TigerConnect Smart Rooms Commentary

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I would highly recommend TigerConnect. I would highly recommend the people; the people who work...

We keep enhancing the capabilities to keep adding more features, making things more specific for...

The system is a little expensive, but it is worth it. When it comes to the impact, one of our...

The digital whiteboard is a patient-facing capability, so the impact is on patient satisfaction and...

We have the entertainment TV, which is very integrated with the EHR. It has a lot of information...

TigerConnect's support is fantastic. To begin with, the vendor has a very well-designed and...

We only use the smart-room portion of TigerConnect's suite, and it's going great. Even after...

I would like to see the ability to have tabs on the whiteboard so that we can touch and navigate...

The data and metrics are lacking.

eVideon may or may not be part of our long-term plans. One of our other solutions can do 95% of the...

eVideon is usually pretty quick to respond. They work on the critical stuff and get it fixed pretty...

eVideon is really good to work with. But there are just some things they're not ever going to get....

It's been a while since we've had to rely on eVideon for training, but at the time, the training was...

We have meetings with eVideon about their road map occasionally. They do everything that they can to...

We'd like eVideon to develop some of the things that we need, like some of the solutions and...

eVideon does training, and we have continued to optimize the product with them. The training is not...

eVideon has really wowed us. The product has been excellent. We really look at it as a best-of-breed...

Vibe Health by eVideon is pretty specific, and we are using it for smart room technology. Everything...

The support model at eVideon is great, and the partnership is strong. The core team members are...

Vibe Health may be part of our long-term plans, and the only reason is that a certain vendor has...

eVideon is a good vendor. I was a little worried when they were acquired by TigerConnect, but they...

When we did an RFP, the vendor was up in the upper quadrant. The system has been pretty good....

eVideon has been very good with support. They're pretty responsive. There's not much end-user...

For any solution like Vibe Health to work well, we have to coordinate with our EHR's resources,...

There really wasn’t a training program initially from eVideon. We had to do all the teaching...

We don't really have much of a partnership with eVideon. There is an acknowledgement that there is a...

I’m optimistic that eVideon has some things in the works that we can utilize. They left us behind...

Last year, eVideon reached some stability with their solution, but the growing pains of a small...

Our initial training for the system was very hands-on because the system allows us to customize by...

eVideon's system is a very nice product. Some things in it are a little more complex than we...

I don't remember the last time eVideon charged us for something that we have done with them. The...

I haven't seen proactive monitoring or alerts from the vendor. However, once we contact the vendor,...

Since we acquired eVideon, the vendor has shifted their customer service to another version. One...

We have had a couple of issues with the system, but none of those issues have been massively...

We can contact eVideon's senior leaders when we need to. The vendor has made it very clear that if...

We would definitely consider buying eVideon's system again. eVideon has been a pretty decent...

I remember getting decent training on eVideon's system, but it was a onetime thing. People just...

With eVideon, every time changes need to be made for the software or the videos, we get emails. We...

The main struggle that we have with eVideon is that people use the free movies and TV functions....

I am concerned about the usability of eVideon's system for the nurses. It is difficult to know...

eVideon had a leadership change, so there was also a change in the folks who were working with us. A...

I like eVideon. They are very responsive, and we like their stuff. Vibe Health is very user-friendly...

We worked with eVideon and another vendor on a project. eVideon was willing to work with us to...

We haven't struggled, but eVideon has slowed down their development pace. They are able to update...

I don't get too involved with the training portion, but from what I have gathered, eVideon does...

For Vibe Health, there isn't really an end user. There isn't anything for anybody to do. It is kind...

Vibe Health is only integrated with Hatchmed door sign products, so that is the enclosure for the...

We deal with a lot of issues in Vibe Health. The deployment is over an iPad, and iPads are...

With how eVideon’s system is built, there is no backup system, so once Vibe Health is down, it is...

In 12 months, I hope eVideon will have changed their direction and helped themself. They need to...

I would like eVideon to know what our issues are, meet with us, try to knock those out, and then try...

At first, there was a lot of collaboration and hand-holding. We have been with the vendor for years...

eVideon doesn't break their promises; they just don't follow through with the answers. When we send...

To improve the implementation, eVideon could definitely communicate, have someone who is engaged in...

There is no initiative on eVideon’s part to come to us and show us the training. They did develop a...

eVideon has two products that we use. One is pretty good, and the other one is okay.

When we have updates or new facilities that need information, eVideon doesn't communicate very well....

When we went live, the support was there, and the dedication to our facility was there, and then...

When we went live with a whole new module in Vibe Health, eVideon came on-site. It was well...

Outcomes with eVideon involve squishy math. It's hard to measure happiness and satisfaction....

In my mind, Vibe Health should do about 50 more things, but we have to ask what we want first. Also,...

eVideon has kept all of the promises that we have asked for. They have always been very supportive,...

eVideon gives the end user or the customer what they want, so Vibe Health is only as good as the...

Vibe Health interfaces well with some things, but it is still lacking spinal cord integration.

eVideon goes above and beyond what they are even required to do. They are very responsive. The...

eVideon has a nicely set-up ticketing system. Anytime I have put in a request, I have gotten a...

Vibe Health would be more valuable if it contained an algorithm to take the precaution data and...

eVideon is a good, well respected company.

eVideon is just a true partner. They are a nimble company, and I really hope that does not change...

eVideon has been great because we have been implementing a lot of different areas. The vendor has...

eVideon is focused on patients. In that regard, the vendor has done well.

eVideon is very transparent about what they can and can't offer us. I received notifications that we...

The system had some instances of downtime that I was not aware of, so I am not totally satisfied...

Right now, we use the system as a patient experience tool, so the data that we have received from...

I believe that we have been underutilizing the system, and we have manifested a need for more...

eVideon is incredibly responsive when I submit IT requests. Also, I have a go-to person from...