swyMed Telemedicine
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Schafer Jackson
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KLAS Research Director - Schafer Jackson
 
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Director

Lessons Learned

Right now, we are assessing whether swyMed Telemedicine is part of our long-term plans. I recently...

Feb 2023
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Director

Implementation and Training

Our trainer from swyMed was very accommodating. They did eLearning and recorded it for us.

Feb 2023
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Director

Service and Support

swyMed was very helpful in modifying part of the product to accommodate us. They were very...

Feb 2023
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Director

Service and Support

swyMed hasn’t delivered any new technology to us. We haven’t heard from them, so I don’t know what...

Feb 2023
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Director

Technology

swyMed Telemedicine allows our clinicians to monitor patients from afar, but our clinicians have...

Feb 2023
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Director

Functionality and Upgrades

There are too many levels in swyMed Telemedicine to get to what we need in order to get a session...

Feb 2023
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VP/Other Executive

Technology

We use swyMed's product to connect patients with providers from the patients' homes. swyMed...

Dec 2022
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VP/Other Executive

Functionality and Upgrades

Our younger staff members find using swyMed's backpacks to be much easier to use than other...

Dec 2022
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VP/Other Executive

Service and Support

We had some connectivity issues with the product, and that was to be expected in our area. swyMed...

Dec 2022
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VP/Other Executive

Implementation and Training

swyMed has done a pretty good job with the implementation, and their training has been very good....

Dec 2022
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VP/Other Executive

ROI / Cost

swyMed Telemedicine has been enormously helpful not only in keeping patients out of the emergency...

Dec 2022
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VP/Other Executive

ROI / Cost

We have had patients who have had chronic diseases, have lacked transportation, and frequently...

Dec 2022
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VP/Other Executive

Future Outlook

We have some turnover, so we constantly have to retrain people on things. But we are starting to see...

Dec 2022
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Physician

Functionality and Upgrades

We have unique connectivity needs. One benefit of the product is that the product's bandwidth...

Oct 2022
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Physician

Functionality and Upgrades

Everything was fine until recently. We have had a lot of issues with the vendor's Apple applications...

Oct 2022
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Manager

Relationship

swyMed has set their own bar, and they have to reach it. The vendor is great at delivering new...

Apr 2022
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Manager

Functionality and Upgrades

The only problem we have with swyMed Telemedicine is the Wi-Fi. The self-service functionality is...

Mar 2022
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Manager

Future Outlook

I hope that swyMed Telemedicine is part of our long-term plans because it is working out very well...

Mar 2022
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