Bookmark

CaloPix (Global) Commentary
Filtered view: (Europe)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
Sort by:
 Download as Excel

Physician

A recent negative change I’ve noticed is that we previously had a project manager who we had clearly...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

I don’t see many positive points, but CaloPix does the job. We don’t have any changes on the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

The vendor is fairly transparent with costs, and the training is quite good. TRIBUN Health is...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Physician

We are questioning a lot about data access between hospitals. We had some questions regarding...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

Our digitization process has been very gradual. We started digitizing things for research and...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Physician

We are very satisfied with TRIBUN Health’s training, but that’s entirely thanks to one person at...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Physician

TRIBUN Health is very responsive, but there have been some issues that they couldn’t resolve. About...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

When thinking about CaloPix’s functionality, there are some minor things as well as slightly larger...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

TRIBUN Health hasn’t really helped us with the strategy for developing digital pathology.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We selected CaloPix not very long ago, and we’re currently centralizing the entire database. It’s...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

Overall, the pathologists are happy with CaloPix. In general, the pathologists are quite satisfied...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

TRIBUN Health needs to structure and professionalize their documentation. There isn’t much...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I would like TRIBUN Health to conduct unit tests in their environments to increase the reliability...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I think CaloPix is a suitable solution for small or medium-sized hospitals. But we're facing a major...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

I want TRIBUN Health to anticipate issues. They have access to our entire information system. We...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

The biggest opportunity for product improvement is integrated functionality for report writing, and...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

The vendor’s main strengths include a low total cost of system ownership, minimal resources required...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Physician

The vendor’s main strength is their responsiveness, and what I like most about the product is its flexibility....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

The biggest opportunity for product improvement is an LIS integration, and the vendor could improve...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

The vendor’s main strengths are being attentive and generally responsive, and what I like most about...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

The biggest opportunity for product improvement is product responsiveness, and the vendor could...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

We chose TRIBUN Health due to CaloPix's automated slide import and analysis function so that we...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Physician

TRIBUN Health has made an effort and has acted as an integrator. They weren’t affiliated with a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

We have pushed CaloPix's usage to the max. TRIBUN Health was very mindful because any time I ask...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

We are very happy with TRIBUN Health because they completely rewrote the software to make the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

The biggest opportunities for product improvement are version upgrades and the integration of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

The vendor could improve our experience as a customer by implementing a system update, developing...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Physician

Things are very good with CaloPix. We started out with digital pathology a while ago now. The TRIBUN...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Physician

Transitioning to digital pathology was a real challenge for our organization because there were very...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

Physician

For the last upgrade, TRIBUN Health predicted a certain number of hours for the implementation, but...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Physician

Sometimes there are interoperability issues with certain systems, but that isn't always TRIBUN...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

We are happy with the solution, but there is still work to be done. We have had several issues. For...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Physician

We were using a microscope for a long time, so we are very happy to be working on a screen. When I...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Physician

We were trained well on the solution. There were several training workshops, and TRIBUN Health took...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Physician

Sometimes when vendors do demonstrations, the solution looks great, but then the solution doesn't...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

Digital pathology is not an area that helps us make money, but we paid less for CaloPix than we...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Physician

TRIBUN Health has been very strategic in helping us with the process of digitalization because they...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Physician

We have a good relationship with TRIBUN Health. There were other competitors we met with, and we...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Physician

I would still buy CaloPix again. I didn’t think TRIBUN Health would monitor our situation so much or...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Physician

I like the design and ergonomics of CaloPix. We can configure it quite easily. Even though we...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Physician

When we began benchmarking, we looked for hidden costs. We didn’t want to end up paying for more...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Physician

We are still early in our use of CaloPix, so we have some minor issues that we still need to address...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

We don't have a lot of options in the system, so people don't get lost on its screens. Overall, our...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

We don't have a lot of AI solutions. That is a drawback. TRIBUN Health must move toward integrating...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

I am not necessarily optimistic about the world's economic situation and all of the competition in...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

TRIBUN Health doesn't avoid charging. We pay for things, but when we need assistance, the vendor...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

TRIBUN Health's support is very good when we have issues. If there is a problem, TRIBUN Health will...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

TRIBUN Health has consistently been there to help us. Things have been good. We are 100% digitized....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would choose CaloPix again. We are a very happy customer. I know the vendor has competitors, but...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

CaloPix has interoperability capabilities with one of our other solutions.

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

CaloPix is intuitive and responsive. I like the communication with the team.

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Physician

Ongoing development of AI is an opportunity for product improvement. We would like more integrated...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

There are a number of versions of the product, and the vendor releases a lot of upgrades. They are...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

We don't use CaloPix very much. We have some people who have completely stopped using the product....

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

If the choice were up to me, I would choose CaloPix. However, I am not the decision maker. That is...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

The vendor does their best to keep promises. They are quite accommodating with charges. Their...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Physician

We have a huge number of increasing costs related to digitization, and those cause internal...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

There are functionalities that we would like to have but that we can’t have because we use an older...

Comment Tone Neutral
Pillars Product
Evaluation Unrated

 or  to see details.

Physician

TRIBUN Health is responsive because they are a small business. They are very up-to-date in terms of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Physician

Things are a little complicated because one of our TRIBUN Health contacts left. The training has...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Physician

We are slowly progressing with digitization. Only a small amount is digitized. The storage could...

Comment Tone Neutral
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

The vendor’s main strength is their team's availability and responsiveness.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Enhancing interoperability with the laboratory information system is an area for improvement for the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

TRIBUN Health's strength is that they have a close, customer-focused relationship. I like that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

​