Virtual Care Platform Commentary
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Subject Expert
Chandler Katschke
Engagement Partner
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User Commentary
We are actually beginning to move away from Teladoc Health. They are going in a different direction...
Teladoc Health has a very strong support system, great resources, and a team that is responsive.
Historically, Teladoc Health has been good for us, but moving forward, we're likely to move in a...
Communication has been pretty rough with Teladoc Health lately. The way that they're communicating...
Teladoc Health has pretty good support.
We're really downshifting with Teladoc Health and have been over the course of the last few years....
Teladoc Health's carts are expensive.
Virtual Care Platform's capabilities are still slightly above average in the market, but just...
We keep expanding virtual care use cases with the solution. If anything is holding us back, it might...
Teladoc Health offers straightforward, easy-to-use technology that allows customers to access...
For the cost, Teladoc Health’s support model can feel lacking, as it often relies heavily on local...
I wouldn’t buy the product again. The support isn't consistent. Teladoc Health has purchased so many...
For what services we are getting, the maintenance and monitoring fees are very high. I would like to...
Some things we want to do always seem to have a charge. Teladoc Health does want to come back and...
The system is pretty easy to use, but when we go outside of using it as a cart-based solution, the...
Teladoc Health has gotten better at being proactive. The vendor is honest to a fault, so they will...
Nothing is perfect, but Virtual Care Platform is as easy as it gets.
Teladoc Health has 24/7 chat support, so they help right away. We are constantly notified about...
Teladoc Health tries to charge for things, but we push back a lot. No vendor will let money go when...
I don't think Virtual Care Platform is part of our long-term plans because we are building an...
Virtual Care Platform allows us to virtually step into any environment, see patients, and deliver care....
We would like Virtual Care Platform to integrate with our EHR so that we can launch to the EHR from...
Teladoc Health doesn’t make promises to me. Their ability to nimbly fix issues and optimize the...
Overall, Teladoc Health offers highly reliable and consistent products.
Commentary Summary
Comment Type Breakout