Bookmark

TRENDConnect Commentary
Filtered view: All

Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

Trend Health Partners stepping in and actually being on-site to explain what is happening is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

No matter who we reach out to, Trend Health Partners is always there. I know that if I have a...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

 or  to see details.

Manager

With Trend Health Partners, there are some contracting issues where they read the contract one way,...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners does their job well, and they keep us updated on new developments, explain...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

I do most of the training for TRENDConnect. The initial training was done so long ago, and...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

I appreciate how quickly Trend Health Partners has picked up post-pay auditing and how we've been...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

My biggest advice is to generalize the system for vendor integrations, contract with a vendor, and...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

In terms of support, we get feedback within a day when somebody is researching something. There's...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I would recommend Trend Health Partners. Their solution capabilities do meet all our needs for what...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners is in the credit balance space. We really only have one main application that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Trend Health Partners works great with our providers. I get no complaints about their work at all;...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

There isn't really anything new that we've had to train on other than our daily automation and...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners is trying to achieve our goals, but I think the provider climate is making it...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

With Trend Health Partners, I often have to ask them what they recommend or what's next. I would...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners doesn’t do as much training as other vendors. But we require Trend Health...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

For Trend Health Partners, the biggest opportunity is expanding into more facilities so that we can...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners is really conscious of getting into the providers' facilities, so they have to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We had to develop a process where TrendCONNECT could download information into its system and work...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

We would like more feedback from Trend Health Partners on the denials they're seeing and what we can...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

If we've had any issues where we needed to train the Trend Health Partners team, they're very open...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

The best thing about working with Trend Health Partners is probably their people because they're...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Trend Health Partners is always very quick to respond if I reach out with any kind of issue, even if...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

The only thing that could be changed is that when I am working within TRENDConnect, if I...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

As far as training goes, Trend Health Partners is very good about answering any questions about...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

As far as the partnership goes, Trend Health Partners is very active and very responsive. They're...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

I’m extremely satisfied with Trend Health Partners reducing provider abrasion because I've had...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Manager

TRENDConnect is very user friendly. It gives us a great assessment of data to support our...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We have a particular goal with Trend Health Partners, and their ability to forecast future...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners doesn't have as many solutions and services that they provide compared to the...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

I love the vendor. They've been so great. I’d like the vendor to move more into the prepay space....

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Director

Trend Health Partners is a great business partner, and we are looking forward to new innovations and...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Director

Trend Health Partners is our favorite vendor right now. They are a smaller vendor, but they are...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

We have a collaborative relationship with the vendor. We decided to shift a lot of things from...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

Trend Health Partners is very flexible and proactive. If we need something they don’t currently...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Any upgrade Trend Health Partners has done has been seamless, and we have not had any issues....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

I'm very happy with Trend Health Partners, but it is so hard to be perfect. I have had some issues...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners keeps up with technology really well. They really are ahead of their field in...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners has a great relationship with us. I have gone through several people on the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Trend Health Partners has gone above and beyond. There was a time when we took some of the credit...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.