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CaloPix (Global) Commentary
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
A recent negative change I’ve noticed is that we previously had a project manager who we had clearly...
I don’t see many positive points, but CaloPix does the job. We don’t have any changes on the...
The vendor is fairly transparent with costs, and the training is quite good. TRIBUN Health is...
We are questioning a lot about data access between hospitals. We had some questions regarding...
Our digitization process has been very gradual. We started digitizing things for research and...
We are very satisfied with TRIBUN Health’s training, but that’s entirely thanks to one person at...
TRIBUN Health is very responsive, but there have been some issues that they couldn’t resolve. About...
When thinking about CaloPix’s functionality, there are some minor things as well as slightly larger...
TRIBUN Health hasn’t really helped us with the strategy for developing digital pathology.
We selected CaloPix not very long ago, and we’re currently centralizing the entire database. It’s...
Overall, the pathologists are happy with CaloPix. In general, the pathologists are quite satisfied...
TRIBUN Health needs to structure and professionalize their documentation. There isn’t much...
I would like TRIBUN Health to conduct unit tests in their environments to increase the reliability...
I think CaloPix is a suitable solution for small or medium-sized hospitals. But we're facing a major...
I want TRIBUN Health to anticipate issues. They have access to our entire information system. We...
The biggest opportunity for product improvement is integrated functionality for report writing, and...
The vendor’s main strengths include a low total cost of system ownership, minimal resources required...
The vendor’s main strength is their responsiveness, and what I like most about the product is its flexibility....
The biggest opportunity for product improvement is an LIS integration, and the vendor could improve...
The vendor’s main strengths are being attentive and generally responsive, and what I like most about...
The biggest opportunity for product improvement is product responsiveness, and the vendor could...
We chose TRIBUN Health due to CaloPix's automated slide import and analysis function so that we...
TRIBUN Health has made an effort and has acted as an integrator. They weren’t affiliated with a...
We have pushed CaloPix's usage to the max. TRIBUN Health was very mindful because any time I ask...
We are very happy with TRIBUN Health because they completely rewrote the software to make the...
The biggest opportunities for product improvement are version upgrades and the integration of...
The vendor could improve our experience as a customer by implementing a system update, developing...
Things are very good with CaloPix. We started out with digital pathology a while ago now. The TRIBUN...
Transitioning to digital pathology was a real challenge for our organization because there were very...
For the last upgrade, TRIBUN Health predicted a certain number of hours for the implementation, but...
Sometimes there are interoperability issues with certain systems, but that isn't always TRIBUN...
We are happy with the solution, but there is still work to be done. We have had several issues. For...
We were using a microscope for a long time, so we are very happy to be working on a screen. When I...
We were trained well on the solution. There were several training workshops, and TRIBUN Health took...
Sometimes when vendors do demonstrations, the solution looks great, but then the solution doesn't...
Digital pathology is not an area that helps us make money, but we paid less for CaloPix than we...
TRIBUN Health has been very strategic in helping us with the process of digitalization because they...
We have a good relationship with TRIBUN Health. There were other competitors we met with, and we...
I would still buy CaloPix again. I didn’t think TRIBUN Health would monitor our situation so much or...
I like the design and ergonomics of CaloPix. We can configure it quite easily. Even though we...
When we began benchmarking, we looked for hidden costs. We didn’t want to end up paying for more...
We are still early in our use of CaloPix, so we have some minor issues that we still need to address...
We don't have a lot of options in the system, so people don't get lost on its screens. Overall, our...
We don't have a lot of AI solutions. That is a drawback. TRIBUN Health must move toward integrating...
I am not necessarily optimistic about the world's economic situation and all of the competition in...
TRIBUN Health doesn't avoid charging. We pay for things, but when we need assistance, the vendor...
TRIBUN Health's support is very good when we have issues. If there is a problem, TRIBUN Health will...
TRIBUN Health has consistently been there to help us. Things have been good. We are 100% digitized....
I would choose CaloPix again. We are a very happy customer. I know the vendor has competitors, but...
CaloPix has interoperability capabilities with one of our other solutions.
CaloPix is intuitive and responsive. I like the communication with the team.
Ongoing development of AI is an opportunity for product improvement. We would like more integrated...
There are a number of versions of the product, and the vendor releases a lot of upgrades. They are...
We don't use CaloPix very much. We have some people who have completely stopped using the product....
If the choice were up to me, I would choose CaloPix. However, I am not the decision maker. That is...
The vendor does their best to keep promises. They are quite accommodating with charges. Their...
We have a huge number of increasing costs related to digitization, and those cause internal...
There are functionalities that we would like to have but that we can’t have because we use an older...
TRIBUN Health is responsive because they are a small business. They are very up-to-date in terms of...
Things are a little complicated because one of our TRIBUN Health contacts left. The training has...
We are slowly progressing with digitization. Only a small amount is digitized. The storage could...
The vendor’s main strength is their team's availability and responsiveness.
Enhancing interoperability with the laboratory information system is an area for improvement for the...
TRIBUN Health's strength is that they have a close, customer-focused relationship. I like that...
Commentary Summary
Comment Type Breakout