TruBridge Acute Care EHR & Patient Management Commentary

Filtered view: All

With TruBridge, there are just more back-end costs. We have to spend thousands of dollars to create...

I'm in IT, and I'm always fixing things. TruBridge will respond and say that they want to help, but...

TruBridge Patient Management is bad. It's just not very feasible. We've been on the first step for...

From an IT perspective, a lot of TruBridge EHR is still based on the vendor's core software that...

Updates are slow to occur in TruBridge EHR. When TruBridge was a small company, we could get updates...

I had to make sure my interfaces were working, and I submitted a ticket to TruBridge in the morning,...

For TruBridge EHR, one thing TruBridge does with partnerships is provide an annual conference, which...

We've switched our physicians over to using TruBridge EHR and putting their orders through it. It is...

I like that the EHR has a customizable console button. When I click on a patient, I can see their...

TruBridge has some updates, but there's no real training. The vendor releases notes, and they are...

TruBridge lets us know the pricing up front, and anything that's added on is broken down into how...

In TruBridge Patient Management, when we're registering a patient, I want the system to tell me the...

In TruBridge Patient Management, there's a demographics function, and I can tag patients who have...

We're working hard to get rid of TruBridge EHR. The vendor just got bought out by another company,...

Onboarding consists of us showing each other TruBridge EHR. TruBridge has problems with the CPSIQ...

We have an informatics nurse whom we holler at. They open a ticket with TruBridge and has a good...

We don't have a problem with TruBridge EHR. We've been using the system forever and ever. TruBridge...

We've been with TruBridge for a long time and have seen the solution both improve and stagnate. As a...

Because we are likely moving away from TruBridge, we don't really want to make investments in some...

This is something on TruBridge’s road map, but currently, there isn't functionality for outpatient...

Having data in TruBridge EHR to validate staff productivity, justify adding another staff member, or...

One of our organization's main priorities is learning how to follow best practices and use data to...

We are a part of TruBridge’s client advisory council, and it has been really valuable for us to have...

TruBridge is very quick to respond. We put in tickets, and we almost immediately get a phone call or...

TruBridge does not provide complete training. Even after using the system for a long time, we still...

TruBridge is not helpful with getting things done. They do not come on-site to assist, and there is...

If we were using the solution for a smaller scope, it might be acceptable. We have experienced many...

TruBridge charges for many incremental changes. Updates and enhancements often come with additional...

We have trouble here and there with TruBridge EHR. For most users, there is a lot of clicking...

TruBridge’s support has started to level off now. They're making a lot of changes, and it's...

TruBridge is providing more organizational training, and they are providing a little bit better road...

With TruBridge EHR, the big thing is that the value of what we pay for is what we get. The best...

From the time TruBridge EHR went live until now, it has become a totally different system. The...

TruBridge has lagged fiercely behind the EHR market with regard to functionality. The sheer number...

TruBridge has made some improvements to their online call system, so usually we get sent to an...

I know the pandemic put a lot of people behind, but I feel like instead of sticking to their road...

Clinically, if TruBridge could get data entry and retrieval to be more streamlined instead of having...

TruBridge has a separate learning management system called TruLearn that we can use for training. We...

From what I understand from the business office and our CFO, they absolutely hate the financial side...

I would tell others to make sure that, when they are setting TruBridge EHR up, they should have an...

We have been searching for another solution for the last several years. We have been shopping around...

TruBridge wasn’t transparent during an incident we had. If we put a ticket in on their web client...

Everything was limited with TruBridge EHR. It seemed like we had to do everything ourselves, and...

TruBridge always just seemed behind the game. We would ask for changes for a long time, and they...

It just seemed like we were nickel-and-dimed for everything with TruBridge. Up front, TruBridge EHR...

TruBridge didn't have training. And when we reached out to them, they were incredibly unhelpful....

TruBridge EHR is not the best EHR out there, so I don't know what our plans are. Right now we are...

I feel like TruBridge EHR goes down often. We frequently get emails from TruBridge stating they are...

TruBridge EHR does have some bells and whistles, but only things that would be standard for any...

One of my pet peeves with TruBridge EHR is that it has two separate sections. There is a more modern...

One of our specialties doesn’t have a module in TruBridge EHR, so they are still all on paper, and...

It seemed like the pre-training from TruBridge started early, but most people in healthcare are more...

TruBridge has had a lot of turnover, and I don’t really have a relationship with them. We don’t work...

TruBridge is trying hard to partner with us and keep us as a customer. I have had to get past the...

The CPSI EHR is archaic at best. It kind of appears like an old green-screen Mac from the 80s. It is...

Other than just hospital-based training with our staff here teaching people how to use the system, I...

There is not a lot of integration between TruBridge EHR and third-party products. If we want to do...

We go live, and then TruBridge doesn’t really do anything else after that for optimization unless we...

There is not a lot of engagement with TruBridge to maximize our use of the EHR. There isn't really a...

TruBridge EHR is pretty big in critical access hospitals because it is really affordable. Also, the...

Some of the product stuff that TruBridge says works doesn't actually work or is difficult to make...

TruBridge’s support team is great. If there is an issue, they are on it. They are quick. The...

Things never go how TruBridge says they will. There are always issues, especially when it comes to...

TruBridge does not avoid charging for every little thing, and they have been that way since day one....

We are looking to change our EHR because we are dissatisfied with TruBridge EHR. It is not...

TruBridge EHR is not user-friendly. It is definitely difficult, and our employees struggle even...

Sometimes we get support from TruBridge, and sometimes we don't. We have to get the right person,...

TruBridge did some updates to the notes function in TruBridge EHR, and the solution is now more...

TruBridge EHR is quite an investment. We are at least operational with it. It is very archaic. The...

TruBridge charges an extra cost for any interfaces we need.

We have to call TruBridge all the time. TruBridge Patient Management was down recently, and I had to...

I would like to move away from TruBridge Patient Management, but I don't think that is going to...

TruBridge keeps pushing new things out, and we keep struggling with them. They are always trying to...