TigerConnect Clinical Collaboration Platform Commentary
Filtered view: (Ambulatory)
Subject Expert
Jeffrey Allan
Associate Engagement Partner
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User Commentary
Relationship, Product
TigerConnect is an okay partner. They are just reluctant to move forward with a lot of the features...
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Loyalty
If we are part of a lot of groups in TigerConnect's system, the load time of the screen is quite...
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Loyalty
I would strongly consider buying TigerConnect's system again, but I would have to reevaluate. We...
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Relationship, Operations
I am starting to see emails and things like that come across my desk from TigerConnect to indicate...
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Product, Value
TigerConnect Clinical Collaboration Platform is very convenient and intuitive. It thinks like a...
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Product
I love that we can now scan our documents using the TigerConnect app. This was a huge upgrade for us....
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Loyalty
We did try a different feature from TigerConnect a few years ago. We opted to use the client...
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Product
There is one fairly significant deficit in the operation of TigerConnect Clinical Collaboration...
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Operations
I haven’t had to think about the implementation process of TigerConnect Clinical Collaboration...
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Product, Value
We are very satisfied with TigerConnect's system. We have really appreciated our partnership with...
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Relationship
I don't even know who my representative at TigerConnect is. That is something that the vendor could...
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Operations
I don't know that TigerConnect has ever reached out with any additional training opportunities....
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Value
The system eases our workflows and keeps our nurse managers in the loop so that nothing happens in...
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Product, Value
The system is really great. If there is ever a change of a condition or an acute situation, we can...
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Relationship
I don't interact with anybody at TigerConnect very often, much less somebody at the top.
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Operations
We don’t really have any issues with TigerConnect Clinical Collaboration Platform. The...
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Relationship
I really haven't had to deal with anyone from the vendor. In the beginning, I talked to a few people...
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Loyalty, Value
The product is very clunky. I have to open separate screens; I can't open multiple screens. If I am...
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Operations
We are very satisfied with TigerConnect’s implementation services. They are seamless; We just get...
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Relationship
I haven't really talked to TigerConnect much. Their support team has helped us quite well. I have...
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Loyalty, Relationship
We honestly don't talk with TigerConnect or have regular meetings with them. We used to, and then we...
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Loyalty
Whether the solution is part of our long-term plans will depend on how we grow and whether...
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Product
I don't know whether the issue is our internet speed, but when we use the app and it goes to sleep...
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Operations, Product
We have the pro version of TigerConnect's support, and that is wonderful. The system's upgrades are...
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Product
The system's notifications need a lot of improvement. A lot of people ask how to turn them off or...
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Product
TigerConnect's system is easy to use, and we can quickly and easily get answers between programs. We...
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Relationship
When TigerConnect switched the representative who was managing our account, the new person didn't...
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Culture, Loyalty
We are going to end our contract with TigerConnect because we have a messaging option through our...
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Loyalty, Product, Value
I actually love TigerConnect. We are in the field a lot, so their mobile app works phenomenally. In...
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Culture, Relationship, Product
I haven't had much trouble with TigerConnect, so I don't know what other promises they have made to...
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Relationship
I have never had any issue with TigerConnect Clinical Collaboration Platform where I needed to go to...
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Product, Value
With transitions of care, I can take a picture of the discharge summary and medication list, send it...
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Loyalty
I don't think I'm looking to make TigerConnect Clinical Collaboration Platform better, but I am...
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Value
Getting our money’s worth with TigerConnect Clinical Collaboration Platform is great because we have...
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Loyalty, Value
Our practice is in the office, but we also do services in the field in different buildings at...
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Product, Value
I have actually recommended TigerConnect Clinical Collaboration Platform to a few people already....
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Value
TigerConnect’s pricing in all these years has probably gone up only a little bit, and they are very...
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Product
If TigerConnect Clinical Collaboration Platform keeps doing what it is doing and we don't adopt...
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Relationship
We have had no issues at all with TigerConnect’s proactivity. They have been very helpful. When...
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Value
When we added patient engagement to TigerConnect Clinical Collaboration Platform, the cost from...
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Product
TigerConnect Clinical Collaboration Platform is reliable, and we can easily create broadcast groups,...
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Loyalty, Product
We had formatting issues with being able to send information from our EHR into TigerConnect Clinical...
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Operations
TigerConnect’s training is very cut and dry, and it is very simple. Not a lot of training is needed...
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Product
With TigerConnect Clinical Collaboration Platform, if any person has a name change, then I have to...
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Product
In TigerConnect Clinical Collaboration Platform, I can't do a lot of the things that I need to do in...
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Relationship
I get very regular and timely email communications from TigerConnect. TigerConnect isn’t necessarily...
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Product
TigerConnect Clinical Collaboration Platform is pretty easy. It works well when we use it. If I need...
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Product
The problem with TigerConnect Clinical Collaboration Platform is that we can't take orders on it....
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Operations
During the training, TigerConnect basically just said that we had to set up the system and could...
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Product
TigerConnect Clinical Collaboration Platform is convenient if people use it, but not everybody uses...
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Culture, Value
TigerConnect Clinical Collaboration Platform is easy. I would buy TigerConnect Clinical...
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Loyalty, Value
We have to definitely pay separately for TigerConnect Clinical Collaboration Platform. The reason we...
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Loyalty
TigerConnect Clinical Collaboration Platform is not a part of our long-term plans. We used it...
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Commentary Summary
Comment Type Breakout