TigerConnect Clinical Collaboration Platform Commentary
Filtered view: (Ambulatory/Post-Acute Care)
Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship
We honestly don't talk with TigerConnect or have regular meetings with them. We used to, and then we...
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Loyalty
Whether the solution is part of our long-term plans will depend on how we grow and whether...
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Product
I don't know whether the issue is our internet speed, but when we use the app and it goes to sleep...
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Operations, Product
We have the pro version of TigerConnect's support, and that is wonderful. The system's upgrades are...
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Product
The system's notifications need a lot of improvement. A lot of people ask how to turn them off or...
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Product
TigerConnect's system is easy to use, and we can quickly and easily get answers between programs. We...
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Relationship
When TigerConnect switched the representative who was managing our account, the new person didn't...
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Culture, Loyalty
We are going to end our contract with TigerConnect because we have a messaging option through our...
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Loyalty, Product, Value
I actually love TigerConnect. We are in the field a lot, so their mobile app works phenomenally. In...
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Culture, Relationship, Product
I haven't had much trouble with TigerConnect, so I don't know what other promises they have made to...
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Relationship
I have never had any issue with TigerConnect Clinical Collaboration Platform where I needed to go to...
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Product, Value
With transitions of care, I can take a picture of the discharge summary and medication list, send it...
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Loyalty
I don't think I'm looking to make TigerConnect Clinical Collaboration Platform better, but I am...
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Value
Getting our money’s worth with TigerConnect Clinical Collaboration Platform is great because we have...
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Loyalty, Value
Our practice is in the office, but we also do services in the field in different buildings at...
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Product, Value
I have actually recommended TigerConnect Clinical Collaboration Platform to a few people already....
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Value
TigerConnect’s pricing in all these years has probably gone up only a little bit, and they are very...
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Product
If TigerConnect Clinical Collaboration Platform keeps doing what it is doing and we don't adopt...
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Relationship
We have had no issues at all with TigerConnect’s proactivity. They have been very helpful. When...
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Value
When we added patient engagement to TigerConnect Clinical Collaboration Platform, the cost from...
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Product
TigerConnect Clinical Collaboration Platform is reliable, and we can easily create broadcast groups,...
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Loyalty, Product
We had formatting issues with being able to send information from our EHR into TigerConnect Clinical...
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Operations
TigerConnect’s training is very cut and dry, and it is very simple. Not a lot of training is needed...
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Product
With TigerConnect Clinical Collaboration Platform, if any person has a name change, then I have to...
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Product
In TigerConnect Clinical Collaboration Platform, I can't do a lot of the things that I need to do in...
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Relationship
I get very regular and timely email communications from TigerConnect. TigerConnect isn’t necessarily...
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Product
TigerConnect Clinical Collaboration Platform is pretty easy. It works well when we use it. If I need...
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Product
The problem with TigerConnect Clinical Collaboration Platform is that we can't take orders on it....
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Operations
During the training, TigerConnect basically just said that we had to set up the system and could...
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Product
TigerConnect Clinical Collaboration Platform is convenient if people use it, but not everybody uses...
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Culture, Value
TigerConnect Clinical Collaboration Platform is easy. I would buy TigerConnect Clinical...
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Loyalty, Value
We have to definitely pay separately for TigerConnect Clinical Collaboration Platform. The reason we...
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Loyalty
TigerConnect Clinical Collaboration Platform is not a part of our long-term plans. We used it...
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Culture, Relationship
TigerConnect, as a company, is fine to work with. We don't have problems, so we don't interface with...
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Loyalty, Product
TigerConnect Clinical Collaboration Platform is a product where we put it in, it works, and we don't...
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Culture, Value
The TigerConnect system is easy to use, intuitive, and configurable. It works. The interface is...
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Product
I wish that the system had an easier way to send information outside of the Tiger tech systems....
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Product
TigerConnect Clinical Collaboration Platform's biggest strength is its ease of use. The system is...
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Culture, Relationship
TigerConnect is responsive. We are on a particular contract where they only have so many hours to...
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Culture, Relationship
I haven't heard from TigerConnect in years, and we haven't really reached out. TigerConnect has kept...
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Culture, Value
We are paying too much for a communication tool that doesn't talk to anything else. Our usage has...
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Product
TigerConnect Clinical Collaboration Platform is a very straightforward product. It is super easy.
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Product
We are using the provider side and the patient engagement side of the platform, but we are not very...
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Product
We are having issues with the desktop application of TigerConnect Clinical Collaboration Platform...
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Product, Value
TigerConnect Clinical Collaboration Platform is pretty intuitive. I would probably buy it again....
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Relationship
TigerConnect can be challenging to connect with. We are supposed to have an account management...
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Product
Once we know TigerConnect Clinical Collaboration Platform, it doesn't change very much. It is pretty...
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Relationship
TigerConnect is one of our easiest vendors to work with. They are really good and responsive.
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Operations, Product
Our TigerConnect scheduling platform is a little older; we have had it for a while. It is stable and...
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Operations
The go-live process was relatively easy. The initial training was very good. The training was...
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Relationship
There has not been any communication from TigerConnect about any new technology coming. They haven't...
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Loyalty
We were looking for a more automated solution and process. Doing the physician call schedule...
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Relationship
When I have had to reach out to the vendor's support people, they have been very helpful.
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Operations
When we were in the early stages after the go-live and realized the product didn't have the...
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Product
I like the fact that I can pull the application up on my phone and see who is on call. The doctors...
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Culture, Loyalty, Product
Even after a while of using TigerConnect's system, we still struggle with the way the software...
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Culture, Value
The vendor is super easy to work with. There have not been any additional charges above our...
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Product
TigerConnect's system is very simple for what we use it for, and we don't face any challenges with...
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Culture, Loyalty, Operations, Product
Our EHR has its own communication system. That is a separate app that we download. Our organization...
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Relationship
I have only had to call TigerConnect a couple of times about access issues and things like that, and...
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Product
We have used TigerConnect's secure texting option for years. Whenever a nurse needs to text me a...
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Operations
Users have to teach themselves to use TigerConnect Clinical Collaboration Platform. It isn't a hard...
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Relationship, Product
I don't think it would help if the system were interfaced because we just use the system as a way to...
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Operations, Product
Getting the schedule into the system is clunky; that is the only criticism I have of TigerConnect...
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Product
The solution does a good job of improving our communication between team members. My wish list...
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Value
TigerConnect avoids charging for every little thing. They are very reasonable and appropriate, and I...
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Product
For care collaboration that happens between clinicians, if we are using the system purely as a...
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Loyalty
TigerConnect Clinical Collaboration Platform overall is not a bad product. It has great...
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Operations
We didn't think about this at the front end when we implemented TigerConnect's system into our...
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Operations
TigerConnect’s team is incredible. They have personalized trainings and check-ins. When we were...
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Culture, Value
TigerConnect’s pricing is decent compared to what they are offering. There are a lot of back-end...
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Operations, Product
Some things in TigerConnect Clinical Collaboration Platform could be improved on the scheduling side...
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Operations, Product
TigerConnect Clinical Collaboration Platform is very user friendly. When I do trainings, my staff...
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Value
We really enjoy TigerConnect Clinical Collaboration Platform. Before, we had a lot of hiccups in our...
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Relationship, Operations
TigerConnect has partnered with really good staff members to be delegated in each specific area. So...
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Product
I would like to see an improvement in representing smaller organizations with TigerConnect. The...
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Product
I would tell someone looking at TigerConnect Clinical Collaboration Platform that if they are...
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Product
With TigerConnect Clinical Collaboration Platform, we text back and forth, and then, those messages...
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Product
TigerConnect Clinical Collaboration Platform allows us to collaborate without having to worry about...
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Product
TigerConnect Clinical Collaboration Platform is a pretty stable system, and we are actually at a...
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Loyalty
The reason why we went to TigerConnect years ago was that we had to have a way to send COVID-19 lab...
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Product
In TigerConnect Clinical Collaboration Platform, whenever we upload a file, we have to select each...
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Relationship
TigerConnect doesn't have a representative that communicates with me anymore. That died a while...
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Culture, Loyalty
I would tell someone looking at TigerConnect Clinical Collaboration Platform that depending on their...
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