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User Commentary
Lessons Learned
Right now, we are assessing whether swyMed Telemedicine is part of our long-term plans. I recently...
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Implementation and Training
Our trainer from swyMed was very accommodating. They did eLearning and recorded it for us.
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Service and Support
swyMed was very helpful in modifying part of the product to accommodate us. They were very...
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Service and Support
swyMed hasn’t delivered any new technology to us. We haven’t heard from them, so I don’t know what...
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Technology
swyMed Telemedicine allows our clinicians to monitor patients from afar, but our clinicians have...
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Functionality and Upgrades
There are too many levels in swyMed Telemedicine to get to what we need in order to get a session...
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Technology
We use swyMed's product to connect patients with providers from the patients' homes. swyMed...
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Functionality and Upgrades
Our younger staff members find using swyMed's backpacks to be much easier to use than other...
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Service and Support
We had some connectivity issues with the product, and that was to be expected in our area. swyMed...
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Implementation and Training
swyMed has done a pretty good job with the implementation, and their training has been very good....
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ROI / Cost
swyMed Telemedicine has been enormously helpful not only in keeping patients out of the emergency...
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ROI / Cost
We have had patients who have had chronic diseases, have lacked transportation, and frequently...
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Future Outlook
We have some turnover, so we constantly have to retrain people on things. But we are starting to see...
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Functionality and Upgrades
We have unique connectivity needs. One benefit of the product is that the product's bandwidth...
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Functionality and Upgrades
Everything was fine until recently. We have had a lot of issues with the vendor's Apple applications...
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Relationship
swyMed has set their own bar, and they have to reach it. The vendor is great at delivering new...
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Functionality and Upgrades
The only problem we have with swyMed Telemedicine is the Wi-Fi. The self-service functionality is...
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Future Outlook
I hope that swyMed Telemedicine is part of our long-term plans because it is working out very well...
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