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Trend Health Partners Denials Management Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

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Neutral
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User Commentary

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VP/Other Executive

As far as being strategic goes, a lot of firms in this space are navigating new denials and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Trend Health Partners has been a partner for a long time. I've known them for years. They’re very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

I really appreciated Trend Health Partners' attention to detail. We received reports, and we had a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Trend Health Partners performed better than expected. Many of the cases we selected for them weren't...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Analyst/Coordinator

Our usage of Trend Health Partners has declined greatly over the last year for some denials and...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Trend Health Partners is very receptive, and we have a good partnership with them. We have regular...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Trend Health Partners has delivered strong recovery rates and dollar recoveries. Their feedback on...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Trend Health Partners tends to hover around the average rate of recovery for the industry. To exceed...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

We've asked Trend Health Partners to identify opportunities and show us denial trends. Every once in...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

I would say Trend Health Partners is very adaptive and collaborative, depending on what systems the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We would like to see a more timely turnaround on some of the appeals.

Comment Tone Negative
Pillars Services
Evaluation Unrated

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Nurse

My likelihood to recommend Trend Health Partners rates very high because of how transparent they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

The partnership has been good. Trend Health Partners has consistently been a good partner. We used...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

We have a long history with Trend Health Partners. Things have changed a little because we do have a...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Nurse

I think Trend Health Partners helping us prevent denials in the future is one of the holes because...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Nurse

Trend Health Partners has worked our cases in real time and given feedback as to why they would or...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

Trend Health Partners doesn't get paid unless we get paid, so my money's worth rates very high.

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Trend Health Partners could provide more details in their reports to better assist us with any...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

We've had a very positive relationship with Trend Health Partners. They've been a good partner for...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Trend Health Partners quickly responds. Their responsiveness is great. They have quality nurses...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

Trend Health Partners is much better now than they used to be. There have been some lulls where...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Trend Health Partners provides us with information on the top denial reasons for the month and gives...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

I personally love the Trend Health Partners staff. We have great communication with them. They're...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Whenever we look at new strategies, Trend Health Partners always jumps on board. We communicate our...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

There were times when we missed timely filing deadlines because we were sending tasks to Trend...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

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Manager

The advice I would give a potential Trend Health Partners customer is to maintain clear...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Trend Health Partners is very willing to do whatever we need, and they've always been very compliant...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There are some things that Trend Health Partners is not always consistent on, like making sure the...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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Manager

We would like more explicit feedback from Trend Health Partners on what they're finding, what...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Manager

Trend Health Partners is very good about digging into anything. Trend Health Partners has been able...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

I don't think there are any plans to change away from using Trend Health Partners for audits and...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

We did an account management handoff with Trend Health Partners, and I disliked the way that they...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Early on in our engagement with Trend Health Partners, the firm was much more robust in providing us...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

All of Trend Health Partners’ people are very professional and responsive.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Communication is sometimes delayed, and there has been turnover, so I feel there have been lots of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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