Performance Manager Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
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User Commentary
Value
If costing had been easier, Performance Manager would have been better. Costing was very complex and...
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Operations
Syntellis had actual manuals and classes for training. They allotted time to send trainers on-site,...
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Relationship
Syntellis was very good about getting back to us in a timely manner. We had a dedicated person when...
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Product
Performance Manager is at a dead end. Syntellis is not maintaining it anymore. Performance Manager...
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Loyalty
We have been waiting on a more user-friendly interface for the system. The interface is likely one...
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Product
Performance Manager is a very old system. It isn't always easy to make it talk to other systems as...
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Operations, Product
Once someone has used the system, they know where to go in it. However, the system isn't very...
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Relationship
I think the support for this solution is what I like the best out of everything because I can ask...
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Loyalty, Relationship
Syntellis just doesn't keep their promises. We don't have a road map for what is going to change in...
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Culture, Value
I personally like how the vendor does what they do with charging. We can get a lot of things that...
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Commentary Summary
Comment Type Breakout