Nov 2021
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VP/Other Executive

The backpacks are expensive, of course, and there are ongoing costs involved if we need a satellite...

Nov 2021
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CMIO

swyMed Telemedicine does not do scheduling, but the system is fully integrated, so the patient...

Nov 2021
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CMIO

swyMed handles everything for upgrades. I am blown away by them. I would recommend swyMed to anybody...

Nov 2021
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CMIO

Because the system is so good, we have been able to expand our inpatient consults. Initially, we...

Nov 2021
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Manager

Given the current landscape, I would say swyMed has the edge in the realm we are using it for....

Oct 2021
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Manager

On the front end of our experience, there was definitely executive involvement. Everything that we...

Oct 2021
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Manager

Everything that swyMed charges for is quoted in advance. It is a package deal. They do have...

Oct 2021
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Manager

When there is a software update, we have had to prompt the vendor to reach out and help us with...

Oct 2021
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Manager

It does take a bit to understand the product, so there is a bit of a learning curve. That learning...

Oct 2021
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Manager

swyMed's software was the option that fit the model that we were looking for in terms of telehealth....

Oct 2021
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Manager

I wouldn't say the software is cutting edge, but it is pretty comparable to Zoom, Skype, or other...

Oct 2021
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Manager

The vendor’s technical support is on point. Our primary tech person has been very supportive, to the...

Oct 2021
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Manager

When things were buggy at first, the vendor quickly worked to push out updates. They fix bugs as...

Oct 2021
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Manager

We use swyMed's software for unscheduled visits. I would say that scheduled visits are not their...

Oct 2021
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Manager

The big reason we originally bought swyMed Telemedicine was that we had the funding and setup to do...

Sep 2021
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Manager

swyMed Telemedicine was inexpensive. It was going to cost us huge amounts of money to get our...

Sep 2021
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Manager

A couple of years ago, we did a lot of visits with swyMed Telemedicine. We were getting to the point...

Sep 2021
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Manager

We integrated the product with our EMR quickly. When we tried to do that with another product, we...

Sep 2021
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Manager

swyMed Telemedicine needs to get sexier and more eye catching. It needs a more intuitive interface;...

Sep 2021
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Manager

I create most of the documentation for our training for swyMed Telemedicine.

Sep 2021
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Manager

We really haven’t used a lot of support. The system just works. Everybody is empowered to solve our...

Sep 2021
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Manager

During COVID-19, we saw thousands of patients by the time we were a few months in. That is a lot....

Sep 2021
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Director

swyMed Telemedicine is just used for the telemedicine visits between doctors, paramedics, and...

Sep 2021
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Director

swyMed has a 24/7 support system that I can call directly to get help whenever I need it. I get a...

Sep 2021
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Director

I can call swyMed's executives just about any time. swyMed is a smaller company, so getting in touch...

Sep 2021
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Director

swyMed Telemedicine can pretty much do virtual face-to-face training, and the doctors have fairly...

Sep 2021
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