TRENDConnect Commentary
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Subject Expert
Mac Boyter
VP of Engagement
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User Commentary
Relationship, Product
Trend Health Partners is trying to achieve our goals, but I think the provider climate is making it...
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Relationship
With Trend Health Partners, I often have to ask them what they recommend or what's next. I would...
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Relationship, Operations
Trend Health Partners doesn’t do as much training as other vendors. But we require Trend Health...
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Loyalty, Product
For Trend Health Partners, the biggest opportunity is expanding into more facilities so that we can...
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Relationship
Trend Health Partners is really conscious of getting into the providers' facilities, so they have to...
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Operations, Product
We had to develop a process where TrendCONNECT could download information into its system and work...
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Relationship, Product
We would like more feedback from Trend Health Partners on the denials they're seeing and what we can...
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Operations
If we've had any issues where we needed to train the Trend Health Partners team, they're very open...
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Relationship
The best thing about working with Trend Health Partners is probably their people because they're...
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Relationship
Trend Health Partners is always very quick to respond if I reach out with any kind of issue, even if...
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Relationship, Product
The only thing that could be changed is that when I am working within TRENDConnect, if I...
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Operations
As far as training goes, Trend Health Partners is very good about answering any questions about...
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Relationship
As far as the partnership goes, Trend Health Partners is very active and very responsive. They're...
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Relationship, Value
I’m extremely satisfied with Trend Health Partners reducing provider abrasion because I've had...
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Product
TRENDConnect is very user friendly. It gives us a great assessment of data to support our...
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Relationship
We have a particular goal with Trend Health Partners, and their ability to forecast future...
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Loyalty
Trend Health Partners doesn't have as many solutions and services that they provide compared to the...
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Loyalty, Relationship
I love the vendor. They've been so great. I’d like the vendor to move more into the prepay space....
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Loyalty, Relationship
Trend Health Partners is a great business partner, and we are looking forward to new innovations and...
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Product, Value
Trend Health Partners is our favorite vendor right now. They are a smaller vendor, but they are...
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Loyalty, Relationship
We have a collaborative relationship with the vendor. We decided to shift a lot of things from...
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Relationship
Trend Health Partners is very flexible and proactive. If we need something they don’t currently...
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Product
Any upgrade Trend Health Partners has done has been seamless, and we have not had any issues....
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Loyalty, Relationship, Product
I'm very happy with Trend Health Partners, but it is so hard to be perfect. I have had some issues...
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Product, Value
Trend Health Partners keeps up with technology really well. They really are ahead of their field in...
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Relationship
Trend Health Partners has a great relationship with us. I have gone through several people on the...
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Relationship
Trend Health Partners has gone above and beyond. There was a time when we took some of the credit...
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Relationship, Product
When Trend Health Partners is reviewing things, they have access to our information. I can tell that...
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Operations
The implementation was really good. We have been very happy with TRENDConnect, and Trend Health...
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Product, Value
Things have gone very well with Trend Health Partners. We have been able to increase our...
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Relationship
The vendor is always fast to respond to any questions or concerns. Their open communication is...
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Relationship, Product
We started out with just credit balance, and we have now expanded into data mining because Trend...
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Loyalty, Relationship
Trend Health Partners listens to our goals, and they have their goals. We collaborate, and we are...
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Culture, Relationship
Trend Health Partners is very open to listening to whatever our needs are. They may not have a...
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Loyalty, Product
Trend Health Partners has a lot of excitement about some of their more recent capabilities,...
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Relationship, Product
Trend Health Partners just handles things. I don’t see issues, so I would assume that their design...
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Relationship
Trend Health Partners is a good company to work with. They are very flexible, and they bring a lot...
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Value
Trend Health Partners is doing stuff with AI, but they are not coming up with as many new concepts...
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Loyalty
We introduced a new credit-balance program in one of our locations. We implemented Trend Health...
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Relationship
With Trend Health Partners, as we have had to shift to expand our scope and as we have needed...
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Loyalty, Product
The numbers for TRENDConnect are trending downward, so my overall satisfaction is trending downward....
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Product
We have been with Trend Health Partners for credit balance for several years. Data mining is newer.
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Relationship
Trend Health Partners really stands out in how they build relationships with providers. They are...
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Loyalty, Relationship, Product
For Trend Health Partners, I want to expand their exposure to more providers and their data mining capabilities....
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Relationship, Product
We have to push to get additional recoveries, concepts, and dollar volume from TRENDConnect. Trend...
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Relationship
Once we agree to things, the vendor's recoveries are good, and their process is great. However, we...
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Relationship
Trend Health Partners is really responsive. Their people are fantastic. Those people meet with us...
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Product
TRENDConnect isn't complicated. It does what we need it to do. We don't really need it to do...
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Relationship
We have a great partnership with Trend Health Partners and great collaboration with our representatives....
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Commentary Summary
Comment Type Breakout