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CaloPix (Global) Commentary
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Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

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User Commentary

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Physician

A recent negative change I’ve noticed is that we previously had a project manager who we had clearly...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

I don’t see many positive points, but CaloPix does the job. We don’t have any changes on the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

The vendor is fairly transparent with costs, and the training is quite good. TRIBUN Health is...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Physician

We are questioning a lot about data access between hospitals. We had some questions regarding...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Our digitization process has been very gradual. We started digitizing things for research and...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Physician

We are very satisfied with TRIBUN Health’s training, but that’s entirely thanks to one person at...

Comment Tone Positive
Pillars Operations
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Physician

TRIBUN Health is very responsive, but there have been some issues that they couldn’t resolve. About...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

When thinking about CaloPix’s functionality, there are some minor things as well as slightly larger...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

TRIBUN Health hasn’t really helped us with the strategy for developing digital pathology.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We selected CaloPix not very long ago, and we’re currently centralizing the entire database. It’s...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Overall, the pathologists are happy with CaloPix. In general, the pathologists are quite satisfied...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

TRIBUN Health needs to structure and professionalize their documentation. There isn’t much...

Comment Tone Negative
Pillars Product
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Director

I would like TRIBUN Health to conduct unit tests in their environments to increase the reliability...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I think CaloPix is a suitable solution for small or medium-sized hospitals. But we're facing a major...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

I want TRIBUN Health to anticipate issues. They have access to our entire information system. We...

Comment Tone Negative
Pillars Relationship
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Physician

The biggest opportunity for product improvement is integrated functionality for report writing, and...

Comment Tone Negative
Pillars Product
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Physician

The vendor’s main strengths include a low total cost of system ownership, minimal resources required...

Comment Tone Positive
Pillars Product, Value
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Physician

The vendor’s main strength is their responsiveness, and what I like most about the product is its flexibility....

Comment Tone Positive
Pillars Relationship
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Physician

The biggest opportunity for product improvement is an LIS integration, and the vendor could improve...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CIO

The vendor’s main strengths are being attentive and generally responsive, and what I like most about...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CIO

The biggest opportunity for product improvement is product responsiveness, and the vendor could...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

We chose TRIBUN Health due to CaloPix's automated slide import and analysis function so that we...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Physician

TRIBUN Health has made an effort and has acted as an integrator. They weren’t affiliated with a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

We have pushed CaloPix's usage to the max. TRIBUN Health was very mindful because any time I ask...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

We are very happy with TRIBUN Health because they completely rewrote the software to make the...

Comment Tone Positive
Pillars Product
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Manager

The biggest opportunities for product improvement are version upgrades and the integration of...

Comment Tone Positive
Pillars Product
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Manager

The vendor could improve our experience as a customer by implementing a system update, developing...

Comment Tone Negative
Pillars Relationship, Operations
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Physician

Things are very good with CaloPix. We started out with digital pathology a while ago now. The TRIBUN...

Comment Tone Positive
Pillars Relationship, Product
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Physician

Transitioning to digital pathology was a real challenge for our organization because there were very...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Physician

For the last upgrade, TRIBUN Health predicted a certain number of hours for the implementation, but...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

Sometimes there are interoperability issues with certain systems, but that isn't always TRIBUN...

Comment Tone Positive
Pillars Product
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Physician

We are happy with the solution, but there is still work to be done. We have had several issues. For...

Comment Tone Negative
Pillars Loyalty, Product
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Physician

We were using a microscope for a long time, so we are very happy to be working on a screen. When I...

Comment Tone Positive
Pillars Product, Value
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Physician

We were trained well on the solution. There were several training workshops, and TRIBUN Health took...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

Sometimes when vendors do demonstrations, the solution looks great, but then the solution doesn't...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Digital pathology is not an area that helps us make money, but we paid less for CaloPix than we...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Physician

TRIBUN Health has been very strategic in helping us with the process of digitalization because they...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Physician

We have a good relationship with TRIBUN Health. There were other competitors we met with, and we...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Physician

I would still buy CaloPix again. I didn’t think TRIBUN Health would monitor our situation so much or...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

I like the design and ergonomics of CaloPix. We can configure it quite easily. Even though we...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Physician

When we began benchmarking, we looked for hidden costs. We didn’t want to end up paying for more...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Physician

We are still early in our use of CaloPix, so we have some minor issues that we still need to address...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

We don't have a lot of options in the system, so people don't get lost on its screens. Overall, our...

Comment Tone Positive
Pillars Operations, Product
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VP/Other Executive

We don't have a lot of AI solutions. That is a drawback. TRIBUN Health must move toward integrating...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
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VP/Other Executive

I am not necessarily optimistic about the world's economic situation and all of the competition in...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

TRIBUN Health doesn't avoid charging. We pay for things, but when we need assistance, the vendor...

Comment Tone Positive
Pillars Culture, Value
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VP/Other Executive

TRIBUN Health's support is very good when we have issues. If there is a problem, TRIBUN Health will...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

TRIBUN Health has consistently been there to help us. Things have been good. We are 100% digitized....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I would choose CaloPix again. We are a very happy customer. I know the vendor has competitors, but...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

CaloPix has interoperability capabilities with one of our other solutions.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

CaloPix is intuitive and responsive. I like the communication with the team.

Comment Tone Positive
Pillars Relationship, Product
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Physician

Ongoing development of AI is an opportunity for product improvement. We would like more integrated...

Comment Tone Negative
Pillars Product
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Manager

There are a number of versions of the product, and the vendor releases a lot of upgrades. They are...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

We don't use CaloPix very much. We have some people who have completely stopped using the product....

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Manager

If the choice were up to me, I would choose CaloPix. However, I am not the decision maker. That is...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

The vendor does their best to keep promises. They are quite accommodating with charges. Their...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Physician

We have a huge number of increasing costs related to digitization, and those cause internal...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

There are functionalities that we would like to have but that we can’t have because we use an older...

Comment Tone Neutral
Pillars Product
Evaluation Unrated

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Physician

TRIBUN Health is responsive because they are a small business. They are very up-to-date in terms of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Physician

Things are a little complicated because one of our TRIBUN Health contacts left. The training has...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Physician

We are slowly progressing with digitization. Only a small amount is digitized. The storage could...

Comment Tone Neutral
Pillars Product, Value
Evaluation Unrated

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Manager

The vendor’s main strength is their team's availability and responsiveness.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Enhancing interoperability with the laboratory information system is an area for improvement for the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

TRIBUN Health's strength is that they have a close, customer-focused relationship. I like that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

TRIBUN Health has been very involved in our digitization process. We have been working together for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

If I had to pick again, I would gladly choose CaloPix. We are quite satisfied. The product is very...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Physician

TRIBUN Health keeps their promises. Our issues don’t really come from CaloPix; they come more from...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Physician

TRIBUN Health has a few new things that will be implemented soon: QC4Scan and a tool that detects...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

CaloPix is integrated with our LIS, and there are quite a lot of things that work well in the system...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CIO

There is no proactivity. TRIBUN Health doesn’t monitor our things or infrastructures. They have...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

I’m quite pessimistic, but I hope things will improve and that we will succeed in resolving issues,...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

TRIBUN Health's support team is quite good, but it depends on the person. We have found the people...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

We have spent more than we have received on our investment. For CaloPix, the return on investment is...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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CIO

TRIBUN Health only operates within working hours, except during an update. Updates have an average...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CIO

Based on all our knowledge, I don't know if we would make the decision to buy CaloPix again. We are...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

I think a tangible result we see is that we have moved to digital platforms. That has allowed us to...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

There was one implementation that went badly, but after that, the other implementations went well....

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

If TRIBUN Health continues to exist and develop things, then CaloPix is part of our long-term plans....

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Physician

I don’t know if TRIBUN Health has been strategic in assisting us with our change management. At the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

In regard to charges, TRIBUN Health isn’t annoying. With another vendor of ours, as soon as we pick...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Physician

TRIBUN Health’s training is good. The person who delivers the training is very good. The training is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

TRIBUN Health is proactive, but it depends on the issue. Sometimes they provide a diagnosis after...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

I have recommended CaloPix to a number of colleagues who have come to visit. But they have not...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

We were a bit disappointed to learn that the generic API we use does not work with the version of...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Physician

I like CaloPix a lot. I’m not the only one who likes the design; it is good. I quite like the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

TRIBUN Health is a little less involved than they have been in the past. There are meetings that...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

In a nutshell, we have only had a good experience with TRIBUN Health. They have been very helpful...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

I would go with TRIBUN Health again because they are a small company that is very focused on the...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

TRIBUN Health is based in France, and they initiate their software deployment and everything from...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We had some stability problems with one of our scanners, but the vendor has already put a process in...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

From a lab-user perspective, CaloPix definitely meets our needs, but the pathologists still have...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Determining our return on investment is difficult because obviously these pieces of software are...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Everything changed in a good way when we moved to digital pathology. It was a lot of change for the...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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